ACTION REQUIRED: Client Access Upgrades Required

ATTENTION DATA PROCESSING COORDINATOR FOR SELF PROCESSING CREDIT UNION CLIENTS Important IBM Client Access Software Update and Security Settings ACTION REQUIRED!   IBM Client Access is software installed on credit union PCs that facilitates printer sessions and CU*BASE file transfers. It is installed on nearly every computer with CU*BASE GOLD. What is this alert about?… Read more »

Feb 12, 2016

ACTION REQUIRED: Client Access Upgrades Required

ATTENTION DATA PROCESSING COORDINATOR FOR ONLINE CREDIT UNION CLIENTS Important IBM Client Access Software Update and Security Settings ACTION REQUIRED!   IBM Client Access is software installed on credit union PCs that facilitates printer sessions and CU*BASE file transfers. It is installed on nearly every computer with CU*BASE GOLD. What is this alert about? A… Read more »

Feb 12, 2016

Don’t Forget to Register for the Collections Roundtable!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS One Week Until We Kick Off the 2016 Roundtable Events! Held at the CU*Answers offices in Grand Rapids, Michigan, the FREE Collections Roundtable is an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Come help us kick off the 2016 Roundtable Series with credit union focused attorney… Read more »

Reminder: CU*BASE GOLD 16.02 Coming Soon!

ATTENTION ONLINE, SITE-FOUR, AND SELF-PROCESSING CREDIT UNIONS: Don’t Forget! Soon you will receive CU*BASE GOLD Version 16.02. Online and Site-Four Credit Unions: February 14 Self-Processing Credit Unions: March 7/8 Just Added to the 16.02 Release! The 16.02 release summary was just recently revised to include the following two new features added to the 16.02 release: New… Read more »

Curious about ClearChoice?

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Big and small. Expected and unexpected. All members face financial hurdles, but they don’t all have access to the same financial resources. The ClearChoice Member Purchase Program was designed for that specific reason – it allows you to serve all your core members when they need help the most,… Read more »

Another chance to learn how to get your FREE mobile app

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Have you signed up for your FREE It’s Me 247 Mobile App yet? Available for both Apple and Android operating systems, this hybrid mobile app is ready for your credit union customization! Join Kristian Daniel from CU*Answers’ Internet Retailer Support Center as he details how to get started with… Read more »

We’ve got a Dashboard for that!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Learn how to dive deep into your data through a discussion of key CU*BASE dashboards with CU*Answers CEO Randy Karnes and other leadership staff in the cuasterisk.com network. This Week’s Topic: Loan Score Risk Analysis Friday, February 12th 3:00 – 3:30 PM ET Register View and register for additional Dashboard… Read more »

[The Pulse] Two NEW Important Documents from the CU*Answers Business Continuity Team

(1) CU*Answers Business Continuity Plan Now Available Now available for your review is the recently revised CU*Answers Business Continuity Plan. Our Business Continuity Plan provides a great reference to review for audits and examinations. Request Your FREE Copy Today Not only is it important to keep an updated copy of our plan, it’s  vital to… Read more »

Staying on Track With EMV: Co-Op Client Reminder

ATTENTION CREDIT UNIONS USING CO-OP FOR ATM/DEBIT CARD PROCESSING: Staying on Track with EMV: Co-Op Client Reminder Many of our credit unions who use Co-Op for ATM/Debit processing have not yet contacted our SettleMINT team to schedule their conversion to EMV.  As previously announced, Co-Op requires certification for all credit unions.  We have found that certification… Read more »

January’s AnswerBook Question That Rocks!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Mining the AnswerBook Knowledge Base can turn up some real gems! Check out last month’s question that ROCKS! Select the link below to read more about January’s featured AnswerBook question. Under what rare circumstances will Tiered Services member points exceed possible points? See the Answer Here! Ready to dig in? Get quick answers to… Read more »