Asterisk Intelligence

Contact Asterisk Intelligence

Have questions? Contact the Asterisk Intelligence Team!
Contact Us
Phone: 1-800-327-3478 x870
Email: ai@cuanswers.com

Work smarter, not harder. The Asterisk Intelligence team brings you a team of analysts who work to interpret your data for insights and opportunity. Tools like Analytics Booth, Report Builder (Query), Dashboards, and Unique Data Management (UDM) give the power to see and control your database. Then we work with you to maximize the benefit of these solutions in the context of our five pillars of data analytics – Finance, Operations, Fraud, Audience, & Marketing.

Unique Data ManagementGood data management means better analytics and is critical to support any business intelligence effort. The Asterisk Intelligence team emphasizes data warehousing strategies and solutions for database administrators at every credit union. Use Unique Data Management (UDM) to customize your member’s profile, increase the archiving of database files, sign on for extended availability of transaction histories, and reach out with opportunities for data exchanges with your 3rd party vendors.

Partner with Asterisk Intelligence to harness the power of your data with business intelligence and database management!

   

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Meet the Team

Keegan Daniel
VP Professional Services

Beginning his career at CU*Answers in 2007 as a Client Service Representative, Keegan’s quick and thorough understanding of the credit union environment soon saw him promoted to a managerial position within the department. By 2012, his critical business skills and ability to perform at a high level led him to the CU*Answers Management Services team, as the leader of the newly minted Earnings Edge brand. Since its inception, Keegan has led the Earnings Edge team to drive growth and efficiencies for credit union customers and owners. Keegan is known for his all-around expertise, experience, and level of organization that helps credit unions reach their goals of becoming high-performing cooperatives.

Most recently, Keegan has been tasked with managing the Asterisk Intelligence Team. The Asterisk Intelligence team works with credit unions to establish business intelligence teams, develop business intelligence strategies and develop external data warehouse strategies.

Thomas Hull
Business Intelligence Analyst

After joining the CU*Answers family in 2011 as a Staff Accountant, Thomas’ passion for data and analytics became immediately apparent, and he quickly grew to become the corporate resource for data trending and forecasting, financial analysis, and data visualization.

In 2017, Thomas joined the Asterisk Intelligence team as a Business Intelligence Analyst, playing a vital role in new service development. Through his extensive background in finance and corporate accounting, he provides a unique perspective on the value that data strategies can bring to an organization; everything from budgeting and corporate planning, supporting RFP’s, to board reporting.

“I look forward to contributing my knowledge and expertise to the Asterisk Intelligence team by generating knowledge and insight for credit unions, identifying opportunities, and ultimately manufacturing value!”

Annalyn Hawkes
Business Intelligence Analyst

Known for her versatility and value within the cuasterisk.com network, Annalyn began her career with Xtend in 2012 as a Contact Center Representative. Equipped with a sharp attention to detail, Annalyn quickly advanced to the project-based role of Business Support Representative. Her adept project managing skill set led to a management position in 2015, as she assumed the role of Assistant Manager of the Business Support Team.

Annalyn most recently joined the CU*Answers Asterisk Intelligence team in 2017 as a Business Intelligence Analyst, where she shares her experience and passion for data mining, analytics, and business development. Her expansive background at Xtend allowed her to develop invaluable proficiency at using data to find opportunity, strategize action, and track results for impact and trend analysis, making her an asset to both the Asterisk Intelligence team, and our credit union partners.

“I am excited to be joining the Asterisk Intelligence team as organizations are putting so much attention on data! There is so much value in connecting data points to tell a story, and I believe our data analytics and data warehouse solutions will bring that value to credit unions of all sizes.”

Josh Peacock
Assistant Manager Analytics, Business Development

Originally from Southwest Michigan, Josh spent 15 years working in both North and South Carolina before returning to Michigan in the late 1990s to begin his career at CU*Answers. Though he initially served as an independent consultant, Josh accepted a full-time role with the company in 2010. His responsibilities today are twofold: first, he leads a team focused on new product development. Initially, these new products resided only within the company’s core software platform, however, Josh has since expanded his efforts to deliver web-based analytical products to help better serve the CU*Answers client base, and second, he’s engaging in business development activities to expand revenue streams beyond the CU*Answers network.

Though Josh has helped drive innovation in many ways during his two-decade tenure with the firm, one of his most notable achievements came in 2005 as the technical project leader for CU*Answers credit card platform. A true win-win, this platform has since become a major revenue stream for both CU*Answers and its network of credit unions. Today, the platform supports over 100 credit unions that generate over 25 million credit card transactions annually.

Outside of work, Josh has recently developed a strong passion for PICKLEBALL – a sport that is quickly gaining popularity in North America. Josh is also a former Michigan State Racquetball Champion.

Updated
October 16, 2019

Proving Data Strategies: Analytics Booth Static Pool Analysis

Proving Data Strategies: Analytics Booth Static Pool Analysis

Join the Asterisk Intelligence Team as they review the Analytics Booth Static Pool Analysis Dashboard.  Have you been looking for enhanced insights into your loan portfolio performance?  Or to better understand loan losses and payoffs?  Static Pool Analysis is a powerful analytical routine used to analyze segments of your loan portfolio for insights and opportunities. … Read more »

Jul 30, 2021

Don’t Miss This Week’s Proving Data Strategies: Tiered Service Comparison Dashboard

Don’t Miss This Week’s Proving Data Strategies: Tiered Service Comparison Dashboard

Join the Asterisk Intelligence team as they review the Analytics Booth Dashboard – Tiered Service Comparison.  See your membership in a new light with trend analysis key product and service engagement metrics.  Learn how to leverage this tool for enhanced insights into how your members are engaging with their accounts. Your data is an asset… Read more »

Jul 19, 2021

Proving Data Strategies: Tiered Service Comparison Dashboard

Proving Data Strategies: Tiered Service Comparison Dashboard

Join the Asterisk Intelligence team as they review the Analytics Booth Dashboard – Tiered Service Comparison.  See your membership in a new light with trend analysis key product and service engagement metrics.  Learn how to leverage this tool for enhanced insights into how your members are engaging with their accounts. Your data is an asset… Read more »

Jul 15, 2021

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for one or more sessions in the July Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »

Jul 13, 2021

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for one or more sessions in the July Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »

Jul 7, 2021

Asterisk Intelligence Presents: Removing Barriers that Keep You from Earning

Asterisk Intelligence Presents: Removing Barriers that Keep You from Earning

Data analytics can help your credit union make informed decisions and offer a competitive edge, yet misconceptions about data analytics can obstruct the impact and hinder your earning abilities.  During our upcoming webinar, the Asterisk Intelligence team will explore 3 common misconceptions surrounding data analytics and how your credit union can turn these fallacies into… Read more »

Jul 1, 2021

Proving Data Strategies: Lending Opportunities Dashboard

Proving Data Strategies: Lending Opportunities Dashboard

Join the Asterisk Intelligence team as they review Tool #1855, the Lending Opportunities Dashboard available within CU*BASE.  Your data is an asset – hear from our analysts how your operational data can be leveraged for greater insights into your loan portfolio, member demographics, and identified opportunities to take action and drive results. Learn how to… Read more »

Jul 1, 2021

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for one or more sessions in the July Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »

Jun 30, 2021

Don’t Forget, the Analytics Booth Release Arrives June 27th!

Don’t Forget, the Analytics Booth Release Arrives June 27th!

The Asterisk Intelligence Team is excited to present the AB_21.06 Analytics Booth Release to Analytics Booth subscribers this Sunday, June 27!  This release features: Additional Web Version launch points within four new CU*BASE tools to quickly access in-depth analysis. Seven new data points, such as average credit score and average weighted rate, in the Static… Read more »

Jun 23, 2021

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for one or more sessions in the July Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »

Jun 22, 2021