Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The Rollover event is scheduled to begin at 2:00 AM ET on Sunday, May 14th.  Once completed, CU*BASE core-processing will be provided from systems at the HA data center for… Read more »

May 10, 2023

Don’t Forget: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Don’t Forget: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »

May 2, 2023

Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »

Apr 26, 2023

Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »

Apr 17, 2023

The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »

Apr 10, 2023

[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available

Item Processing Services 2023 Disaster Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you.  During the week of March 6th, 2023, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »

Mar 20, 2023

[The Pulse] 2023 Business Continuity Plan Now Available

[The Pulse] 2023 Business Continuity Plan Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2023 CU*Answers Business… Read more »

Jan 30, 2023

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: December 20 – 22 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed December 20th to 22nd for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Jan 27, 2023

[The Pulse] 2022 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2022 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them.  Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2022 CU*Answers Business… Read more »

Jul 29, 2022

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: July 10 – 24 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed July 10th to 24th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Jul 29, 2022