Video Customization

It’s Me 247 Video Customization Service

Would you like one of the It’s Me 247 How-To Videos customized with your credit union branding? If so, you’ve come to the right place! Take a look at the “frequently asked questions” below to get an idea of what the It’s Me 247 Video Customization Service encompasses.

Need an It’s Me 247 How-To Video customized?

Please contact us with the link to the video you need customized, as well as which customization service (Basic or Deluxe) you’re interested in, and any applicable items needed (i.e. credit union logo, etc.). We will then reach out to you with any further items we may need.

Contact Us

What types of videos can be customized?

As part of this service, we will customize the following member-facing videos:

It’s Me 247 How-To Videos (online banking and online bill pay video tutorials)

 

Can I see a sample of a video that has been customized?

 

Sample of Video Customized with Basic Customization Package

View Sample

 

Sample of Video Customized with Deluxe Customization Package

View Sample

 

Sample of Newly Created Video

View Sample

 

How much does the service cost?

Depending on the specific request, Basic Customization (applies to existing videos) typically costs $150 per video. Deluxe Customization (applies to existing videos) prices range from $700 to $1,800 per video. For videos created from scratch, prices range from $900 to $1,800 per video.

A bulk discount is offered for orders of 5 or more videos.

All prices are approximate; a specific quote will be provided upon request.

 

What does our credit union need to provide CU*Answers?

  • Your credit union logo in an eps or Adobe Illustrator format
  • The MoveIT ID of the staff member to whom you’d like the final product delivered
  • Test account credentials (URL, username, and password) to your credit union online banking site (Deluxe service only)

What is the turnaround time for video customization?

While the turnaround time for video customization depends on many factors, including current orders from other clients and the number of videos in your specific order, it typically takes about 4 weeks for Basic Customization, 8 weeks for Deluxe Customization, and 10 weeks for New Video Creation.

How will the customized video(s) be delivered to our credit union?

We will transfer a .mp4 video file to you via the CU*Answers MoveIT file transfer software. Additional fees apply if you would like DVDs made.

What does the service include?

Basic Deluxe
Logo Customization Your credit union logo will be shown instead of the It’s Me 247 Online Banking logo. (This does not apply to the logo shown in the software itself. For customization of this logo, please see “Software Customization” section below.)

For example, for videos in the It’s Me 247 How-To Video Series, your credit union logo would replace the It’s Me 247 logo at the beginning and end of the video where it reads “It’s Me 247 How-To Video Series.”

Text Customization Your credit union name and contact information will be displayed at the end of the video.

For example, for videos in the It’s Me 247 How-To Video Series, your credit union name and contact information would be displayed where it reads “Learn More” at the end of the video.

Voice Customization 1. Your credit union name will replace the “It’s Me 247” when It’s Me 247 Online Banking is mentioned.

For example, for videos in the It’s Me 247 How-To Video Series, a mention of your credit union online banking site would replace the mention of the It’s Me 247 Online Banking site in the video introduction where the video title is shown and it talks about what the viewer will learn in the video.

2. Your credit union name and contact information will be added to the end of the video.

For example, for videos in the It’s Me 247 How-To Video Series, your credit union name and contact information would be added to the end where it reads “Learn More.”

Software Customization The software displayed in the video will be your own credit union software with your logo, colors, and products/services offered.

For example, for videos in the It’s Me 247 How-To Video Series, the online banking site used to make the video would be your own credit union online banking site with your credit union logo, colors, and products/services you have activated for your members in online banking.

   

Sign up for It's Me 247 Video Customization Today!


Order It's Me 247 Video Customization

Updated
March 17, 2017

Take a Look at the CU*Answers University Courses for December!

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in December!   Tuesday, December 1 4:00 PM – 5:00 PM ET Components of an Information Security Program Register for web conference   Thursday,… Read more »

Nov 25, 2020

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Monday, December 7 4:00 PM – 4:30 PM ET This Month’s Focus Year-End Reminders for December Join Stephanie Raven, Team Lead with Client Services and Education, for a review of Year-End tasks.  Topics discussed will include: Verify Equity Loan categories to ensure proper 1098 reporting Verify Share and Certificate configurations to ensure proper 1099-INT reporting;… Read more »

Nov 25, 2020

CU*BASE Favorites from Asterisk Intelligence: Online Banking Activity Analysis

CU*BASE Favorites from Asterisk Intelligence: Online Banking Activity Analysis

The Online Banking Activity Analysis screen provides a deeper look into member usage across member channels.  You can use this screen to break down both where and how members are logging in to Online Banking, as well as a detailed analysis on days of the week, time of day and popular log in dates. While… Read more »

Nov 24, 2020