DR/BR Consulting Services

In a constantly changing and ever increasing complex business and IT environment, unplanned disruptions can be costly, resulting in financial losses, member dissatisfaction and regulatory compliance issues. Countering these risks and creating the resilience a business must have to remain competitive requires more than a stand-alone disaster recovery plan. A comprehensive Business Continuity Management (BCM) program is the tool of choice designed to address those risks and vulnerabilities, measure their impact on critical business functions, ad develop strategies and procedures to mitigate them and restore functions as quickly as possible in the event of a disruption.

What We Do

Whether your requirements call for the development of a new recovery plan or program or to improve an existing one, our goal is still the same: to quickly and effectively ensure your organization is prepared for a disruptions, while also setting the foundation for a long-term continuity program that adapts to your changing needs in both business and technology.

The same talent, skills and expertise used to safeguard core-processing for the CU*Answers network is available to your organization. Our experience in the credit union industry will help guide your program so that it properly measures up to regulatory requirements (NCUA, FFIEC, etc.), standards and guidelines, peers in the industry, and professional best practices. To accomplish this, we offer the right mix of professional services organized into three categories:

  1. Planning and Consulting (needs assessment and designing the roadmap)
  2. Design and Development (gathering the information and writing the plan)
  3. Implementation and Coordination (training staff and testing the plan)
Professional Services

 

A “one-size-fits-all” approach is not realistic or cost-effective. An initial consultation to identify the objectives and scope of the engagement will help us build a custom blend of services to best meet your specific needs. Affordable solutions are available ranging from high-level planning and consulting engagements, to plan health checks and full program development and implementations.

Next Steps

Contact a certified CU*Answers Continuity Consultant today to custom design an engagement that best meets your business objectives.

 

AdvantageCIO

Professional Services available include:

  • Business Continuity Planning and Resilience Testing
  • Information Security Risk Assessment
  • Comprehensive Information Security Program (CISP)
  • Staff Security Training
  • IT Examination and Audit Preparation
  • IT Strategy Consulting
CU*Answers Network Services

Managed Services available include:

  • Network Management and Monitoring
  • Continuous Data Protection (CDP) including off-site data storage
  • Virtual Branch / Virtual Office
Updated
May 17, 2018

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: April 18 – May 9 Now available for your review is a summary of the recent CU*Answers HA (high-availability) rollover event performed April 18th to May 9th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

May 20, 2021

Reminder: HA Rollback This Weekend

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability rollback event that will be occurring this weekend.  The rollback process will begin Sunday, May 9th at 3:00 AM ET.  During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response, and It’s… Read more »

May 7, 2021

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  As a reminder: instead of the typical one-week rollover, this rollover will occur over a three week period.  The rollover will begin at 3:00 AM ET on Sunday, April 18th,… Read more »

Apr 16, 2021

Don’t Forget: the Next HA Rollover is Coming this Weekend!

Don’t Forget: the Next HA Rollover is Coming this Weekend!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover has been scheduled for this weekend, Sunday, April 18th. As a reminder: instead of the typical one-week rollover, this rollover will occur over a three week period.  The rollover… Read more »

Apr 12, 2021

Reminder: Next HA Rollover Coming April 18th

Reminder: Next HA Rollover Coming April 18th

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover has been scheduled for Sunday, April 18th. As a reminder: instead of the typical one-week rollover, this rollover will occur over a three week period.  The rollover will begin… Read more »

Apr 6, 2021

Reminder: Next HA Rollover Coming April 18th

Reminder: Next HA Rollover Coming April 18th

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover has been scheduled for Sunday, April 18th. As a reminder: instead of the typical one-week rollover, this rollover will occur over a three week period.  The rollover will begin… Read more »

Mar 30, 2021

Rescheduled: Next HA Rollover Coming April 18th

Rescheduled: Next HA Rollover Coming April 18th

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  Previously announced for Sunday, March 7th, the next HA rollover has been rescheduled for Sunday, April 18th. As a reminder: instead of the typical one-week rollover, this rollover will occur over a three… Read more »

Feb 26, 2021

The Next HA Rollover is Coming March 7th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming March 7th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, March 7th. Instead of the typical one-week rollover, this rollover will occur over a three week period as we perform system maintenance on PROD.  The… Read more »

Feb 5, 2021

FREE! CU*Answers Recovery Test Reports Available to Your Credit Union

FREE! CU*Answers Recovery Test Reports Available to Your Credit Union

At CU*Answers, we take Business Continuity and Information Security very seriously.  We’ve invested in technologies such as high availability and redundant data communications, which allow us to minimize downtime.  We test the technology and recover procedures regularly, including live, high-availability rollover events at our secondary data center. Digital copies of our Recover Test results are… Read more »

Feb 3, 2021