Member Self-Service

We offer a wide array of member self service software designed to meet your needs.

It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.

June 11, 2019

It’s Me 247 Online Banking

It’s Me 247 Online Banking is CU*Answers’ full-featured online banking solution. Coupled with new features and an added security layer, Personal Internet Branch (PIB), your member’s online banking experience is taken to a whole new level. Once established as an online banking, self-service member, financial transactions are conducted in a safe and confidential environment. Why It’s… Read more »

It’s Me 247 Mobile Web Banking

It’s Me 247 Mobile Web Banking is ready to go NOW…all you need to do is turn it on! Members will automatically be redirected from the standard It’s Me 247 website when they navigate to online banking from their mobile device. Mobile Web Banking has a similar feature set as It’s Me 247, but with views… Read more »

It’s Me 247 Mobile Text Banking

Your members will appreciate the convenience of It’s Me 247 Mobile Text Banking. Enrolled members can text message requests and receive text message replies on the available balance on accounts of enrolled memberships at any time. They also can also select to have their e-Alerts, such as balance alerts, sent to their mobile devices in the… Read more »

It’s Me 247 Mobile App Banking

If you want a mobile app for smartphones, you can have one. CU*Answers offers a free hybrid mobile app, or your credit union can partner with a third-party to deliver an app to your members. All mobile apps use It’s Me 247 Mobile Web Banking for access to online banking. This is great news for… Read more »

It’s Me 247 Bill Pay

CU*Answers It’s Me 247 Bill Pay is working with three different bill pay providers to implement a fully integrated online banking and payments experience to their client credit unions and their members. It’s Me 247 Bill Pay keeps financial institutions at the center of commerce by connecting consumers, FIs and merchants. Paying bills and moving… Read more »


CU*TALK is a robust voice response solution, providing around-the-clock financial services to members from anywhere in the world. With available Spanish-language options and the ability to deliver special messages to individual members, CU*TALK provides extras even beyond the basic ARU services members have come to expect. CU*TALK… Convenience at your fingertips! You can have direct… Read more »

Membership Opening

CU*Answers is on track to complete implementation of an online membership opening process in early 2017. The process to get there is a 3-step process: MAP, MAP+ and MOP. MAP, MAP+ and MOP What’s with all of the acronyms, right? Hang on. It’s not to difficult to understand. And there’s a reason we’re doing it in… Read more »

Don’t Forget – Changes Coming to Online Banking Security

Don’t Forget – Changes Coming to Online Banking Security

Enhancements to Online Banking Security Coming Tuesday, April 11th As part of CU*Answers’ ongoing commitment to strong security for online banking, CU*Answers will be making changes to the encryption used to protect member sessions. On 4/11 we will be disabling weaker forms of SSL encryption, including “3DES.” This will prevent member web browsers from using… Read more »

Apr 10, 2017