November 10 – 12, 2020
Designed just for credit union CEOs, this year’s CEO Strategies event will allow you to interact with your peers on topics that are important to your organization, your business plan, and your career. And like everyone else during 2020, we’re shaking up the format and adapting to new ways of interacting and sharing as a network. We hope you will join us!
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.
When does a product or service become “saturated” in your membership? Is there a benchmark of product penetration to aim for? What are the current penetration rates on an existing or new product and service? Are there notable utilization and engagement patterns on specialty products like a Christmas Club, a Round-Up debit card program, or… Read more »
At CU*Answers, we take pride in our CUSO model. Our cooperative principles drive us as leaders with a vested interested in the success of our clients by maintaining higher levels of cooperation and trust. CU*Answers Management Services is a group of branded services whose leaders focus on addressing issues regarding users, strategy and development. These… Read more »
CU*BASE Custom Training Edition offers your team a safe environment to practice using CU*BASE tools, learn new skills and experiment with new features without any potential harm to your live member data. Because this data is a copy of your actual files, both the product configurations and member accounts will be familiar to your staff… Read more »
Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the fourth session of the 2020 Collections Roundtable Series – for whichever session you’d like, or both! Please note: the Collections Roundtable for this quarter will… Read more »
Mark your calendars for CEO Strategies Week 2020! We’re shaking this up this year, so get ready for something new! As described below, the events scheduled for Tuesday, November 10th and Thursday, November 12th will be hosted remotely as interactive online sessions. Then on Wednesday, November 11th, we’ll be hosting multiple small-group roundtables at DeVos… Read more »
Take a look back at some important topics from the first half of October 2020: Mark Your Calendars for CEO Strategies Week 2020! Have a Question for CU*Answers? Who Do You Call? September Owner’s View Monthly Recap October Owner’s Voice Voting is Live! Design Your Own Database Solutions with Unique Data Management! Did You Know?… Read more »
When does a product or service become “saturated” in your membership? Is there a benchmark of product penetration to aim for? What are the current penetration rates on an existing or new product and service? Are there notable utilization and engagement patterns on specialty products like a Christmas Club, a Round-Up debit card program, or… Read more »
Does your credit union need to add a new user ID to CU*BASE or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Click below to get started! Get Started
Put your members in control of their plastics! Adding transaction activity alerts to your CU*Answers mobile app will allow your members to activate push notifications on their ATM/debit and credit card. This FREE service will notify members each time their card is being used, such as approvals on purchases. Ready to activate this feature for… Read more »
If your board of directors would like a guide on the basics and terminology of cybersecurity, CU*Answers has produced a DVD that your credit can order, FREE of charge! Remember that the FFIEC and examining bodies are expecting “the need for engagement by the board of directors and senior management, including understanding the institution’s cybersecurity… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
November 10 – 12, 2020
Designed just for credit union CEOs, this year’s CEO Strategies event will allow you to interact with your peers on topics that are important to your organization, your business plan, and your career. And like everyone else during 2020, we’re shaking up the format and adapting to new ways of interacting and sharing as a network. We hope you will join us!
