DR/BR Consulting Services

In a constantly changing and ever increasing complex business and IT environment, unplanned disruptions can be costly, resulting in financial losses, member dissatisfaction and regulatory compliance issues. Countering these risks and creating the resilience a business must have to remain competitive requires more than a stand-alone disaster recovery plan. A comprehensive Business Continuity Management (BCM) program is the tool of choice designed to address those risks and vulnerabilities, measure their impact on critical business functions, ad develop strategies and procedures to mitigate them and restore functions as quickly as possible in the event of a disruption.

What We Do

Whether your requirements call for the development of a new recovery plan or program or to improve an existing one, our goal is still the same: to quickly and effectively ensure your organization is prepared for a disruptions, while also setting the foundation for a long-term continuity program that adapts to your changing needs in both business and technology.

The same talent, skills and expertise used to safeguard core-processing for the CU*Answers network is available to your organization. Our experience in the credit union industry will help guide your program so that it properly measures up to regulatory requirements (NCUA, FFIEC, etc.), standards and guidelines, peers in the industry, and professional best practices. To accomplish this, we offer the right mix of professional services organized into three categories:

  1. Planning and Consulting (needs assessment and designing the roadmap)
  2. Design and Development (gathering the information and writing the plan)
  3. Implementation and Coordination (training staff and testing the plan)
Professional Services

 

A “one-size-fits-all” approach is not realistic or cost-effective. An initial consultation to identify the objectives and scope of the engagement will help us build a custom blend of services to best meet your specific needs. Affordable solutions are available ranging from high-level planning and consulting engagements, to plan health checks and full program development and implementations.

Next Steps

Contact a certified CU*Answers Continuity Consultant today to custom design an engagement that best meets your business objectives.

 

AdvantageCIO

Professional Services available include:

  • Business Continuity Planning and Resilience Testing
  • Information Security Risk Assessment
  • Comprehensive Information Security Program (CISP)
  • Staff Security Training
  • IT Examination and Audit Preparation
  • IT Strategy Consulting
CU*Answers Network Services

Managed Services available include:

  • Network Management and Monitoring
  • Continuous Data Protection (CDP) including off-site data storage
  • Virtual Branch / Virtual Office
Updated
May 17, 2018

Let Us Help Design Your Business Continuity Awareness and Training Plan!

Let Us Help Design Your Business Continuity Awareness and Training Plan!

A credit union can invest in the latest technology, write a comprehensive recovery plan, and check all of the compliance boxes, but if effective response and recovery is not a normal part of the day-to-day activities and embedded in the corporate culture, business disruptions will catch you by surprise, last longer than they should, and… Read more »

Jan 8, 2019

[The Pulse] 2018 Statement Printing Recovery Test Results Available

[The Pulse] 2018 Statement Printing Recovery Test Results Available

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: 2018 Statement Printing Recovery Test Results Available At CU*Answers, we take our Business Continuity Program very seriously. We work extremely hard to design and develop the tools you need to best serve your members and succeed in the marketplace. And we work even harder to make sure that those… Read more »

Nov 29, 2018

Let CU*Answers Help Design Your Business Continuity Plan!

Let CU*Answers Help Design Your Business Continuity Plan!

The CU*Answers Business Continuity Team continues to invest in high availability and recovery strategies to ensure that the products and services you count on us for are available when you need them. Implementing strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan, helping you to continue serving your members, even when… Read more »

Nov 15, 2018

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: September 23 – 26 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed May 20 – 23.  In the report, you will find details about the exercise and hardware upgrades, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »

Oct 26, 2018

Workplace Violence/Active Shooter

In today’s workplace, an act of violence/active shooter event is 18 times more likely than a fire according to the Department of Justice. What?!?! That is startling. What does that mean for me, for my organization? Well, it means that an active shooter situation is now a recognized hazard per OSHA and companies are realizing… Read more »

Sep 28, 2018

CU*BASE HA Rollback Updates for September 26

CU*BASE HA Rollback Updates for September 26

Remember that we will be rolling back late Wednesday evening, September 26.  Make sure someone is at your branches early the morning of Thursday, September 27 to check the connections before members start to arrive! Even if everything went smoothly for you earlier this week, when three different environments have to work together (yours, ours,… Read more »

Sep 26, 2018

CU*BASE HA Rollover Updates for September 23

CU*BASE HA Rollover Updates for September 23

We will be posting any/all issues related to the September 23rd HA Rollover event to the CU*BASE Alerts page, compiled into a single alert located here.  We will not be sending out any emails regarding individual issues for the HA Rollover.  If you encounter any issues between Sunday, September 23rd and Monday September 24th, please… Read more »

Sep 21, 2018

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

High Availability Rollover Scheduled Sunday, September 23 – Wednesday, September 26   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, September 23. We will continue providing live production of… Read more »

Sep 18, 2018