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CU*Answers Network Services is a full-service network technology solutions provider.

CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

Why CU*Answers Network Services?

  • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
  • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
  • Proven high availability solutions for critical applications: hosted or on-premise
  • Custom, secure web application development by certified experts
  • Multiple state-of-the-art data centers

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.

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Career Opportunities

We’re always looking for tech-savvy people to join our team.

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Updated
August 23, 2016

A Note From the Help Desk: RMM System Maintenance 2/24-2/25

A Note From the Help Desk: RMM System Maintenance 2/24-2/25

ATTENTION NETWORK SERVICES MANAGED CLIENTS Remote Monitoring and Management System Maintenance CU*Answers Network Services will be performing internal maintenance on the Kaseya RMM System, Saturday February 24th from 11:00 PM to Sunday February 25th at 11:00 PM ET. We will be using this time to implement database optimization that will increase overall performance and capacity… Read more »

Feb 23, 2018

Rogue River Community CU and Newaygo County Service Employees CU complete network merger

Located in Rockford, Michigan, Rogue River Community Credit Union and Newaygo County Service Employees Credit Union recently combined their organizations to form Compass Credit Union. As part of their business merger, the two organizations completed a complex network merger with assistance from the CU*Answers Network Services team. This upgrade will help the newly-formed Compass Credit […]

Feb 16, 2018

A Note From the Help Desk: Configuration Changes for iSweep

A Note From the Help Desk: Configuration Changes for iSweep

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that  no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »

Feb 2, 2018

A Note From the Help Desk: Discontinuation of Support for Serial Receipt Printers

A Note From the Help Desk: Discontinuation of Support for Serial Receipt Printers

ATTENTION NETWORK SERVICES MANAGED CLIENTS Discontinuation of Support for Serial Receipt Printers   What Are We Doing? CU*Answers is announcing the end of support for serial connected receipt printers.  Sales of logo updates for these kits are no longer available.  We recommend upgrading to new printers, or retrofitting your existing serial printers with USB or… Read more »

Jan 17, 2018

A Note From the Help Desk: Spectre/Meltdown Vulnerability

A Note From the Help Desk: Spectre/Meltdown Vulnerability

ATTENTION NETWORK SERVICES MANAGED CLIENTS Spectre/Meltdown Vulnerability CU*Answers Network Services has been researching the recently announced family of CPU vulnerabilities known as Spectre/Meltdown. We have determined that the most recent security patch released by Microsoft is not yet compatible with Symantec Anti-Virus software.  Because of the incompatibility, we have delayed the installation of the January… Read more »

Jan 10, 2018

A Note From the Help Desk: Veeam Cloud Connect and Kaseya Cloud Backup Infrastructure Maintenance

A Note From the Help Desk: Veeam Cloud Connect and Kaseya Cloud Backup Infrastructure Maintenance

ATTENTION NETWORK SERVICES VEEAM CLIENTS Veeam Cloud Connect and Kaseya Cloud Backup Infrastructure Maintenance Network Services will be performing internal maintenance on the Veeam Cloud Connect and Kaseya Cloud Backup Infrastructure on Wednesday, January 10 from 8:00 AM to 4:00 PM ET.  Offsite backups will be paused for the duration of the maintenance window.  Client offsite… Read more »

Jan 9, 2018

A Note From the Help Desk: Meltdown and Spectre

A Note From the Help Desk: Meltdown and Spectre

Meltdown and Spectre: This Week’s Security Advisory This week, news broke about two vulnerabilities now being referred to by the press as Meltdown and Spectre. What is Meltdown and Spectre? These are hardware vulnerabilities that affect many different types of devices. Meltdown affects nearly all devices with Intel CPUs, and Spectre affects nearly all modern CPUs… Read more »

Jan 5, 2018