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CU*Answers Network Services is a full-service network technology solutions provider.

CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

Why CU*Answers Network Services?

  • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
  • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
  • Proven high availability solutions for critical applications: hosted or on-premise
  • Custom, secure web application development by certified experts
  • Multiple state-of-the-art data centers

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.

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Career Opportunities

We’re always looking for tech-savvy people to join our team.

Check out our current job postings

Updated
August 23, 2016

A Note From the Help Desk: Changing our Microsoft Patching Strategy

A Note From the Help Desk: Changing our Microsoft Patching Strategy

ATTENTION NETWORK SERVICES MANAGED CLIENTS Changing our Microsoft Patching Strategy   What Are We Doing? Network Services will be adjusting the deployment schedule for workstation Microsoft patches/updates through the remote monitoring and management system.  As a client, your workstations will now receive Microsoft patches/updates starting on the second Thursday of the month, instead of on the… Read more »

Apr 11, 2017

Don’t Forget – Changes Coming to Online Banking Security

Don’t Forget – Changes Coming to Online Banking Security

Enhancements to Online Banking Security Coming Tuesday, April 11th As part of CU*Answers’ ongoing commitment to strong security for online banking, CU*Answers will be making changes to the encryption used to protect member sessions. On 4/11 we will be disabling weaker forms of SSL encryption, including “3DES.” This will prevent member web browsers from using… Read more »

Apr 10, 2017

ACTION REQUIRED: Deadline Approaching for SSL Certificate Replacement on PROD

ACTION REQUIRED: Deadline Approaching for SSL Certificate Replacement on PROD

SSL Certificate Replacement on PROD DON’T FORGET!  In order to ensure continued GOLD access, you must take the following action before Sunday, April 9! Failure to complete this task may result in not being able to sign in to print sessions! The security certificate that verifies prod.cuanswers.com will expire on April 23, but we are… Read more »

Apr 7, 2017

ACTION REQUIRED: Deadline Approaching for SSL Certificate Replacement on PROD

ACTION REQUIRED: Deadline Approaching for SSL Certificate Replacement on PROD

SSL Certificate Replacement on PROD DON’T FORGET!  In order to ensure continued GOLD access, you must take the following action before Sunday, April 9! Failure to complete this task may result in not being able to sign in to print sessions! The security certificate that verifies prod.cuanswers.com will expire on April 23, but we are… Read more »

Apr 4, 2017

ACTION REQUIRED: Deadline Approaching for SSL Certificate Replacement on PROD

ACTION REQUIRED: Deadline Approaching for SSL Certificate Replacement on PROD

SSL Certificate Replacement on PROD DON’T FORGET!  In order to ensure continued GOLD access, you must take the following action before Sunday, April 9! Failure to complete this task may result in not being able to sign in to print sessions! The security certificate that verifies prod.cuanswers.com will expire on April 23, but we are… Read more »

Mar 28, 2017

Don’t Forget! ACTION REQUIRED – SSL Certificate Replacement on PROD

Don’t Forget!  ACTION REQUIRED – SSL Certificate Replacement on PROD

SSL Certificate Replacement on PROD DON’T FORGET!  The security certificate that verifies prod.cuanswers.com is expiring on April 23rd.  This certificate ensures secure encrypted connections for CU*BASE GOLD and printer sessions between your credit union and CU*Answers.  As part of maintaining network security, this certificate is replaced every 3 years. Because the new certificate uses enhanced… Read more »

Mar 23, 2017

CU*Answers to Hold Network Services Boot Camp

CU*Answers, the 100% credit-union owned CUSO, will be hosting a Network Services Boot Camp on Wednesday, March 29th and Thursday, March 30th at their 28th Street location. These Boot Camps, led by CU*Answers Network Services, teach the basics of installation and troubleshooting for CU*BASE®, CU*Answers’ core processing platform, and ProDOC. Day 2 will cover network […]

Mar 21, 2017

ACTION REQUIRED – A Note From the Help Desk: SSL Certificate Replacement on PROD

ACTION REQUIRED – A Note From the Help Desk: SSL Certificate Replacement on PROD

SSL Certificate Replacement on PROD The security certificate that verifies prod.cuanswers.com is expiring on April 23rd.  This certificate ensures secure encrypted connections for CU*BASE GOLD and printer sessions between your credit union and CU*Answers.  As part of maintaining network security, this certificate is replaced every 3 years. Because the new certificate uses enhanced encryption technology,… Read more »

Mar 17, 2017

CU*Answers Network Services Attends RSAC 2017 Cybersecurity Conference

As part of CU*Answers’ ongoing commitment to cybersecurity leadership for data processors, three representatives attended the RSA 2017 USA Cybersecurity Conference (RSAC) in San Francisco during the week of February 13, 2017. RSAC 2017 is one of the largest cybersecurity conferences in the world with over 43,000 attendees, 15 keynote presentations, more than 700 speakers […]

Mar 2, 2017