Online Imaging Strategy

Online imaging strategy icon Our online strategy is a hosted solution that does not require a server at your location. Other names for this type of solution are Service Bureau, SaaS, ASP, and Cloud.

With the online solution we take ownership of:

  • Server Maintenance patches and upgrades.
  • Physical security.
  • Disaster Recovery.
  • Security from electronic threat.
  • Routine audits for unreadable documents.
  • Daily monitoring of system log files.
  • Software application upgrades.
  • Purging data and archival to DVD.
  • Integration with your CU*BASE system.
  • Integration with It’s Me 247 online banking.

With the online solution you take ownership of:

  • Verifying data is making it to the vault properly.
  • Creating contingency plans in the case the vault data should become unavailable in the short term or indefinitely.
  • Auditing data as it is archived to make sure indexes are correct, images are readable, signatures are where they are needed and the right documents and pages are archived as desired.
  • Subscribing to data archival DVDs where your retention schedule dictates or to mitigate Disaster Recovery risks as you deem necessary.
Updated
October 6, 2016

A Limited Time Offer: As Much As 50% Off In-House Vaults!

A Limited Time Offer: As Much As 50% Off In-House Vaults!

CU*Answers Imaging Solutions is excited to announce a limited-time offer on reduced pricing for In-House Imaging Vaults – your credit union could see as much as a 50% off discount!  Set rules for capturing and storing data with the ultimate in flexibility for your credit union’s imaging strategy.  Features of this In-House solution include: Convert… Read more »

Dec 11, 2019

Strategies for Online Retailing Featuring Virtual StrongBox – Video Recap

Strategies for Online Retailing Featuring Virtual StrongBox – Video Recap

Virtual StrongBox is a FREE* Online Banking feature that allows you to easily send receipts and loan forms directly to members.  An upgrade to Virtual StrongBox Premium presents even more options, such as allowing members to store critical personal documents including wills, trusts, and medical documents. Missed our recent webinar?  You can view a recording… Read more »

Nov 7, 2019

Register Today – Strategies for Online Retailing Featuring Virtual StrongBox

Register Today – Strategies for Online Retailing Featuring Virtual StrongBox

Virtual StrongBox is a FREE* Online Banking feature that allows you to easily send receipts and loan forms directly to members.  An upgrade to Virtual StrongBox Premium presents even more options, such as allowing members to store critical personal documents including wills, trusts, and medical documents. Join us on Tuesday, October 29 from 3:30 PM… Read more »

Oct 18, 2019

CU*Answers and eDOC Innovation collaborating to create CD-secured loans without employee intervention

CU*Answers programmers, including the CUSO’s Imaging Solutions, core processing, and online banking teams, have teamed up with partner CUSO eDOC Innovations to build integration that will allow members to get a CD-secured loan online and without any intervention required from the credit union. The work on 1-click loans will set the stage for further opportunities […]

Sep 5, 2019

Engage & Educate Members on the Benefits of My Virtual StrongBox

Engage & Educate Members on the Benefits of My Virtual StrongBox

Make the most of your Virtual StrongBox investment through new automated marketing and educational emails.  With Virtual StrongBox  Member Engagement Emails, you can educate your members on the benefits and value of the online safe deposit box service your credit union is already providing them, while increasing the adoption rate of users. Send credit union-branded… Read more »

Aug 13, 2019

Make Your eStatements Stand Out with Accent Colors!

Make Your eStatements Stand Out with Accent Colors!

Looking for consistency in your marketing to members?  Wish your eStatements and eStatements logo utilized your chosen color scheme?  Imaging Solutions can help!  This new product will help build brand consistency for your credit union, while also giving members comfort and peace of mind with a direct visual reminder that these are official statements from… Read more »

Jul 31, 2019

CU*Answers Imaging Solutions partners with RVA Financial Credit Union to create teller automation

CU*Answers Imaging Solutions and RVA Financial Credit Union have teamed up to build an integration between CU*BASE®, CU*Answers’ core processing platform, and RVA Financial’s chosen assisted self-service solution, the Nautilus Hyosung 7800 product. This integration will allow members to access functions on the machine, using self-service or the video teller, that go well beyond typical […]

Jun 10, 2019