Leadership

Interested in the CU*Answers business plan? Take a look at the Cooperative Score site. CU*Answers is walking the talk.

One of the greatest assets CU*Answers has to offer is that our structure mirrors that of credit unions: the people who lead the CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of seven dedicated credit union CEOs that provide focused leadership, as each member has a vested interest in the success of CU*Answers clients. Our CUSO model sets us apart by creating equity through ownership and maintaining higher levels of cooperation and trust that you won’t find in other vendor models. Directors are challenged to wear many hats and focus on addressing issues regarding users, strategy, and development. This format taps the many talents and leadership skills of our directors and adds value for every CU*Answers client.

Leadership Team

Randy Karnes

CEO
Randy Karnes
CU*Answers, Inc.

Biography Info
6000 28th Street SE Grand Rapids, MI 49546
616.285.5711 rkarnes@cuanswers.com

Bob Frizzle

CFO
Bob Frizzle
CU*Answers, Inc.

Biography Info
6000 28th Street SE Grand Rapids, MI 49546 616.285.5711 bfrizzle@cuanswers.com

Jody Karnes

CIO
Jody Karnes
CU*Answers,Inc.

Biography Info
6000 28th Street SE Grand Rapids, MI 49546 616.285.5711 jkarnes@cuanswers.com

Geoff Johnson

COO
Geoff Johnson
CU*Answers, Inc.

Biography Info
6000 28th Street SE Grand Rapids, MI 49546
616.285.5711 gjohnson@cuanswers.com

Updated
August 14, 2017

CU*Answers 2017 Strategic Technology Plan – Now Available for Viewing!

CU*Answers 2017 Strategic Technology Plan – Now Available for Viewing!

Our 2017 Strategic Technology Plan is now available for viewing! Learn about our latest updates to CU*BASE as well as additional technologies and resources we are looking to focus on over the course of the coming year. 2017 Strategic Technology Plan You can also refer to our 2017 Business Plan, for information regarding our vision… Read more »

Oct 26, 2016

Have you registered for the Data Investment Symposium yet?

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Credit Union Leaders: There’s still time to register for the 2nd Annual Data Investment Symposium February 24 CU*Answers Grand Rapids, MI Register Now Who will lead and help us formulate the next ten major investments our CUSO will make when it comes to data? If you’re a leader who can… Read more »

Feb 16, 2016

2016 Election Materials Are On The Way!

ATTENTION CU*ANSWERS STOCKOWNERS: 2016 Election Materials Are On The Way! Look for these important documents in the mailing we sent you today: Memo from the CEO Check out this memo from CU*Answers CEO Randy Karnes about this year’s CU*Answers Board election, as well as a copy of a memo you received in September from Nominating Committee Chair… Read more »

Feb 1, 2016

Join Us for an Introduction to Secure Web Forms with DigitalMailer

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers’ Web Services Team invites you to the FREE Webinar: Introduction to Secure Web Forms with DigitalMailer! You heard about it at the CU*Answers Leadership Conference, now see how to put it into action.  CU*Answers Web Services is excited to team up DigitalMailer to offer Secure Web Forms for your website. … Read more »

Jul 10, 2015

Last Week to Vote in the 2015 Elections – We Need YOUR Vote!

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNION CEO We Need YOUR Vote! Have you reviewed the proposed bylaw changes and new board candidates? The FINAL week to be heard is here, and we need your voice! Read what you’re voting for in the 2015 Elections. If you’ve registered to vote electronically, it’s time to submit your… Read more »

Jun 8, 2015

Last Chance to Register for the 2015 Leadership Conference!

ATTENTION CREDIT UNION LEADERSHIP Today is your last chance to register for the 2015 Leadership Conference and Golf Outing! This event, held June 16-18 in Grand Rapids, MI, gives leaders from all CU*BASE credit unions the opportunity to connect with their peers and hear valuable information on what’s to come at CU*Answers. The registration deadline is TODAY!… Read more »

Jun 5, 2015

Did You Register for the 2015 Leadership Conference and Golf Outing Yet?

ATTENTION CREDIT UNION LEADERSHIP Now’s the time to register for the 2015 Leadership Conference and Golf Outing! This event, held June 16-18 in Grand Rapids, MI, gives leaders from all CU*BASE credit unions the opportunity to connect with their peers and hear valuable information on what’s to come at CU*Answers. Don’t delay – the deadline for registration… Read more »

Jun 1, 2015

Don’t Forget to Vote in the 2015 Elections – We Need YOUR Vote!

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNION CEO We Need YOUR Vote! Have you reviewed the proposed bylaw changes and new board candidates? Your voice is always important, but with only TWO weeks left to vote, we need to hear you louder than ever. Read what you’re voting for in the 2015 Elections. If you’ve registered… Read more »

Jun 1, 2015

The 2015 Elections Are Here and We Need YOUR Vote!

ATTENTION CU*ANSWERS OWNERS With board elections and bylaw changes on deck this year, it’s imperative that you make your voice heard. We can’t wait to hear you speak out about these changes by casting your ballot at the Annual Stockholders Meeting! Read what you’re voting for in the 2015 Election This year, we’ve introduced e-voting!… Read more »

May 4, 2015