Don’t Forget: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

Don’t Forget: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

On Wednesday, May 29, CU*Answers will perform a rollover of PIB, as part of our ongoing efforts to better prepare ourselves for potential service outages and disaster recovery scenarios.  This process will see the PIB portion of It’s Me 247 Online Banking rolled over to the servers at our 28th Street location.  The rollover is… Read more »

May 28, 2019

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

On Wednesday, May 29, CU*Answers will perform a rollover of PIB, as part of our ongoing efforts to better prepare ourselves for potential service outages and disaster recovery scenarios.  This process will see the PIB portion of It’s Me 247 Online Banking rolled over to the servers at our 28th Street location.  The rollover is… Read more »

May 20, 2019

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

On Wednesday, May 29, CU*Answers will perform a rollover of PIB, as part of our ongoing efforts to better prepare ourselves for potential service outages and disaster recovery scenarios.  This process will see the PIB portion of It’s Me 247 Online Banking rolled over to the servers at our 28th Street location.  The rollover is… Read more »

May 14, 2019

[The Pulse] Emergency HA Rollover Results Now Available

[The Pulse] Emergency HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: February 8 – 17 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed February 8 – 17.  In the report, you will find details about the rollover and recovery effort, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »

Feb 22, 2019

[The Pulse] 2019 Business Continuity Plan Now Available

[The Pulse] 2019 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2019 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jan 25, 2019

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: September 23 – 26 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed May 20 – 23.  In the report, you will find details about the exercise and hardware upgrades, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »

Oct 26, 2018

CU*BASE HA Rollback Updates for September 26

CU*BASE HA Rollback Updates for September 26

Remember that we will be rolling back late Wednesday evening, September 26.  Make sure someone is at your branches early the morning of Thursday, September 27 to check the connections before members start to arrive! Even if everything went smoothly for you earlier this week, when three different environments have to work together (yours, ours,… Read more »

Sep 26, 2018

CU*BASE HA Rollover Updates for September 23

CU*BASE HA Rollover Updates for September 23

We will be posting any/all issues related to the September 23rd HA Rollover event to the CU*BASE Alerts page, compiled into a single alert located here.  We will not be sending out any emails regarding individual issues for the HA Rollover.  If you encounter any issues between Sunday, September 23rd and Monday September 24th, please… Read more »

Sep 21, 2018