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A Note from CU*Answers to Our Clients, Partners, and Friends
As the headlines continue to focus on the top story of the day, we wanted to take a moment to send an un-rehearsed, from-the-heart message to all of our teams, clients, partners and friends. We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of… Read more »
A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan
With media escalating awareness of the recent COVID-19 outbreak, several credit unions have reached out to CU*Answers asking about our large-scale pandemic plans. Our team would like to share our response with the CU*BASE credit union network. Planning and preparing for disruptive events, whether the result of a natural, man-made, or technology incident, is the… Read more »
Is Your Staff Ready for the Next Disruption or Security Incident? We Can Help.
A credit union can invest in technology, write comprehensive contingency plans, and check all of the compliance boxes – but if effective response and recovery is not part of regular day-to-day activities, business disruptions can catch you by surprise, last longer than they should, and increase the level of frustration for you, your staff and… Read more »
Last Chance to Test Connectivity Before this Weekend’s Scheduled HA Rollover
ATTENTION ONLINE CREDIT UNIONS Perform your connectivity test before this weekend! Don’t forget: the next scheduled HA rollover will begin this coming Sunday, March 8, at 3:00 AM ET. At that time, CU*BASE core-processing will be redirected from our primary production data center to systems at our high-availability (HA) data center. We will continue providing… Read more »
Action Required: We Need You to Perform a Connectivity Test Before March 8th!
ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »
Action Required: We Need You to Perform a Connectivity Test Before March 8th!
ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »
Staff awareness training provided by CU*Answers
On February 17, 2020, CU*Answers will be presenting a unique form of staff awareness training for credit unions with a focus on resilience that blends cybersecurity with business continuity principles. The objective of the training session is to implement a common response process to potentially disruptive incidents across the organization, where all staff are better […]
The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for the morning of Sunday, March 8. What’s unique about this HA rollover is that we will be operating live on a new HA server installed back… Read more »
CU*Answers holds 8th annual Continuity Awareness Day
On January 22, 2020, CU*Answers held its 8th annual corporate “Continuity Awareness Day”. This all-staff event is an essential component of their business continuity and incident response programs. “This year’s theme is ‘Planning and Responding to Disruptions in a 24/7 Business Environment,’” said Jim Lawrence, Vice President of Business Continuity. “Every planned system maintenance task, […]
January 28 is Data Privacy Day – View Resources Available from CU*Answers
January 28th is observed as Data Privacy Day for all industries, including credit unions, to raise awareness and promote privacy and data protection best practices. Much attention has been gained by the frequency and scope of recent data breaches and by privacy concerns on social media platforms. This attention to data privacy is paving the… Read more »
[The Pulse] 2020 Business Continuity Plan Now Available
![[The Pulse] 2020 Business Continuity Plan Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
CU*Answers Business Continuity Plan: 2020 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »
[The Pulse] HA Rollover Results Now Available
HA Rollover Results Now Available Rollover: October 27 – November 5 Now available for your review is the summary report of the unscheduled, emergency HA (high-availability) rollover event performed between October 27 and November 5, 2019. In the report, you will find details about the unfolding circumstances that resulted in a failover and recovery effort… Read more »
Is Your Staff Ready for the Next Disruption or Security Incident? We Can Help.
The experienced Business Continuity team at CU*Answers can help you design and implement an ongoing awareness and training program that prepares your staff to promptly and effectively respond to unexpected disruptive events.
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