Just Turn It On

Let CU*Answers Management Services Show You How

Just Turn it On GroupEveryone has that list of must-do projects that sit on the shelf and never seem to make it to final execution. It’s not that you don’t want to launch that new service for your members. It’s just that there never seems to be enough time to take care of dotting all the i’s and crossing all the t’s to get the thing off the ground. You just need someone who can drive the project from start to finish with a single focus.

CU*Answers Management Services can be that someone for your credit union.

Micro-project management services from CMS…get your next initiative off the ground!

We have experts with years of experience managing projects with tight deadlines. We’ll grab our checklist, talk to your decision makers, then get to work doing all of the tasks and grunt-work until the product or service is activated and in your members’ hands. We’ll even do the work to get your Board, your management team, and your staff on board and ready to take over once the switch has been flipped.

We do the launch…you serve your members

Just Turn It OnHow is this different from other CMS “we’ll do the work” initiatives like AuditLink or Lender*VP Collections? The difference here is in the duration of the contact: a Just Turn It On expert will complete the list of tasks, flip the switch on launch date, then we’re out of your hair, right on schedule.

How it works

In this brochure you’ll see the first group of offerings in our Just Turn It On arsenal. These are products and services that we believe every credit union has on their “do this someday” list, and we want to turn someday into today. Pick one and put us to work to Just Turn It On. And when we say we’ll Just Turn It On, we really mean we will do it. We’ll sign in to CU*BASE and key in your configurations, we’ll type in the procedural text or sales content, we’ll write the language for your disclosures…whatever it takes. Your teams will need to answer a few questions along the way, of course, but relax and leave the work to us.

Sample Checklist

Here are the general tasks we’ll do for you, from a typical Just Turn It On checklist: Name the product you’ve been waiting to launch.

We’ll sell the concept…

…to your board

…to your management team

…to your staff

So they’ll say “go!”

Then we’ll GO for you.

Just Turn It On!

  • Prepare a benefits summary and project outline with timeline for Board approval
  • Consult on a marketing/rollout plan
  • Train on an internal procedures with steps to monitor, reconcile, and manage the product going forward
  • Make adjustments to your chart of accounts, if needed (e.g., to support new fees)
  • Modify configurations in CU*BASE and adjust Tiered Services program settings, if appropriate
  • Produce and coordinate advanced member notices
  • Flip the switch to go LIVE!

What’s in it for CMS?

Just Turn It OnThese contacts are not intended as big money-making endeavors for the CUSO. Although there will be a small charge for these services, the ultimate goal for CU*Answers is that our clients use CU*BASE to its full potential. We want credit union members to be using these products and services. We want your teams to be able to concentrate on what they do best—serving your members. And we want every client to be a good reference for the tools in which the owners and participants in this CUSO have invested. So what are you waiting for? Don’t let unanswered questions and a busy calendar let you procrastinate any longer. Just Turn It On…today!

Getting Started

What’s stopping you from launching that next new product or service for your members?  Let us Just Turn It On for you.

Ready to get your next initiative off the ground? Contact Julie Gessner via her email or 800-327-3478, ext. 131 and we’ll get to work for you!

Things to Consider

We’ll do most of our correspondence with you via email or phone calls. Since we can work in your CU*BASE files remotely, no one needs to worry about time zones or travel arrangements.

   

See what Just Turn It On has to offer!

Just Turn It On products are now available to order in the store.

Shop Just Turn It On

Updated
June 11, 2019

CU*Answers completes integration with indirect lending vendor CUDL

CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has completed its first integration with CUDL from CU Direct. CU*Answers is now offering integrations with CUDL as a standalone indirect, and with Lending 360 the full loan origination platform from CU Direct. Honor Credit Union (Berrien Springs, MI) went live with the […]

Sep 5, 2019

Conversations on Compliance on the Road – Coming Soon to Columbus, OH

Conversations on Compliance on the Road – Coming Soon to Columbus, OH

Join Jim Vilker, NCCO/CAMS, VP of Professional Services with AuditLink and Marvin Johnson, CAMS/CFE, Assistant Manager of AuditLink, for a day of compliance and auditing best practices, as well as an opportunity to interact with your peers.  This event will be held on Wednesday, September 11 at Pathways Credit Union, located at 5665 N Hamilton… Read more »

Aug 29, 2019

Lender*VP Collections adds Urban Upbound FCU

The Lender*VP Collections team at CU*Answers has added yet another client bringing its current total to twenty-three. $1.2M Urban Upbound FCU based in Long Island serves over 1,100 members. “Regardless of size, credit unions face daily challenges with managing their collections portfolio,” said Jerry Collins, collections manager. “Having them look to us with even a […]

Aug 28, 2019

CU*Answers integrates with CUNA Protection Advisor

CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has partnered with CUNA Mutual Group to offer a single sign on (SSO) to allow a flow of information between CU*BASE®, CU*Answers’ core processing platform, and the CUNA Mutual Group website to quote Miscellaneous Coverage options. The integration between CU*BASE and the CUNA […]

Mar 6, 2019

CU*Answers integrates with Frost to offer loan coverage

CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has partnered with Frost Financial Services, Inc. to offer a single sign on to allow a flow of information between CU*BASE®, CU*Answers’ core processing platform, and the Frost website to quote Misc. Coverage options. The integration between CU*BASE and Frost allows applicant and […]

Mar 6, 2019

Lender*VP Collections adds new staff to match business growth

The Lender*VP Collections team experienced record growth in 2018 and has forecasted continued growth in 2019. To match this growth, the team increased staffing by 48% in January to maintain appropriate staffing levels. “In addition to growth we see imminent opportunities and prospective business plans,” noted Manager Jerry Collins. “We added staff to allow for […]

Feb 8, 2019