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Join Us for a FREE Education Express Webinar!
Wednesday, February 6 11:00 AM – 11:30 AM ET This Month’s Focus Fannie Mae 3.2 Upload Process Join Charlie Dean of the Lender*VP Team as he discusses the Fannie Mae 3.2 Upload Process. Topics will include: Creating the delivery channel Uploading the application data Working on the loan in CU*BASE Don’t miss this FREE webinar!… Read more »
Take Advantage of the Many Solutions Available from the Client Services and Education Team!
The CU*Answers Client Services and Education Team can offer specialized support to your credit union in a number of areas. Looking to train your staff on CU*BASE tools, credit union-specific practices and compliance standards? Take a look at our Online Campus packages! Want to learn about the various products and services available at CU*Answers? Sign… Read more »
More Upcoming CU*Answers University Courses for January
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Monday, January 21 10:30 AM – 12:00 PM ET Member Services: Inquiry and Phone Operator Register for web conference Register for… Read more »
CU*Answers is Pleased to Announce the Western Region Shift and Extended Hours!
We are excited to announce extended hours for our Client Services and Education Team! As of Wednesday, January 2nd, CU*Answers began taking calls between the hours of 7:30 AM ET and midnight. These new hours allow us to provide additional support to all of our client credit unions west of the Eastern Time Zone. We… Read more »
Join Us for a FREE Education Express Webinar!
Monday, January 28 2:00 PM – 2:30 PM ET This Month’s Focus Planning Your Staff’s Training Join Laura Welch-Vilker and Lani Lowing of the Client Services and Education Team as they discuss FREE training resources available to your credit union staff. Topics will include: The 2019 Education Catalog Where to find your annual BSA requirement… Read more »
Take a Look at the CU*Answers University Courses for January
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Monday, January 7 10:30 AM – 11:30 AM ET Managing Compliance Using CU*BASE Register for web conference Register for classroom session… Read more »
Now Available Online!
2019 Education Catalog Now Available Online! More than 150 training offerings listed inside Open Catalog We also mailed the catalog to your credit union so you can have a copy on hand.
Check Out the SettleMINT EFT University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of December, we will be hosting a set of webinars relating to SettleMINT EFT. Take a look at the courses we have coming up! Friday, December 7 9:00 AM – 10:00… Read more »
Check Out the IRSC University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of December, we will be hosting a set of webinars relating to the Internet Retailer Support Center. Take a look at the courses we have coming up! Thursday, December 6 9:00… Read more »
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Monday, December 3 9:00 AM – 9:30 AM ET An Overview of Records and Information Management Register for web conference Register for… Read more »
Check Out The IRSC Store!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Find Members Who Receive Unemployment Deposits that You Can Track and Assist!
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Looking for members that do not use online banking?
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
