Online Imaging Strategy

Online imaging strategy icon Our online strategy is a hosted solution that does not require a server at your location. Other names for this type of solution are Service Bureau, SaaS, ASP, and Cloud.

With the online solution we take ownership of:

  • Server Maintenance patches and upgrades.
  • Physical security.
  • Disaster Recovery.
  • Security from electronic threat.
  • Routine audits for unreadable documents.
  • Daily monitoring of system log files.
  • Software application upgrades.
  • Purging data and archival to DVD.
  • Integration with your CU*BASE system.
  • Integration with It’s Me 247 online banking.

With the online solution you take ownership of:

  • Verifying data is making it to the vault properly.
  • Creating contingency plans in the case the vault data should become unavailable in the short term or indefinitely.
  • Auditing data as it is archived to make sure indexes are correct, images are readable, signatures are where they are needed and the right documents and pages are archived as desired.
  • Subscribing to data archival DVDs where your retention schedule dictates or to mitigate Disaster Recovery risks as you deem necessary.
Updated
October 6, 2016

Action Required – DynaCash Clients: Contact Your Reseller Before May 23rd!

Action Required – DynaCash Clients: Contact Your Reseller Before May 23rd!

If you are using DynaCash with a cash handling machine, this announcement is for you! Before the 21.05 CU*BASE release arrives, you need to contact your DynaCash reseller (typically, this is your equipment vendor) and have them perform a DynaCash update.  You will need to contact your reseller before Sunday, May 23rd. If you do… Read more »

Apr 30, 2021

Imaging Solutions Release Management Subscribers: Are You Using an Encrypted Connection?

Imaging Solutions Release Management Subscribers: Are You Using an Encrypted Connection?

Attention Imaging Solutions Release Management Subscribers! Do you know if your connection to your imaging server is encrypted?  If it is not, then any data sent between workstations and your server is not protected with encryption.  Imaging Solutions recommends that your credit union’s connection be encrypted to protect your data. Not sure if your connection… Read more »

Mar 9, 2021

Give Your Members the Option to Sign Forms Wherever They Are!

Give Your Members the Option to Sign Forms Wherever They Are!

Are you getting business done with your members remotely and safely via online banking Virtual Closing Rooms and eDOCSignature?  You could be!  With the convenience of eDOCSignature, members can sign their documents anywhere their mobile devices take them. When you send members a document to eSign, they receive an email with instructions on how they… Read more »

Jan 18, 2021

The 20.12 Imaging Solutions Release is Coming Soon!

The 20.12 Imaging Solutions Release is Coming Soon!

ATTENTION ONLINE CREDIT UNIONS USING CU*SPY IMAGES Mark your calendars: we will be deploying the 20.12 Imaging Solutions Release to all online CU*Spy Imaging Credit Unions on Tuesday, December 29th. Highlights of the 20.12 Imaging Solutions Release include: 2020 Tax Statement Support Receipt Analysis are now in PDF Credit Card Format Change for Payment Coupon… Read more »

Dec 28, 2020

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Dec 11, 2020

Video Now Available: Virtual StrongBox for Secure Document Exchange

Video Now Available: Virtual StrongBox for Secure Document Exchange

Virtual StrongBox and CU*Answers have received questions from your credit union peers on how to use the standard version of VSB digital vault to collect documents from members during these challenging time.  Check out a video recording of our recent session for a discussion on the powerful document collection, protection and exchange platforms integrated inside… Read more »

Dec 9, 2020