ATTENTION ONLINE CREDIT UNIONS Perform your connectivity test before this weekend! Don’t forget: the next scheduled HA rollover will begin this coming Sunday, March 8, at 3:00 AM ET. At that time, CU*BASE core-processing will be redirected from our primary production data center to systems at our high-availability (HA) data center. We will continue providing… Read more »
ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »
ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for the morning of Sunday, March 8. What’s unique about this HA rollover is that we will be operating live on a new HA server installed back… Read more »
![[The Pulse] 2020 Business Continuity Plan Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
CU*Answers Business Continuity Plan: 2020 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »
HA Rollover Results Now Available Rollover: October 27 – November 5 Now available for your review is the summary report of the unscheduled, emergency HA (high-availability) rollover event performed between October 27 and November 5, 2019. In the report, you will find details about the unfolding circumstances that resulted in a failover and recovery effort… Read more »
This is a reminder of the high-availability rollback event that will be occurring early tomorrow morning. The rollback process will begin at 2:00 AM and will last until approximately 4:00 AM ET. During this time, there will be an interruption to all systems, including CU*BASE/GOLD, CU*Talk audio response, and It’s Me 247 online banking (a… Read more »
It’s Me 247 Online and Mobile Banking Rollover: Report Now Available Now available for your review is a summary report of the August 13-14, 2019 It’s Me 247 Online Banking rollover event. This significant exercise was the first live production rollover performed for the online and mobile banking environments involving more than 300,000 members… Read more »
Item Processing Services 2019 Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of August 12, 2019, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »
As a reminder, the It’s Me 247 Rollover will begin at 6:00 AM ET on Tuesday, August 13, and is scheduled to conclude at 6:00 AM ET on Wednesday, August 14. We will be posting any/all issues related to this rollover on the CU*BASE Alerts page, compiled into a single alert post located here. We… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
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Members have the ability to access their tax statements online via It’s Me 247, just like they do with regular member statements. The CU*Answers Imaging Solutions team can put your member forms online, as well as make them available to staff in CU*BASE.
