Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Updated
June 11, 2019

CU*BASE GOLD

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration…all with a graphical interface that significantly shortens the staff learning curve.

CU*BASE is delivered to credit unions as both an ASP (application services provider/service bureau) and fully “turn-key” (self-processing) solution, offering a credit union or a group of credit unions the ability to be shared processors. The key is that CU*BASE provides identical functionality across all delivery methods, and allows credit unions the flexibility to pick and choose, and even move from one delivery method to another based upon a credit union’s business plan.

CU*BASE Servicer Edition

CU*BASE SE is a robust suite of products that lets you be creative, leverage your relationships, and simplify your technology decisions. Having a strong centralized solution like CU*BASE SE will inspire your teams to “flip the switch” to activate new services and build new solutions, without the delays and expensive extra investments that are the death of so many new initiatives.

Even better, CU*BASE SE is a CUSO product, brought to the market by a network of CUSO partners, who together have built networks, products, and services that engage more than 200 credit unions nationwide.

CU*BASE Operator Edition

Built specifically for the CU*Answers data center community, geared for your data center.

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

Custom Training Edition: CU*BASE CTE

The CU*BASE Custom Training Edition (CTE) is a new alternative to the shared simulated training environment (Bedrock Community CU) currently used by all CU*Answers online clients. For a one-time setup fee plus a monthly maintenance fee, you can have a copy of your own membership data set up as a training environment, available only to… Read more »

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: September 12 – 26 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed September 12th to 26th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Oct 15, 2021

Check Out the CU*BASE 21.10 Release Resource Companion

Check Out the CU*BASE 21.10 Release Resource Companion

The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each.  Follow the link below to review the 21.10 Release Resource Companion – inside you will find key items related to the 21.10 Release including: A new overview video for Loan Disbursement Instructions…. Read more »

Oct 11, 2021

September Owner’s View Monthly Recap

September Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the September 2021 edition of the Owner’s View Monthly Recap! September 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Oct 5, 2021

Reminder: HA Rollback This Weekend

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability rollback event that will be occurring this weekend.  The rollback process will begin Sunday, September 26th at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »

Sep 24, 2021

Reminder: Network Maintenance Scheduled for this Weekend, September 18 & 19

Reminder: Network Maintenance Scheduled for this Weekend, September 18 & 19

As previously announced, CU*Answers will be performing planned Network Maintenance from 11:00 PM ET on Saturday, September 18th until 6:00 AM ET on Sunday, September 19th.  During that time, teams will be taking steps to upgrade the firmware on all core network switch appliances that connect systems at the primary production center in Kentwood, MI…. Read more »

Sep 14, 2021

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The rollover will begin at 3:00 AM ET on Sunday, September 12th with the rollback scheduled for 3:00 AM ET on Sunday, September 26th. During the rollover process, there will… Read more »

Sep 10, 2021

Maintenance Period Scheduled for September 18 & 19, During Upcoming HA Rollover

Maintenance Period Scheduled for September 18 & 19, During Upcoming HA Rollover

As previously announced, CU*Answers will be performing our next high-availability (HA) rollover from Sunday, September 12th to Sunday, September 26th.  A two-week HA rollover has been scheduled so that network maintenance can be performed at the primary data center without impacting CU*BASE. *Please note that Custom Training Edition (CTE) services will not be available during… Read more »

Sep 9, 2021