NorthStar Credit Union took home the award for the best completed video at the 2017 Leadership Conference. Congratulations to Cristen Austgen and everyone at NorthStar for submitting the video! Watch the video!
Thank you to Amanda Kissner and everyone at Wakota Federal Credit Union for submitting the Best Video Idea for the 2017 Leadership Conference. The video titled “It’s a Cooperative Thing” followed the theme of Leadership 2017 and we were so happy to have Wakota’s contribution! Watch the video!
Congratulations to Dennis D. Degenhardt, CEO of Glacier Hills Credit Union on being awarded the 2017 Robert H. Mackay Leadership Award. Dennis truly walks the talk and proves that owners lead the way. Learn More
Enrolling in It’s Me 247 Bill Pay Need a quick way to show members how to enroll in online bill pay (Payveris)? Refer them to this video, which has been viewed 542 times! Find out why this video is so popular among members and check it out today! Play Video Want to customize this… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, July 19 2:00 PM – 3:00 PM ET RevelTV With their unique Channel Valet™ service, RevelTV’s experienced technical… Read more »
We have been notified of a new process for MasterCard called Step-up Authentication for Google (Android Pay), Apple Pay, and Samsung Pay. This process involves a series of messages that are used to communicate authentication codes between MasterCard and your vendor. MasterCard will pass a message to a member using their email or cell phone,… Read more »
Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the ARU/Online Banking Statistics Dashboard, you can view usage statistics to gauge member participation in CU*Talk Audio Response Banking, Member Text Banking, and Online and Mobile Web Banking. View the number of members using these services, average login/call activity, frequency of… Read more »
With the Membership Opening Process (MOP), your credit union can provide an outlet for potential members to open their membership online, all through one site. Learn how your credit union can launch not only one, but multiple MOP sites! MOP includes: Promotions/Branding Verification Account Creation Funding Online Banking Enrollment Join us on Tuesday, July 18… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation certificate offering that this credit union has exclusively for you, their cuasterisk.com network partner! Verve, a Credit Union View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity… Read more »
Did you miss out on one of our recent Dashboard Dive sessions? Don’t worry – you can still check out recordings of each of our recent sessions on our website! We currently have six Dashboard Dive sessions from June and early July readily available for viewing. View Recorded Dashboard Dives Want to earn a $25… Read more »
Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the CU*BASE Tiered Services program, you can compare scores from multiple months side-by-side, giving you an excellent way to track progress of your Tiered Services and how they are motivating members to participate. You can even ‘drill down’ to see more… Read more »
You’re Invited to Xtend’s 2017 Marketing and Sales Roundtable When: Monday, August 7th, from 1:00 PM – 4:30 PM ET Tuesday, August 8th, from 9:00 AM – 4:00 PM ET (with a break for lunch) Where: Xtend Headquarters 6000 28th Street SE, suite #100 Grand Rapids, MI 49546 Click here to RSVP Questions?… Read more »
On Friday, July 7th, Fiserv sent a notification to their clients informing them that security certificates for connection to Fiserv CheckFree Builder services in the Certification and Production regions will expire on July 22nd, 2017. CU*Answers does not use these certificates from Fiserv, so this expiration date does not apply to our network credit unions…. Read more »
Congratulations to Dennis D. Degenhardt, CEO of Glacier Hills Credit Union on being awarded the 2017 Robert H. Mackay Leadership Award. Dennis truly walks the talk and proves that owners lead the way. Learn More
Another great Leadership Conference is in the books and you have access to all the materials. Whether you attended or missed it, we’ve got you covered with presentations, photos, videos, collateral, and much more! Take a look!
Congratulations to Troy Clawson and everyone at Allegan CU for winning the 2017 Leadership Conference Best 30-second Spot Video. Watch the video!
