![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
HA Rollover Results Now Available Rollover: October 27 – November 5 Now available for your review is the summary report of the unscheduled, emergency HA (high-availability) rollover event performed between October 27 and November 5, 2019. In the report, you will find details about the unfolding circumstances that resulted in a failover and recovery effort… Read more »
This is a reminder of the high-availability rollback event that will be occurring early tomorrow morning. The rollback process will begin at 2:00 AM and will last until approximately 4:00 AM ET. During this time, there will be an interruption to all systems, including CU*BASE/GOLD, CU*Talk audio response, and It’s Me 247 online banking (a… Read more »
It’s Me 247 Online and Mobile Banking Rollover: Report Now Available Now available for your review is a summary report of the August 13-14, 2019 It’s Me 247 Online Banking rollover event. This significant exercise was the first live production rollover performed for the online and mobile banking environments involving more than 300,000 members… Read more »
Item Processing Services 2019 Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of August 12, 2019, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »
As a reminder, the It’s Me 247 Rollover will begin at 6:00 AM ET on Tuesday, August 13, and is scheduled to conclude at 6:00 AM ET on Wednesday, August 14. We will be posting any/all issues related to this rollover on the CU*BASE Alerts page, compiled into a single alert post located here. We… Read more »
Don’t forget – the next rollover for It’s Me 247 is scheduled to take place between Tuesday, August 13 at 6:00 AM ET and Wednesday, August 14 at 6:00 AM ET. Our goal is to ensure our ability to provide the products and services you count on us for, even when we’re experiencing disruptive events…. Read more »
Don’t forget – the next rollover for It’s Me 247 is scheduled to take place between Tuesday, August 13 at 6:00 AM ET and Wednesday, August 14 at 6:00 AM ET. Our goal is to ensure our ability to provide the products and services you count on us for, even when we’re experiencing disruptive events…. Read more »
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2019 CU*Answers Business… Read more »
Don’t forget – the next rollover for It’s Me 247 is scheduled to take place between Tuesday, August 13 at 6:00 AM ET and Wednesday, August 14 at 6:00 AM ET. Our goal is to ensure our ability to provide the products and services you count on us for, even when we’re experiencing disruptive events…. Read more »
During our rollover of It’s Me 247 on July 17 and 18, we encountered some issues that had not shown up in our pre-roll testing. As such, the decision was made to roll back earlier than initially planned. These issues have since been addressed, and we are planning a new rollover for It’s Me 247,… Read more »
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
Join us February 24 – 27, 2020!
Come to CU*Answers or sign up for webinar events we’re holding in Asterisk Intelligence Week events! For data-interested people, the educational event has many sessions to expand your skills with analytics and data solutions
Check Event Details
Members have the ability to access their tax statements online via It’s Me 247, just like they do with regular member statements. The CU*Answers Imaging Solutions team can put your member forms online, as well as make them available to staff in CU*BASE.
