Developer’s Help Desk

The Developer’s Help Desk is designed to create an online retailing tool that becomes the center of Client Project Management whether just ordering a canned project such as converting from one EFT switch to another, or ordering and initiating new custom solutions or integrations, or even purchasing professional services or tools to build their own solutions outside of CU*Answers offerings.

Build Your Great Idea

Got a great idea for custom software for your organization? Use the Developer’s Help Desk to build it! Whether you are looking to build something on your own or collaborate on your project, the DHD is a great resource for helping you make your great idea a reality.

Visit the DHD Website

Updated
November 19, 2019

CU*Answers develops new 3rd party vendor integrations

CU*Answers recently announced that its Developer’s Help Desk (DHD) had completed 174 custom projects during its third fiscal quarter of 2021. As usual, these included many 3rd party vendor integrations. Two of these vendor integrations included: REPAY – an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology helps credit unions […]

Jul 28, 2021

DHD Video Series: Key Considerations – Understanding Custom Projects & Authorizing per Vendor Data Requests

DHD Video Series: Key Considerations – Understanding Custom Projects & Authorizing per Vendor Data Requests

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our fifth video, Scott Page and Brian Maurer discuss what to keep in mind with vendor requests for data, including how to approach this part of the process with a level of caution and… Read more »

Jul 14, 2021

Check Out the Developer’s Help Desk Video Series: Key Considerations – Engaging the DHD Too Late in the Process

Check Out the Developer’s Help Desk Video Series: Key Considerations – Engaging the DHD Too Late in the Process

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our fourth video, Scott Page and Brian Maurer discuss challenges that credit unions may face if they don’t reach out to the DHD early enough in the planning of a project.  The sooner you… Read more »

Jun 22, 2021

The Developer’s Help Desk is Ready to Make Your Project Vision a Reality!

The Developer’s Help Desk is Ready to Make Your Project Vision a Reality!

The Developer’s Help Desk (DHD) provides a means of facilitating the process by which clients design, build, and mange custom projects in an innovative way.  Our virtual store features over 200 products and services, providing a variety of Off-the Shelf products and services for which CU*Answers has previously developed, as well as the option getting… Read more »

Jun 9, 2021

Check Out the Developer’s Help Desk Video Series: What Makes the DHD Unique?

Check Out the Developer’s Help Desk Video Series: What Makes the DHD Unique?

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our third video, Scott Page and Brian Maurer discuss the differences between working on a custom project with DHD versus the traditional development processes through CU*Answers.  These include placing you in control to better… Read more »

May 19, 2021

Developer’s Help Desk e-Alert: Check Out Our Recent Project Updates!

Developer’s Help Desk e-Alert: Check Out Our Recent Project Updates!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can be ordered through our online store. Devenir  – Devenir is a national leader in powering investment solutions for healthcare accounts. … Read more »

May 5, 2021

Check Out the Developer’s Help Desk Video Series: Why Did CU*Answers Organize the DHD?

Check Out the Developer’s Help Desk Video Series: Why Did CU*Answers Organize the DHD?

The Developer’s Help Desk is pleased to debut a new series of videos where we answer common questions and discuss tips relating to the DHD platform.  In our first video, Scott Page and Brian Maurer explore how the Developer’s Help Desk came to be and discuss some of the benefits that DHD provides our credit… Read more »

Apr 22, 2021

CU*Answers releases DHD 2nd quarter project activity

CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom project requests submitted, Online Store orders and completed projects continue to expand. During its second fiscal quarter of 2021, 53 custom projects were fully completed, which included nearly 3,100 programming hours. Additionally, 96 custom project requests were submitted, which resulted […]

Apr 20, 2021