DR/BR Consulting Services

In a constantly changing and ever increasing complex business and IT environment, unplanned disruptions can be costly, resulting in financial losses, member dissatisfaction and regulatory compliance issues. Countering these risks and creating the resilience a business must have to remain competitive requires more than a stand-alone disaster recovery plan. A comprehensive Business Continuity Management (BCM) program is the tool of choice designed to address those risks and vulnerabilities, measure their impact on critical business functions, ad develop strategies and procedures to mitigate them and restore functions as quickly as possible in the event of a disruption.

What We Do

Whether your requirements call for the development of a new recovery plan or program or to improve an existing one, our goal is still the same: to quickly and effectively ensure your organization is prepared for a disruptions, while also setting the foundation for a long-term continuity program that adapts to your changing needs in both business and technology.

The same talent, skills and expertise used to safeguard core-processing for the CU*Answers network is available to your organization. Our experience in the credit union industry will help guide your program so that it properly measures up to regulatory requirements (NCUA, FFIEC, etc.), standards and guidelines, peers in the industry, and professional best practices. To accomplish this, we offer the right mix of professional services organized into three categories:

  1. Planning and Consulting (needs assessment and designing the roadmap)
  2. Design and Development (gathering the information and writing the plan)
  3. Implementation and Coordination (training staff and testing the plan)
Professional Services

 

A “one-size-fits-all” approach is not realistic or cost-effective. An initial consultation to identify the objectives and scope of the engagement will help us build a custom blend of services to best meet your specific needs. Affordable solutions are available ranging from high-level planning and consulting engagements, to plan health checks and full program development and implementations.

Next Steps

Contact a certified CU*Answers Continuity Consultant today to custom design an engagement that best meets your business objectives.

 

AdvantageCIO

Professional Services available include:

  • Business Continuity Planning and Resilience Testing
  • Information Security Risk Assessment
  • Comprehensive Information Security Program (CISP)
  • Staff Security Training
  • IT Examination and Audit Preparation
  • IT Strategy Consulting
CU*Answers Network Services

Managed Services available include:

  • Network Management and Monitoring
  • Continuous Data Protection (CDP) including off-site data storage
  • Virtual Branch / Virtual Office
Updated
May 17, 2018

Is Your Credit Union Looking to Review Cybersecurity Compliance?

Is Your Credit Union Looking to Review Cybersecurity Compliance?

October is national cybersecurity awareness month!  While a robust cybersecurity plan is integral to the year-round business functions of financial institutions across the country, this month presents additional opportunities to re-evaluate your current program and consider changes you can implement to strengthen your security posture. AdvantageCIO offers a Cybersecurity Compliance Bundle designed specifically to address… Read more »

Oct 23, 2020

Is Your Staff Ready for Unexpected Incidents or Disruptive Events? We Can Help.

Is Your Staff Ready for Unexpected Incidents or Disruptive Events?  We Can Help.

Two key components of your Information Security Program is a test-validated Incident Response Plan and a trained response team. Your credit union’s Information Security program should be engrained in the corporate culture and an accepted part of job responsibilities throughout the organization.  Achieving this goal requires an ongoing awareness and training program that educates and prepares… Read more »

Oct 21, 2020

[The Pulse] CU*BASE HA and It’s Me 247 Rollover Results Now Available

[The Pulse] CU*BASE HA and It’s Me 247 Rollover Results Now Available

CU*BASE HA and “It’s Me 247” Rollover Results Now Available HA Rollover: September 13-20 It’s Me 247 Rollover: September 9 & 15 Now available for your review are summaries of the recent HA (high-availability) rollover events performed in September for both CU*BASE core processing and online banking environments. In these reports, you will find details… Read more »

Oct 21, 2020

FREE: Order a DVD Guide on Cybersecurity for Your Credit Union

FREE: Order a DVD Guide on Cybersecurity for Your Credit Union

If your board of directors would like a guide on the basics and terminology of cybersecurity, CU*Answers has produced a DVD that your credit can order, FREE of charge!  Remember that the FFIEC and examining bodies are expecting “the need for engagement by the board of directors and senior management, including understanding the institution’s cybersecurity… Read more »

Oct 13, 2020

3 Down, Just One More to Go! Final Stage of Rollover on Sunday

3 Down, Just One More to Go! Final Stage of Rollover on Sunday

Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this month we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »

Sep 17, 2020

Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this month we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »

Sep 14, 2020

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will begin performing multiple rollovers including CU*BASE/GOLD and Online Banking.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be performing a live rollover of our ItsMe247/ItsMyBiz247 servers to our secondary data center to further test the resilience of… Read more »

Sep 11, 2020

Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this month we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »

Sep 8, 2020

Save the Date: ItsMe247 and CU*BASE GOLD Rollovers Scheduled for September

Save the Date: ItsMe247 and CU*BASE GOLD Rollovers Scheduled for September

During the month of September, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this fall we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also… Read more »

Aug 31, 2020

CU*Answers publishes mid-year revision to Business Continuity Plan

On August 5, 2020, CU*Answers announced and published a mid-year revision to their Business Continuity Plan for review by credit unions on the CU*BASE platform to document changes made during the preparation and response to the pandemic outbreak and government stay-at-home mandates across the country. “As a credit-union-owned CUSO and core processor, our clients place […]

Aug 17, 2020