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CU*Answers Network Services is a full-service network technology solutions provider.

CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

Why CU*Answers Network Services?

  • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
  • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
  • Proven high availability solutions for critical applications: hosted or on-premise
  • Custom, secure web application development by certified experts
  • Multiple state-of-the-art data centers

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.

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Career Opportunities

We’re always looking for tech-savvy people to join our team.

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Updated
August 23, 2016

A Note From the Help Desk: Dell SonicWall SRA Vulnerabilities in Managed SRA and SMA Devices

ATTENTION NETWORK SERVICES MANAGED CLIENTS Dell SonicWall SRA Vulnerabilities in Managed SRA and SMA Devices Today it was announced that there are three vulnerabilities with the SonicWall Secure Remote Access and the Secure Mobile Access devices.  These vulnerabilities can cause unauthorized information disclosure, modification and/or disruption of service. While these vulnerabilities are potentially serious, we do not… Read more »

Feb 27, 2017

A Note From the Help Desk: CISCO Network Equipment Hardware Advisory

ATTENTION ONLINE, SELF-PROCESSING, AND NETWORK SERVICES MANAGED CLIENTS CISCO Network Equipment Hardware Advisory Cisco has released a hardware advisory for a clock signal component used in some of their equipment which could result in failure of the device after approximately 18 months of operation. For the CU*BASE client networks, devices primarily affected by this advisory… Read more »

Feb 16, 2017

A Note From the Help Desk: Microsoft delayed security patches for February 2017

ATTENTION NETWORK SERVICES MANAGED CLIENTS Microsoft delayed security patches for February 2017 Microsoft has delayed the release of security patches for February 2017. Below is an excerpt from Microsoft’s announcement: “Microsoft has discovered a last minute issue that could impact customers and was not resolved in time for the planned updates today. Currently, there’s no expected time… Read more »

Feb 14, 2017

CU*Answers Network Services Attends Inaugural NCU-ISAO Cybersecurity Conference

AdvantageCIO, a virtual CIO consulting service of CU*Answers, announced today it attended the inaugural National Credit Union Information Sharing & Analysis Organization (NCU-ISAO) user conference held at the Kennedy Space Center in Cape Canaveral, Florida from Jan. 31 – Feb. 2. The NCU-ISAO is a credit union specific cybersecurity information sharing organization recently formed as […]

Feb 9, 2017

Don’t Forget! A 2017 Project for Your IT Team: Changes to GOLD Device IDs

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers is pleased to announce that we will be establishing a new naming method for CU*BASE GOLD IDs in 2017. What’s changing? Expanding CU*BASE device names has become necessary due to the growing number and size of credit unions in our network.  This new, 7-digit format, will include: The… Read more »

Jan 30, 2017

A Note From the Help Desk: Action Required

ATTENTION DATA PROCESSING COORDINATORS ACTION REQUIRED: Client Firewall Maintenance What Are We Doing? CU*Answers is verifying that all credit unions have proper redundant VPN connections to our high availability site in Yankton, South Dakota.  We have noted that the CU*Answers data processing router at your credit union may not be communicating properly with our high… Read more »

Jan 27, 2017

A 2017 Project for Your IT Team: Changes to GOLD Device IDs

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers is pleased to announce that we will be establishing a new naming method for CU*BASE GOLD IDs in 2017. What’s changing? Expanding CU*BASE device names has become necessary due to the growing number and size of credit unions in our network.  This new, 7-digit format, will include: The… Read more »

Jan 23, 2017