[The Pulse] 2019 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2019 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2019 CU*Answers Business… Read more »

Aug 1, 2019

Don’t Forget! It’s Me 247 Rollover Scheduled for July 17-18

Don’t Forget!  It’s Me 247 Rollover Scheduled for July 17-18

For the past few weeks, we’ve been reminding you about the scheduled rollover for the CU*Answers online and mobile banking applications. For a 24-hour period, we will be running live production of the It’s Me 247 environment from servers at our secondary data center. Teams have been testing applications internally in preparation for this event…. Read more »

Jul 12, 2019

Don’t Forget: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

Don’t Forget: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

On Wednesday, May 29, CU*Answers will perform a rollover of PIB, as part of our ongoing efforts to better prepare ourselves for potential service outages and disaster recovery scenarios.  This process will see the PIB portion of It’s Me 247 Online Banking rolled over to the servers at our 28th Street location.  The rollover is… Read more »

May 28, 2019