Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Updated
June 13, 2016

CU*BASE GOLD

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration…all with a graphical interface that significantly shortens the staff learning curve.

CU*BASE is delivered to credit unions as both an ASP (application services provider/service bureau) and fully “turn-key” (self-processing) solution, offering a credit union or a group of credit unions the ability to be shared processors. The key is that CU*BASE provides identical functionality across all delivery methods, and allows credit unions the flexibility to pick and choose, and even move from one delivery method to another based upon a credit union’s business plan.

CU*BASE Servicer Edition

CU*BASE SE is a robust suite of products that lets you be creative, leverage your relationships, and simplify your technology decisions. Having a strong centralized solution like CU*BASE SE will inspire your teams to “flip the switch” to activate new services and build new solutions, without the delays and expensive extra investments that are the death of so many new initiatives.

Even better, CU*BASE SE is a CUSO product, brought to the market by a network of CUSO partners, who together have built networks, products, and services that engage more than 200 credit unions nationwide.

CU*BASE Operator Edition

Built specifically for the CU*Answers data center community, geared for your data center.

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: December 10 – 18 Now available for your review is a summary of the unscheduled HA (high-availability) rollover, performed December 10 – 18.  In the report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process. HA Rollover Results View… Read more »

Jan 6, 2017

December CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the December 2016 edition of the CU*BASE Monthly Monitor Recap! December 2016 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products…. Read more »

Jan 3, 2017

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $1,000 CollabRebate for Testing the changes to CU*BASE navigation coming with the 17.02 Release! Learn more about enhancements coming with the 17.02 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. Because of… Read more »

Dec 19, 2016

[The Pulse] HA Rollback Scheduled for 12/18

High-Availability Rollback Beginning 10 PM ET, Sunday December 18 On Sunday, December 18, beginning at 10 PM ET and lasting until approximately 11 PM ET, our teams will complete the rollback to the production data center. During the rollback period, there will be an interruption to all systems, including CU*Talk audio response and It’s Me 247 online banking… Read more »

Dec 16, 2016

November CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the November 2016 edition of the CU*BASE Monthly Monitor Recap! November 2016 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products…. Read more »

Dec 5, 2016

CU*BASE GOLD 16.12 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 16.12: Online credit unions: December 4 Site-Four partners: December 4 Self-processing credit unions: December 12 Release Documents 16.12 Release Summary 16.12 Menu Changes 16.12 Database Changes Imaging Solutions Release Imaging Solutions… Read more »

Nov 29, 2016

The Pulse – 2016 Statement Printing Recovery Test Results Available

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: 2016 Statement Printing Recovery Test Results Available At CU*Answers, we take our Business Continuity Program very seriously. We work extremely hard to design and develop the tools you need to best serve your members and succeed in the marketplace. And we work even harder to make sure that those… Read more »

Nov 22, 2016

It’s Almost Time for the November Tricks of the Trade Webinar!

The November Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the 16.10 CU*BASE Release, including the release summary, as well as the NADA Automated Collateral Update feature, 1-Click… Read more »

Nov 16, 2016