CU*Answers

Register Today for the 2019 Leadership Conference

June 18, 19 & 20, 2019
Designed for CEOs and senior credit union leaders from all CU*BASE clients, the CU*Answers Leadership Conference provides a unique opportunity to get together with your peers and hear CU*Answers’ vision for our partnership during the coming year. We hope you will join us for what always proves to be a fun, energizing and inspiring time together!
Register Today!

Extended Hours

The Client Services and Education Team now supports extra hours for our credit unions, from 7:30 AM ET until midnight!

Owner’s View

Try it out, let us know what you think!
Log in, search, filter and make notes for your project managers.

Learn More

The Data Warehouse is Available

A brand-new feature for storing the data you always wished you had in CU*BASE!

Upload new information from any outside source (vendor reports, email platforms) for storage or analysis.

Collect the special data set called Phone Optics for deeper analysis studies.

And much more!

Learn More

Get Involved – We Want to Hear Your Voice

Discuss and vote on upcoming projects at CU*Answers. Log in to Owner’s Voice and let us hear your voice by voting on these topics!

Vote Now!

We Want Your Input on Teller Automation!

Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!

Custom Online Form Generator

Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More

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We Want Your Input on Teller Automation!

Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!

Owner’s View

Try it out, let us know what you think!
Log in, search, filter and make notes for your project managers.

Learn More

The Data Warehouse is Available

A brand-new feature for storing the data you always wished you had in CU*BASE!

Upload new information from any outside source (vendor reports, email platforms) for storage or analysis.

Collect the special data set called Phone Optics for deeper analysis studies.

And much more!

Learn More

Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard. Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes. Quickly review call volume per day,… Read more »

May 20, 2019

This Week in Xtend Webinars: Learn How to Recapture Your Members

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, May 22 2:00 PM – 2:30 PM ET Losing the Love: Recapturing Your Memberships Members don’t always… Read more »

May 20, 2019

Take a Look at the CU*Answers University Courses for June!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Wednesday, June 5 9:00 AM – 10:00 AM ET 5300 Tools: Call Report Techniques from Xtend SRS Register for web conference… Read more »

May 17, 2019

ANR/ACH Reports Now Available for Your Credit Union to Review

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS We have calculated transactions as far back as 2012 (or alternatively, your earliest month after converting to the CU*Answers network, if that date was after January of 2012). Two reports are now available to your credit union for review: LSTANR – a listing in account number order with totals… Read more »

May 17, 2019

Don’t Forget to Vote in the 2019 CU*Answers Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019! Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 17, 2019

Don’t Forget to Vote in the 2019 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 18). Click… Read more »

May 17, 2019

Join Us for a FREE Education Express Webinar!

Tuesday, May 28 3:00 PM – 3:30 PM ET This Month’s Focus Frost VisualGAP and CUNA Protection Advisor Integration Join Charlie Dean of Lender*VP as he explains how you can take advantage of a new offering which allows you to link directly to your vendor site from CU*BASE to quote coverage options. Using unique Miscellaneous… Read more »

May 16, 2019

Need a fresh approach to marketing?

Here’s an advertiser’s secret: It’s not about advertising anymore. It’s about educating. “Let’s look at a case study of an industry that is faced with some of the greatest hurdles when it comes to trust in the eyes of the consumer, where traditional marketing approaches no longer attract consumers to become customers: The Financial Services… Read more »

May 16, 2019

There’s Still Time to Register for the 2019 CU*Answers Leadership Conference

Register for the 2019 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »

May 16, 2019