Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Updated
June 13, 2016

CU*BASE GOLD

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration…all with a graphical interface that significantly shortens the staff learning curve.

CU*BASE is delivered to credit unions as both an ASP (application services provider/service bureau) and fully “turn-key” (self-processing) solution, offering a credit union or a group of credit unions the ability to be shared processors. The key is that CU*BASE provides identical functionality across all delivery methods, and allows credit unions the flexibility to pick and choose, and even move from one delivery method to another based upon a credit union’s business plan.

CU*BASE Servicer Edition

CU*BASE SE is a robust suite of products that lets you be creative, leverage your relationships, and simplify your technology decisions. Having a strong centralized solution like CU*BASE SE will inspire your teams to “flip the switch” to activate new services and build new solutions, without the delays and expensive extra investments that are the death of so many new initiatives.

Even better, CU*BASE SE is a CUSO product, brought to the market by a network of CUSO partners, who together have built networks, products, and services that engage more than 200 credit unions nationwide.

CU*BASE Operator Edition

Built specifically for the CU*Answers data center community, geared for your data center.

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

February CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2017 edition of the CU*BASE Monthly Monitor Recap! February 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »

Mar 1, 2017

January CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2017 edition of the CU*BASE Monthly Monitor Recap! January 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »

Feb 1, 2017

[The Pulse] 2017 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2017 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jan 31, 2017

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: December 10 – 18 Now available for your review is a summary of the unscheduled HA (high-availability) rollover, performed December 10 – 18.  In the report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process. HA Rollover Results View… Read more »

Jan 6, 2017

December CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the December 2016 edition of the CU*BASE Monthly Monitor Recap! December 2016 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products…. Read more »

Jan 3, 2017

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $1,000 CollabRebate for Testing the changes to CU*BASE navigation coming with the 17.02 Release! Learn more about enhancements coming with the 17.02 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. Because of… Read more »

Dec 19, 2016

[The Pulse] HA Rollback Scheduled for 12/18

High-Availability Rollback Beginning 10 PM ET, Sunday December 18 On Sunday, December 18, beginning at 10 PM ET and lasting until approximately 11 PM ET, our teams will complete the rollback to the production data center. During the rollback period, there will be an interruption to all systems, including CU*Talk audio response and It’s Me 247 online banking… Read more »

Dec 16, 2016

November CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the November 2016 edition of the CU*BASE Monthly Monitor Recap! November 2016 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products…. Read more »

Dec 5, 2016