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[The Pulse] 2026 Business Continuity Plan: Mid-Year Revision Now Available
![[The Pulse] 2026 Business Continuity Plan: Mid-Year Revision Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2026 CU*Answers Business Continuity Plan and… Read more »
[The Pulse] HA Rollover Results Now Available
HA Rollover Results Now Available HA Rollover: March 8 – 13 Now available for your review is a summary of the recent CU*Answers High Availability (HA) Rollover event performed March 8th to March 13th for the CU*BASE/CBX core processing environments. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page
On Wednesday, March 18th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period,… Read more »
Reminder: The Next Online Banking Rollover is Coming 3/18
As a reminder, the next Rollover event for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business is scheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period, online and mobile banking will run live on… Read more »
CU*Answers HA Rollback Occurring Tonight
In light of the events yesterday in which we disabled the Lumen connection on our high-availability circuit, we have made the decision to end the current high-availability exercise earlier than originally planned. We will begin the rollback process tomorrow morning, Friday, March, 13, beginning just after 12:00 AM ET. While we don’t have any reason to believe that… Read more »
Reminder: The Next Online Banking Rollover is Coming 3/18
As a reminder, the next Rollover event for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business is scheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period, online and mobile banking will run live on… Read more »
HA Rollover Event this Weekend – Updates to be Posted on Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CBX core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 2:00 AM EST (3:00 AM EDT) on Sunday, March 8th. Once completed, CBX core-processing will be provided from systems at the HA data center for a period of one… Read more »
Rescheduled: The Next Online Banking Rollover is Coming 3/18
Last month, we announced a postponement to our upcoming Rollover for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business. The rollover event has since been rescheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period, online… Read more »
Don’t Forget: The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »
Don’t Forget: The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »
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