Member Self-Service

We offer a wide array of member self service software designed to meet your needs.

It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.

Updated
November 1, 2016

It’s Me 247 Online Banking

It’s Me 247 Online Banking is CU*Answers’ full-featured online banking solution. Coupled with new features and an added security layer, Personal Internet Branch (PIB), your member’s online banking experience is taken to a whole new level. Once established as an online banking, self-service member, financial transactions are conducted in a safe and confidential environment. Why It’s… Read more »

It’s Me 247 Mobile Web Banking

It’s Me 247 Mobile Web Banking is ready to go NOW…all you need to do is turn it on! Members will automatically be redirected from the standard It’s Me 247 website when they navigate to online banking from their mobile device. Mobile Web Banking has a similar feature set as It’s Me 247, but with views… Read more »

It’s Me 247 Mobile Text Banking

Your members will appreciate the convenience of It’s Me 247 Mobile Text Banking. Enrolled members can text message requests and receive text message replies on the available balance on accounts of enrolled memberships at any time. They also can also select to have their e-Alerts, such as balance alerts, sent to their mobile devices in the… Read more »

It’s Me 247 Mobile App Banking

If you want a mobile app for smartphones, you can have one. CU*Answers offers a free hybrid mobile app, or your credit union can partner with a third-party to deliver an app to your members. All mobile apps use It’s Me 247 Mobile Web Banking for access to online banking. This is great news for… Read more »

It’s Me 247 Bill Pay

CU*Answers It’s Me 247 Bill Pay is working with three different bill pay providers to implement a fully integrated online banking and payments experience to their client credit unions and their members. It’s Me 247 Bill Pay keeps financial institutions at the center of commerce by connecting consumers, FIs and merchants. Paying bills and moving… Read more »

EasyPay

EasyPay is now It’s Me 247 Bill Pay.   Please check out the new programs on the It’s Me 247 Bill Pay page and the CU*Answers Kitchen.   EasyPay! is CU*Answers Online Bill Pay Service CU*Answers is pleased to offer two electronic bill presentment and payment service options, EasyPay powered by Fiserv and EasyPay powered… Read more »

CU*Talk

CU*TALK is a robust voice response solution, providing around-the-clock financial services to members from anywhere in the world. With available Spanish-language options and the ability to deliver special messages to individual members, CU*TALK provides extras even beyond the basic ARU services members have come to expect. CU*TALK… Convenience at your fingertips! You can have direct… Read more »

Membership Opening

CU*Answers is on track to complete implementation of an online membership opening process in early 2017. The process to get there is a 3-step process: MAP, MAP+ and MOP. MAP, MAP+ and MOP What’s with all of the acronyms, right? Hang on. It’s not to difficult to understand. And there’s a reason we’re doing it in… Read more »

Great things are on the horizon…

In 2017, CU*Answers will sunset the current member application process via It’s Me 247 (the Satellite Membership Application) and continue to move forward with the new, customizable, and modern member application process – MAP. As the many credit unions who have already implemented their new application process already know,  MAP is: loaded with new customizable… Read more »

Jun 16, 2016

Time to break ground with…

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Get Started with MAP, the Membership Application Process! Join Kristian Daniel of the Internet Retailer Support Center for a webinar discussing how to get started with the Membership Application Process (MAP), as he covers the customization options, functionality, and the future of this exciting product. Monday, March 21 3:00 –… Read more »

Mar 16, 2016

Put some spring in your step…

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Get Started with MAP, the Membership Application Process! Join Kristian Daniel of the Internet Retailer Support Center for a webinar discussing how to get started with the Membership Application Process (MAP), as he covers the customization options, functionality, and the future of this exciting product. Missed registration for tomorrow’s class?… Read more »

Mar 10, 2016

Opportunities are sprouting…

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Get Started with MAP, the Membership Application Process! Join Kristian Daniel of the Internet Retailer Support Center for a webinar discussing how to get started with the Membership Application Process (MAP), as he covers the customization options, functionality, and the future of this exciting product. Missed registration for tomorrow’s class?… Read more »

Mar 7, 2016

We’ve Updated the It’s Me 247 Risk Assessment Feature Matrix!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers is pleased to announce an updated It’s Me 247 Risk Assessment Feature Matrix. This a very comprehensive tool to help our clients assess features and risk for Online Banking.  For those of you using our current Mobile solutions, this Risk Assessment can also be used for Mobile assessments as well…. Read more »

Mar 4, 2016

Don’t keep your members waiting – get your FREE mobile app today!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Final Chance to Register! Learn how to get your FREE It’s Me 247 Mobile App Available for both Apple and Android operating systems, this hybrid mobile app is ready for your credit union customization! Join Kristian Daniel from CU*Answers’ Internet Retailer Support Center as he details how to get started… Read more »

Feb 15, 2016

Contract Extension Announced for Fiserv Online Bill Pay Services

ATTENTION CREDIT UNIONS USING “IT’S ME 247” BILL PAY BY FISERV: CU*Answers and Fiserv Announce Extension of 2016 Support Period for Bill Pay Migrations/Conversions Due to the overwhelming response to the new It’s Me 247 Bill Pay solutions available to all cuasterisk.com network credit unions, CU*Answers and Fiserv have extended the period for bill pay… Read more »

Feb 15, 2016

Another chance to learn how to get your FREE mobile app

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Have you signed up for your FREE It’s Me 247 Mobile App yet? Available for both Apple and Android operating systems, this hybrid mobile app is ready for your credit union customization! Join Kristian Daniel from CU*Answers’ Internet Retailer Support Center as he details how to get started with… Read more »

Feb 8, 2016

Coffee, tea, and a mobile app for FREE?

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Introducing the FREE It’s Me 247 Mobile App Available for both Apple and Android operating systems, this hybrid mobile app is ready for your credit union customization! Join Kristian Daniel from CU*Answers’ Internet Retailer Support Center as he details how to get started with your FREE It’s Me 247 mobile… Read more »

Feb 1, 2016

Planes, trains, or automobiles…bring your credit union with you!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: It’s Me 247 Mobile Apps are here…and everywhere you go! Introducing the FREE It’s Me 247 Mobile App! Available for both Apple and Android operating systems, this hybrid mobile app is ready for your credit union customization! Join Kristian Daniel from CU*Answers’ Internet Retailer Support Center as he details how to… Read more »

Jan 25, 2016