Network Services

Contact Network Services

Have questions? Contact the Network Services Team!
Contact Us

CU*Answers Network Services is a full-service network technology solutions provider.

CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

Why CU*Answers Network Services?

  • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
  • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
  • Proven high availability solutions for critical applications: hosted or on-premise
  • Custom, secure web application development by certified experts
  • Multiple state-of-the-art data centers

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.

Need assistance from the Help Desk?
Make the process go more smoothly and quickly with the 5 W’s!

Need Help or Support?

Need help? Start a support request in Latitude.

Use Latitude to start a Support Ticket

Career Opportunities

We’re always looking for tech-savvy people to join our team.

Check out our current job postings

Updated
August 23, 2016

A Note From the Help Desk: Extra Complete Care Weekly Report

A Note From the Help Desk: Extra Complete Care Weekly Report

ATTENTION NETWORK SERVICES COMPLETE CARE CLIENTS Extra Complete Care Weekly Report   What Is Happening? Network Services is optimizing the report schedules for all Complete Care Clients.  You will be receiving a second copy of the report that you can simply discard.  Your normal Complete Care Weekly Report will continue to be sent out each… Read more »

Apr 19, 2018

Reminder – A Note From the Help Desk: Configuration Changes for iSweep

Reminder – A Note From the Help Desk: Configuration Changes for iSweep

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that  no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »

Apr 12, 2018

Reminder – A Note From the Help Desk: Configuration Changes for iSweep

Reminder – A Note From the Help Desk: Configuration Changes for iSweep

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that  no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »

Mar 29, 2018

Alpena Community Credit Union completes Complete Care Essentials project

Alpena Community Credit Union recently moved to Complete Care Essentials under the direction of the CU*Answers Network Services team. Complete Care Essentials is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud technologies. “Working with their network team was easy […]

Mar 22, 2018

Reminder – A Note From the Help Desk: Configuration Changes for iSweep

Reminder – A Note From the Help Desk: Configuration Changes for iSweep

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that  no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »

Mar 16, 2018

Valley Oak Credit Union completes Complete Care migration

Located in Three Rivers, California, Valley Oak Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. Network Services partnered with CU*Northwest to complete the project. Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day-to-day operational and […]

Mar 13, 2018