Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »
On Wednesday, October 7th, we will be performing a rollover for the High-Availability (HA) systems that support Lending APIs, including systems that communicate with CBX, Integration Manager and Retailer Direct. The rollover is scheduled to begin on Wednesday, October 7th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET… Read more »
Don’t Forget: On Wednesday, September 16th, we will be performing a rollover for the High-Availability (HA) systems that our Integrations Team utilizes for API Integrations. The rollover is scheduled to begin on Wednesday, September 16th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET (5:00 AM PT). This exercise will… Read more »
On Wednesday, September 16th, we will be performing a rollover for the High-Availability (HA) systems that our Integrations Team utilizes for API Integrations. The rollover is scheduled to begin on Wednesday, September 16th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET (5:00 AM PT). This exercise will allow the team… Read more »
![[The Pulse] 2026 Business Continuity Plan: Mid-Year Revision Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2026 CU*Answers Business Continuity Plan and… Read more »
HA Rollover Results Now Available HA Rollover: March 8 – 13 Now available for your review is a summary of the recent CU*Answers High Availability (HA) Rollover event performed March 8th to March 13th for the CU*BASE/CBX core processing environments. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
In light of the events yesterday in which we disabled the Lumen connection on our high-availability circuit, we have made the decision to end the current high-availability exercise earlier than originally planned. We will begin the rollback process tomorrow morning, Friday, March, 13, beginning just after 12:00 AM ET. While we don’t have any reason to believe that… Read more »
Don’t forget: this weekend, we will be testing our ability to redirect CBX core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 2:00 AM EST (3:00 AM EDT) on Sunday, March 8th. Once completed, CBX core-processing will be provided from systems at the HA data center for a period of one… Read more »
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »
Take a look back at some important topics from the last half of September 2026! View Topics
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