Active Beta

What is “Active Beta”?

A Collaborative Beta Project for Credit Union Executives

Tools Currently in Active Beta

  • #1210:  Self Directed Data Floods
  • #1310:  Library Statistics Dashboard
  • #1315:  Why your Members Call
  • #1670:  Loan Productivity Analysis Dashboard

How can we get tools to your desk faster, especially tools which are better tested in a real-world environment than in a controlled laboratory?  Even more importantly, how can we tap the wealth of knowledge and experience held by your teams, to help us make better products for all our partner credit unions?

Welcome to Active Beta, our solution to increase speed to market on our most valuable toolkits, while engaging our cooperative Network for real-world testing, feedback, and vision.  For projects in Active Beta, we conduct a minimal amount of basic testing and quality assurance pre-release reducing our development time, getting tools in our Credit Union’s hands much quicker.  You’ll have a period of time to use and value from these dashboards with your live member data, providing comments and recommendations along the way.  Your feedback is much more than glitch reporting.  We rely on you to give us unique insights in how these tools can best integrate into your existing operations, maximizing value to the credit union, and ultimately transforming a tool into a valuable workhorse your teams will WANT to use each day.

What should I do differently when using an Active Beta Feature?

Staying alert, and thinking critically while using an Active Beta feature are both best practices we’d recommend that you implement.  CU*BASE is such a dynamic environment, where each credit union has slightly different vendor relationships, service providers, product and service configurations, and everything else which makes each credit union unique.  It would be virtually impossible to test functionality of each tool using each unique combination of vendor relationships and product and service configurations, effectively increasing our testing costs while reducing effectiveness. Most commonly, we see specific product or vendor compatibility issues being identified during our active beta periods.

Staying alert, and thinking critically of the data presented can help identify these potential short-comings in an active beta feature.  Should you notice any if these situations, or have any other comments or recommendations on an Active Beta tool we want to hear from you.  Please be sure to report all issues, comments, or recommendations you have on our Active Beta features so your feedback is heard and addressed.

How do I provide feedback on tools in Active Beta?

Use the Active Beta Improvement Submission Form to provide Active Beta feedback will ensure that your comments get routed to the Asterisk Intelligence team for research, review, and if needed escalation to programming.  We rely on these comments for the continued improvement on these features, as well as the eventual graduation out of Active Beta status.

Active Beta Improvement Submission Form

How long are tools kept in an Active Beta status?

Our goal is to graduate tools out of Active Beta within 6 months of the original release date.  However, graduation is dictated by confidence and functionality, not an arbitrary amount of time.  We review tool usage statistics on Active Beta features.  If after 6 months, we feel that usage and client feedback has not been sufficient to graduate the tool, additional time and efforts will be taken to increase tool usage and testing initiatives prior to graduating the tool out of Active Beta status.

Want to learn more about Active Beta?  Contact us at AI@cuanswers.com

Updated
October 16, 2019

First Asterisk Intelligence Week event of 2020 focuses on data audiences and using data to “Prove It”

Asterisk Intelligence, a data analytics team at CU*Answers, successfully concluded hosting their first 2020 event named Asterisk Intelligence Week, held  in February. The 4-day event is open to users of CU*Answers’ CU*BASE core processing software and was attended by 29 individuals from credit unions across the United States. All sessions were free and included a […]

Mar 16, 2020

Asterisk Intelligence enters its fourth year of providing data consulting and educational services to credit unions

Asterisk Intelligence, a data analytics team at CU*Answers, which provides business intelligence consulting, fulfillment, and educational services to credit unions will complete their third year of operations later this month. The Asterisk Intelligence team specializes in data storage, structure, and retrieval of credit union operational data within CU*BASE as well as business strategies in leveraging […]

Mar 6, 2020

Don’t Forget, the AB_20.02 Analytics Booth Release Arrives February 23!

Don’t Forget, the AB_20.02 Analytics Booth Release Arrives February 23!

New Executive Summary Trends and Alerts, and Updated Graphing Options UI!  The Asterisk Intelligence Team is excited to present the AB_20.02 Analytics Booth Release, arriving to online client Analytics Booth subscribers on Sunday, February 23!  This release features updates to Executive Summary Trends and Alerts, as well as an updated user interface for Graphing Options… Read more »

Feb 17, 2020

Learn All About CU*BASE Report Builder – Join Us on March 4th!

Learn All About CU*BASE Report Builder – Join Us on March 4th!

You can hardly go anywhere today without hearing about database management, warehousing, and mining.  What do these terms mean, and how do credit union employees participate in these new concepts?  CU*BASE Report Builder uses the IBM program called Query, a powerful, flexible tool for mining data from your CU*BASE member data. Join us on Wednesday March… Read more »

Feb 13, 2020

Register for Data Analysis and Query Sessions at CU*Answers

Register for Data Analysis and Query Sessions at CU*Answers

Join the Asterisk Intelligence team later this month for several educational events.  Between Monday, February 24th and Wednesday, February 26th, we will be hosting on-site training.  Then, on Thursday, February 27th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some… Read more »

Feb 10, 2020

The AB_20.02 Analytics Booth Release is Coming!

The AB_20.02 Analytics Booth Release is Coming!

New Executive Summary Trends and Alerts, and Updated Graphing Options UI!  The Asterisk Intelligence Team is excited to present the AB_20.02 Analytics Booth Release, arriving to online client Analytics Booth subscribers on Sunday, February 23!  This release features updates to Executive Summary Trends and Alerts, as well as an updated user interface for Graphing Options… Read more »

Feb 17, 2020

Join Us in February for the Asterisk Intelligence Week Event

Join Us in February for the Asterisk Intelligence Week Event

Join the Asterisk Intelligence team next month for several educational events.  Between Monday, February 24th and Wednesday, February 26th, we will be hosting on-site training.  Then, on Thursday, February 27th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Jan 30, 2020

Join Us in February for the Asterisk Intelligence Week Event

Join Us in February for the Asterisk Intelligence Week Event

Join the Asterisk Intelligence team next month for several educational events.  Between Monday, February 24th and Wednesday, February 26th, we will be hosting on-site training.  Then, on Thursday, February 27th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Jan 22, 2020

Join Us in February for the Asterisk Intelligence Week Event

Join Us in February for the Asterisk Intelligence Week Event

Join the Asterisk Intelligence team next month for several educational events.  Between Monday, February 24th and Wednesday, February 26th, we will be hosting on-site training.  Then, on Thursday, February 27th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Jan 17, 2020

Hit the Ground Running in 2020 with Analytics Booth!

Hit the Ground Running in 2020 with Analytics Booth!

Elevate your operations in 2020 and impress your board with enhanced reporting and trending metrics powered by Analytics Booth! Enjoy hundreds of operational trend lines and organizational insights accessible anywhere you have an internet connection.  Stop waiting for the end of the month to review your performance – enjoy daily insights at 24 hour intervals,… Read more »

Jan 14, 2020