Internet Retailer Support Center

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The Internet Retailer Support Center (IRSC) is a  CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites! Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.

The IRSC focuses on the free Mobile Wrapper App provided by CU*Answers. IRSC Account Executives work with CU*Answers clients to fulfill the necessary prerequisites to launch these mobile apps to the appropriate app stores for mobile devices.

Additionally IRSC has launched a new online member application process and has taken over project management for established virtual channel products such as CU*Answers’ self-service channel custom branding options.

Lindsay Baker
IRSC Testimonial

IRSC Testimonial

Internet Retailer Support Center Products

   

See what Internet Retailer Support Center has to offer!

Internet Retailer Support Center products are now available to order in the store.

Shop Internet Retailer Support Center

Order these products online at the IRSC.

Updated
June 11, 2019

Reminder: Request Center Update Coming September 25th

Reminder: Request Center Update Coming September 25th

Attention credit unions currently using Request Center – the following applies to credit unions who currently have custom online forms created by IRSC. An update to the Request Center user interface will be arriving on Wednesday, September 25.  This update will provide a seamless look and feel for Request Center across all of your devices…. Read more »

Sep 18, 2019

Request Center Update Coming September 25th

Request Center Update Coming September 25th

Attention credit unions currently using Request Center – the following applies to credit unions who currently have custom online forms created by IRSC. An update to the Request Center user interface will be arriving on Wednesday, September 25.  This update will provide a seamless look and feel for Request Center across all of your devices…. Read more »

Sep 11, 2019

We’ve Launched Two New Products for Your Mobile App!

We’ve Launched Two New Products for Your Mobile App!

IRSC is pleased to announce the launch of two new products for your credit union Mobile App! Add eStatements to Mobile App Previously only available in desktop and mobile web banking, eStatements and tax documents can now be accessed through the CU*Answers Mobile App!  View regular statements, credit card statements, and mortgage statements, all through… Read more »

May 9, 2019

A Special Promotion for Active Member Processing through MOP

A Special Promotion for Active Member Processing through MOP

The Internet Retailer Support Center and Asterisk Intelligence are currently offering a joint promotion where new members who join the credit union through MOP (Membership Opening Process) will have their Active Member processing waived.  Currently, the Member Processing charge is accessed monthly per active member – however, between now and December 31st, 2019, these fees… Read more »

Apr 9, 2019

CU*Answers surpasses 100,000 MACO users, providing multiple mobile app authentication options

CU*Answers, the 100% credit union-owned data processing CUSO, has surpassed 100,000 Multiple Authentication Convenience Options users, ending the 2018 calendar year. MACO, first launched in February 2018, is an add on feature to the CU*Answers mobile app that offers biometric authentication through voice recognition, PIN entry, fingerprint verification, and facial recognition. “It has been a […]

Jan 8, 2019