Developer’s Help Desk

The Developer’s Help Desk is designed to create an online retailing tool that becomes the center of Client Project Management whether just ordering a canned project such as converting from one EFT switch to another, or ordering and initiating new custom solutions or integrations, or even purchasing professional services or tools to build their own solutions outside of CU*Answers offerings.

Build Your Great Idea

Got a great idea for custom software for your organization? Use the Developer’s Help Desk to build it! Whether you are looking to build something on your own or collaborate on your project, the DHD is a great resource for helping you make your great idea a reality.

Visit the DHD Website

Updated
November 19, 2019

Developer’s Help Desk: I Want to Talk to Someone About My Idea, What Do I Need to Prepare?

Developer’s Help Desk: I Want to Talk to Someone About My Idea, What Do I Need to Prepare?

Have a great idea but unsure how you should engage with CU*Answers to determine what project expertise may be available to you?  Not a problem – that’s exactly what the Developer’s Help Desk team is here for!  The DHD team can assist you with rounding out your project vision, designing techniques and managing your project… Read more »

Sep 21, 2020

Is This a Project for Developer’s Help Desk?

Is This a Project for Developer’s Help Desk?

CU*Answers empowers credit unions to strengthen the credit union movement by working together to enhance the tools we all utilize every day.  Enhancements to CU*BASE normally fall under two primary criteria: improvements to existing functionality and custom development projects.  Have you ever wondered what the differences are? Our credit unions have amazing ideas on how… Read more »

Sep 3, 2020

CU*Answers releases DHD 3rd quarter project volumes

CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests […]

Sep 1, 2020

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a previous vendor integration, which can be ordered through our online store. LoanPay Xpress – LoanPay Xpress delivers an all-in-one, multi-channel, mobile optimized platform for loan… Read more »

Aug 27, 2020

Developer’s Help Desk Team – Project Life Cycle

Developer’s Help Desk Team – Project Life Cycle

The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers!  DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. The Software Development Life Cycle (SDLC) documents the rules and procedures for… Read more »

Aug 6, 2020

Developer’s Help Desk Team – The Power of the API

Developer’s Help Desk Team – The Power of the API

The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers!  DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. API development represents an important process to continually enhancing our flexibility in… Read more »

Jul 27, 2020

Developer’s Help Desk Team – Meet Kim Claflin

Developer’s Help Desk Team – Meet Kim Claflin

The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers!  DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. Account Executive Kim Claflin brings experience from both the programming and project… Read more »

Jul 14, 2020

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a previous vendor integration, which can be ordered through our online store. Verafin – Verafin specializes in anti-money laundering and fraud detection for the financial services… Read more »

Jun 26, 2020