Video Customization

It’s Me 247 Video Customization Service

Would you like one of the It’s Me 247 How-To Videos customized with your credit union branding? If so, you’ve come to the right place! Take a look at the “frequently asked questions” below to get an idea of what the It’s Me 247 Video Customization Service encompasses.

Need an It’s Me 247 How-To Video customized?

Please contact us with the link to the video you need customized, as well as which customization service (Basic or Deluxe) you’re interested in, and any applicable items needed (i.e. credit union logo, etc.). We will then reach out to you with any further items we may need.

Contact Us

What types of videos can be customized?

As part of this service, we will customize the following member-facing videos:

It’s Me 247 How-To Videos (online banking and online bill pay video tutorials)

 

Can I see a sample of a video that has been customized?

 

Sample of Video Customized with Basic Customization Package

View Sample

 

Sample of Video Customized with Deluxe Customization Package

View Sample

 

Sample of Newly Created Video

View Sample

 

How much does the service cost?

Depending on the specific request, Basic Customization (applies to existing videos) typically costs $150 per video. Deluxe Customization (applies to existing videos) prices range from $700 to $1,800 per video. For videos created from scratch, prices range from $900 to $1,800 per video.

A bulk discount is offered for orders of 5 or more videos.

All prices are approximate; a specific quote will be provided upon request.

 

What does our credit union need to provide CU*Answers?

  • Your credit union logo in an eps or Adobe Illustrator format
  • The MoveIT ID of the staff member to whom you’d like the final product delivered
  • Test account credentials (URL, username, and password) to your credit union online banking site (Deluxe service only)

What is the turnaround time for video customization?

While the turnaround time for video customization depends on many factors, including current orders from other clients and the number of videos in your specific order, it typically takes about 4 weeks for Basic Customization, 8 weeks for Deluxe Customization, and 10 weeks for New Video Creation.

How will the customized video(s) be delivered to our credit union?

We will transfer a .mp4 video file to you via the CU*Answers MoveIT file transfer software. Additional fees apply if you would like DVDs made.

What does the service include?

Basic Deluxe
Logo Customization Your credit union logo will be shown instead of the It’s Me 247 Online Banking logo. (This does not apply to the logo shown in the software itself. For customization of this logo, please see “Software Customization” section below.)

For example, for videos in the It’s Me 247 How-To Video Series, your credit union logo would replace the It’s Me 247 logo at the beginning and end of the video where it reads “It’s Me 247 How-To Video Series.”

Text Customization Your credit union name and contact information will be displayed at the end of the video.

For example, for videos in the It’s Me 247 How-To Video Series, your credit union name and contact information would be displayed where it reads “Learn More” at the end of the video.

Voice Customization 1. Your credit union name will replace the “It’s Me 247” when It’s Me 247 Online Banking is mentioned.

For example, for videos in the It’s Me 247 How-To Video Series, a mention of your credit union online banking site would replace the mention of the It’s Me 247 Online Banking site in the video introduction where the video title is shown and it talks about what the viewer will learn in the video.

2. Your credit union name and contact information will be added to the end of the video.

For example, for videos in the It’s Me 247 How-To Video Series, your credit union name and contact information would be added to the end where it reads “Learn More.”

Software Customization The software displayed in the video will be your own credit union software with your logo, colors, and products/services offered.

For example, for videos in the It’s Me 247 How-To Video Series, the online banking site used to make the video would be your own credit union online banking site with your credit union logo, colors, and products/services you have activated for your members in online banking.

   

Sign up for It's Me 247 Video Customization Today!


Order It's Me 247 Video Customization

Updated
March 17, 2017

Applications Now Open for the 2018 Boot Camps!

Applications Now Open for the 2018 Boot Camps!

2018 Executive Boot Camps Applications Now Open! We’re bringing back the Boot Camps! Boot Camps provide intensive interactions between CU*Answers design, development, and technical leaders and credit union participants, covering subject matter at a deeper level than is typical for most education and focus group sessions. What Makes Data Valuable & Building Solutions as a Co-Op… Read more »

Sep 19, 2017

The Debit Card Contest Begins October 1st – There is Still Time to Enroll!

The Debit Card Contest Begins October 1st – There is Still Time to Enroll!

CU*Answers free Debit Card Contest starts October 1st   Every time your members perform a signature-based transaction with their debit cards, they will be entered for a chance to win a Samsung Galaxy Tablet* *For participating credit unions only Access the electronic contest marketing materials here  One (1) Prize Winner will be selected on or… Read more »

Sep 18, 2017

Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in October!   Tuesday, October 3 2:00 PM – 3:00 PM ET, web conference Lending from Request to Disbursement: Understanding the Application Process  … Read more »

Sep 18, 2017

Don’t Miss This Week’s Xtend Webinars!

Don’t Miss This Week’s Xtend Webinars!

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, September 19 2:00 PM – 2:30 PM ET Member Reach “A Deep Dive” Ever wish you had an… Read more »

Sep 18, 2017

Join Us for the Imaging Solutions Roundtable!

Join Us for the Imaging Solutions Roundtable!

ATTENTION IMAGING SOLUTIONS RELEASE MANAGEMENT SUBSCRIBERS Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! We’d like to extend a special welcome to all of our new subscribers! Thursday, October 19 2:00 PM – 3:30 PM Sign In This month’s roundtable session will be offered as a webinar only. Agenda for… Read more »

Sep 15, 2017