HA Rollback Updates for November 5

HA Rollback Updates for November 5

This is a reminder of the high-availability rollback event that will be occurring early tomorrow morning.  The rollback process will begin at 2:00 AM and will last until approximately 4:00 AM ET.  During this time, there will be an interruption to all systems, including CU*BASE/GOLD, CU*Talk audio response, and It’s Me 247 online banking (a… Read more »

Nov 4, 2019

[The Pulse] It’s Me 247 Online and Mobile Banking Rollover Results Now Available

[The Pulse] It’s Me 247 Online and Mobile Banking Rollover Results Now Available

It’s Me 247 Online and Mobile Banking Rollover: Report Now Available   Now available for your review is a summary report of the August 13-14, 2019 It’s Me 247 Online Banking rollover event.  This significant exercise was the first live production rollover performed for the online and mobile banking environments involving more than 300,000 members… Read more »

Sep 10, 2019

[The Pulse] Item Processing Services 2019 Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2019 Recovery Test: Report Now Available

Item Processing Services 2019 Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you.  During the week of August 12, 2019, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »

Sep 9, 2019

[The Pulse] 2019 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2019 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2019 CU*Answers Business… Read more »

Aug 1, 2019