Related News
Reminder: Network Maintenance Scheduled for this Weekend, September 18 & 19
As previously announced, CU*Answers will be performing planned Network Maintenance from 11:00 PM ET on Saturday, September 18th until 6:00 AM ET on Sunday, September 19th. During that time, teams will be taking steps to upgrade the firmware on all core network switch appliances that connect systems at the primary production center in Kentwood, MI…. Read more »
Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The rollover will begin at 3:00 AM ET on Sunday, September 12th with the rollback scheduled for 3:00 AM ET on Sunday, September 26th. During the rollover process, there will… Read more »
Maintenance Period Scheduled for September 18 & 19, During Upcoming HA Rollover
As previously announced, CU*Answers will be performing our next high-availability (HA) rollover from Sunday, September 12th to Sunday, September 26th. A two-week HA rollover has been scheduled so that network maintenance can be performed at the primary data center without impacting CU*BASE. *Please note that Custom Training Edition (CTE) services will not be available during… Read more »
Reminder: The Next HA Rollover is Coming September 12th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, September 12th. This rollover will occur over a two-week period, enabling support teams to perform planned network maintenance at the primary production data center without… Read more »
Reminder: The Next HA Rollover is Coming September 12th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, September 12th. This rollover will occur over a two-week period, enabling support teams to perform planned network maintenance at the primary production data center without… Read more »
The Next HA Rollover is Coming September 12th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, September 12th. This rollover will occur over a two-week period, enabling support teams to perform planned network maintenance at the primary production data center without… Read more »
[The Pulse] 2021 Business Continuity Plan (mid-year revision) Now Available
![[The Pulse] 2021 Business Continuity Plan (mid-year revision) Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-100x100.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2021 CU*Answers Business… Read more »
[The Pulse] 2021 Disaster Recovery Test Results Now Available
2021 Disaster Recovery Test Results Now Available Test Period: June 14 – July 1 Now available for your review is a summary of the recent ‘bare metal’ disaster recovery test performed by teams at CU*Answers to restore CU*BASE from tape backup. In this report, you will find details about the exercise, including challenges observed, lessons… Read more »
[The Pulse] HA Rollover Results Now Available
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
HA Rollover Results Now Available Rollover: April 18 – May 9 Now available for your review is a summary of the recent CU*Answers HA (high-availability) rollover event performed April 18th to May 9th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
How one core processor defines “High Availability”
Every six months, CU*Answers conducts a live exercise as part of their Business Continuity Program by bringing core processing systems online at the high-availability data center, some 750 plus miles away from the production data center. This is in part to validate procedures and processes for restoring services in a prompt and effective manner, but […]
Mobile App 5.0 is Now Available!
Mobile App 5.0 presents a complete redesign and updated look to the CU*Answers mobile app. With Mobile App 5.0, members can personalize their accounts, take advantage of a refreshed navigation, a new accounts dashboard, a new RDC process, and much more!
Find Members Who Receive Unemployment Deposits that You Can Track and Assist!
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Expand Your Loan Portfolio with 1-Click Loans!
1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your credit union can build a list of members who qualify for the product based on your institution’s guidelines. Members who qualify will then see an offer in online banking that they can accept at any time!
Ready to sign up for 1-Click Loans? Click below to visit the store!
Visit the Store Today!
Contact Us!
