Network Services

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CU*Answers Network Services is a full-service network technology solutions provider.

CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

Why CU*Answers Network Services?

  • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
  • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
  • Proven high availability solutions for critical applications: hosted or on-premise
  • Custom, secure web application development by certified experts
  • Multiple state-of-the-art data centers

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.

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Career Opportunities

We’re always looking for tech-savvy people to join our team.

Check out our current job postings

Updated
October 6, 2020

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Dec 4, 2020

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Nov 3, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 2, 2020

CU*Answers Network Services seeing dividends from paid internship program

CU*Answers Network Services, a division of cooperative CUSO CU*Answers, continues its successful paid internship program. The experience benefits individuals looking to test the waters of a technology career and the CUSO’s Client Support and Operations team. Interns configure client workstations, core product update devices, and assist with daily processes, communication, and organization of the lab. […]

Sep 9, 2020

CU*Answers improving its mobile app member authentication infrastructure

CU*Answers Network Services (CNS) is pleased to announce that significant upgrades are underway on its MACO infrastructure. Multiple Authentication Convenience Options (MACO) provides members with the ability to access the credit union’s mobile app using username/password, facial recognition, PIN, fingerprint, and voice. The new infrastructure will provide an immediate boost in processing capacity and set […]

Aug 28, 2020

CU*Answers completes IBM system upgrades across network

CU*Answers, the West Michigan-based core data processor, recently completed all 2020 scheduled IBM Power i hardware and software upgrades across all partner and client self-processing networks. Upgrades included installing nine new machines and upgrading to IBM’s v7.3 operating system across the network. The work represents hundreds of hours of planning and execution and will position […]

Aug 17, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jul 15, 2020