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Updated
June 28, 2017

Don’t Forget the Human Element

It is important for all businesses big and small to have a Business Continuity plan/program to plan for those events that disrupt business as usual. One important concept to remember is that even though there is a plan for the business, it revolves around people. The Business Continuity Plan is only as good as the… Read more »

Jun 4, 2020

CU*Answers publishes gap analysis report for spring high-availability rollover test

On April 7, 2020, CU*Answers published and announced the gap analysis report detailing the results of the spring high-availability rollover test performed from March 8th through March 15th. During the rollover event, live production for CU*BASE is redirected from systems at the primary data center in Grand Rapids, MI, to identical systems at the secondary […]

Apr 14, 2020

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: March 8 – 15 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed March 8 – 15.  In the report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process. HA Rollover Results… Read more »

Apr 7, 2020

Is Your Staff Ready for the Next Disruption or Security Incident? We Can Help.

Is Your Staff Ready for the Next Disruption or Security Incident?  We Can Help.

A credit union can invest in technology, write comprehensive contingency plans, and check all of the compliance boxes – but if effective response and recovery is not part of regular day-to-day activities, business disruptions can catch you by surprise, last longer than they should, and increase the level of frustration for you, your staff and… Read more »

Mar 3, 2020

Last Chance to Test Connectivity Before this Weekend’s Scheduled HA Rollover

Last Chance to Test Connectivity Before this Weekend’s Scheduled HA Rollover

ATTENTION ONLINE CREDIT UNIONS Perform your connectivity test before this weekend! Don’t forget: the next scheduled HA rollover will begin this coming Sunday, March 8, at 3:00 AM ET.  At that time, CU*BASE core-processing will be redirected from our primary production data center to systems at our high-availability (HA) data center.  We will continue providing… Read more »

Mar 2, 2020

A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

With media escalating awareness of the recent COVID-19 outbreak, several credit unions have reached out to CU*Answers asking about our large-scale pandemic plans. Our team would like to share our response with the CU*BASE credit union network. Planning and preparing for disruptive events, whether the result of a natural, man-made, or technology incident, is the… Read more »

Apr 20, 2020

Action Required: We Need You to Perform a Connectivity Test Before March 8th!

Action Required: We Need You to Perform a Connectivity Test Before March 8th!

ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »

Feb 24, 2020

Action Required: We Need You to Perform a Connectivity Test Before March 8th!

Action Required: We Need You to Perform a Connectivity Test Before March 8th!

ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »

Feb 17, 2020