Internet Retailer Support Center

Contact the IRSC

Have questions? Contact the IRSC
Contact Us

The Internet Retailer Support Center (IRSC) is a  CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites! Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.

IRSC Account Executives work with CU*Answers clients to fulfill the necessary prerequisites to launch these mobile apps to the appropriate app stores for mobile devices.

Additionally IRSC has launched a new online member application process and has taken over project management for established virtual channel products such as CU*Answers’ self-service channel custom branding options.

Internet Retailer Support Center Products

   

See what Internet Retailer Support Center has to offer!

Internet Retailer Support Center products are now available to order in the store.

Shop Internet Retailer Support Center

Order these products online at the IRSC.

Updated
March 20, 2023

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Jun 13, 2024

Have You Heard About CU Info?

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Jun 10, 2024

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Jun 6, 2024

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Beginning Tuesday, June 4th at 10:00 AM ET, we will be performing an update to CU Publisher notifications and changing the address that these are delivered from. Previously, CU Publisher notifications were delivered from madteam@cuanswers.com. Going forward, these notifications will be delivered from noreply@cupublisher.com. We encourage your credit union to review your spam filter settings… Read more »

Jun 3, 2024

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for Ways to Elevate Your Offerings within OLB?  Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB?  Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

May 30, 2024

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

May 23, 2024

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

May 20, 2024

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »

May 20, 2024