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Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Monday, April 6 4:30 PM – 5:00 PM ET Preparing for a Cybersecurity Incident Response Register for web conference Tuesday,… Read more »
Join Us for a FREE Education Express Webinar!
Monday, April 13 3:00 PM – 3:30 PM ET This Month’s Focus Member Trackers in CU*BASE Join the Manager of the Collections and Conversion Contact Center Team to learn more about using Member Trackers in CU*BASE. The Member Trackers system is a helpful and easy-to-use tool that can help credit union staff stay on top… Read more »
Take a Look at the CU*Answers University Courses for March!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Tuesday, March 3 10:00 AM – 11:00 AM ET Components of an Information Security Program Register for web conference Wednesday,… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, March 12 2:30 PM – 3:00 PM ET This Month’s Focus Security Officer Training Join the Client Services and Education team to learn more about the responsibilities of being a CU*BASE Security Officer. During this Education Express, we will discuss: How to assign or remove a Security Officer How to locate and complete a… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, February 13 3:00 PM – 3:15 PM ET This Month’s Focus Membership Eligibility Verification for Membership Opening Process Join us to learn about MEV for MOP! MEV (Membership Eligibility Verification) for MOP (Membership Opening Process) allows credit unions to capture information from the member that might not be part of the MOP process. Credit… Read more »
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Monday, February 3 3:00 PM – 3:30 PM ET How to Develop and Test Your Business Continuity Plan Register for web… Read more »
Don’t Miss Out: Schedule a Free Demo of CU*BASE Custom Training Edition!
Whether you are introducing new employees to CU*BASE or helping existing employees to practice new skills, the Custom Training Edition (CTE) can help bring your team up to speed on the tools they will use every day to serve your members. The CU*BASE Custom Training Environment is a new alternative to the shared simulated environment… Read more »
Join Us for a FREE Education Express Webinar!
Wednesday, February 19 3:00 PM – 3:30 PM ET This Month’s Focus Automated Tracker Purges Of all the data tables stored in your credit union’s FILExx library, the ones that use the most space are typically those that store Tracker conversations. For most credit unions, Trackers represent 80% of all data stored about members, including… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Custom Online Form Generator
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
Save 15% on Custom Website Banners
Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner.
Is Your Staff Ready for the Next Disruption or Security Incident? We Can Help.
The experienced Business Continuity team at CU*Answers can help you design and implement an ongoing awareness and training program that prepares your staff to promptly and effectively respond to unexpected disruptive events.
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