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CU*Answers Network Services is a full-service network technology solutions provider.

CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

Why CU*Answers Network Services?

  • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
  • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
  • Proven high availability solutions for critical applications: hosted or on-premise
  • Custom, secure web application development by certified experts
  • Multiple state-of-the-art data centers

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.

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Career Opportunities

We’re always looking for tech-savvy people to join our team.

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Updated
August 23, 2016

A Note from the Help Desk: Router Firmware Update

A Note from the Help Desk: Router Firmware Update

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Router Firmware Update   Cisco has released a firmware update to improve the security and stability of their routers.  CU*Answers Network Services will begin installing this update across our managed client network starting Monday August 7th through Friday August 11th, until all client routers have been updated.  We will be… Read more »

Jul 28, 2017

Security Bulletin: Petya

Security Bulletin: Petya

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Last month, we alerted you about the ransomware known as WannaCry (WannaCrypt0r). Today, a new form of malware known as Petya is circling the internet.  Petya uses the same vulnerability as WannaCry, known as Eternal Blue, that was previously patched by Microsoft in March 2017.  Petya is considered worse… Read more »

Jun 27, 2017

A Note from the Help Desk: RMM Database Server Maintenance

A Note from the Help Desk: RMM Database Server Maintenance

ATTENTION NETWORK SERVICES COMPLETE CARE CLIENTS RMM Database Server Maintenance   What Are We Doing? On Wednesday, June 28, from 11:00 PM through 4:00 AM ET, we will be performing maintenance on the Remote Monitoring and Management Database Server. Why Are We Doing It? We are performing this maintenance in order to resolve an issue with… Read more »

Jun 27, 2017

A Note from the Help Desk: Network Services RMM System Upgrade

A Note from the Help Desk: Network Services RMM System Upgrade

ATTENTION NETWORK SERVICES COMPLETE CARE CLIENTS Network Services RMM System Upgrade   What Are We Doing? Network Services will be upgrading the Remote Monitoring and Management system from version 9.3 to version 9.4 Why Are We Doing It? Version 9.4 of the RMM system brings some exciting new features:  new look and feel, Live Connect 2.0,… Read more »

Jun 5, 2017

Security Bulletin: WannaCry Ransomware

Security Bulletin: WannaCry Ransomware

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS By now you may have heard about the massive ransomware attack that began on Friday and potentially affected tens of thousands of computers in 100 or more countries.  The media was quick to report the story, as well as news of the young security researcher that helped slow the… Read more »

May 15, 2017