We’re Here When You Need Us – Meet Pete Meyers, CU*Answers Marketing Manager

We’re Here When You Need Us – Meet Pete Meyers, CU*Answers Marketing Manager

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Pete Meyers, Marketing Manager at CU*Answers.  The… Read more »

May 26, 2020

Arriving Tomorrow: a New eSign Experience for Your Members!

Arriving Tomorrow: a New eSign Experience for Your Members!

Don’t forget: Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, will be bringing a new eSign experience for your members!  Starting tomorrow, May 27th, the following enhancements will be available as part of eDOCSignature both online and via mobile: A cleaner, more intuitive interface. As before, members can still receive email notifications… Read more »

May 26, 2020

CU*Answers Presents: an Interactive Webinar on Response & Recommendations for NCUA Priorities

CU*Answers Presents: an Interactive Webinar on Response & Recommendations for NCUA Priorities

On January 7th, 2020 the NCUA issued its annual letter to credit unions listing its 2020 supervisory priorities as well as updates on regulations and agencies modernization programs.  CU*Answers business development leaders will be hosting informative webinar sessions where they will respond to the report and provide recommendations for review. Join Jim Vilker (VP of… Read more »

May 26, 2020

Proving Data Strategies: Researching Branch Traffic

Proving Data Strategies: Researching Branch Traffic

What is the busiest time of day, per branch?  What were my staffing levels at those times? How many people are coming to me for shared branching support?  How has the timing and volume of member visits changed during the COVID-19 response?  What portion of my membership is coming to a branch each month, historically… Read more »

May 22, 2020

A Note from Client Services: Your Credit Union’s Designated Statement Coordinator

A Note from Client Services: Your Credit Union’s Designated Statement Coordinator

ATTENTION ONLINE CREDIT UNIONS Our Client Services and Education Team has been working on a project to designate one employee at each of our network credit unions as the ‘Statement Coordinator’.  This Statement Coordinator will be the individual who we first engage with on any questions relating to your member statements.  At this point, we… Read more »

May 21, 2020

Rescheduled: Join Us to Learn All About New Member Verification with MOP!

Rescheduled: Join Us to Learn All About New Member Verification with MOP!

Join Jim Vilker, VP of Professional Services with AuditLink and Kristian Daniel, VP of MTG Sales & Business Development to learn about new member verification with MOP! Previously announced for Wednesday, May 27th, this session has been rescheduled for Thursday, June 11th.  Those interested in attending, please use the link below to sign up for… Read more »

May 21, 2020

CU*BASE GOLD 20.04 Coming Soon!

CU*BASE GOLD 20.04 Coming Soon!

ATTENTION SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for June 7, when you will receive CU*BASE GOLD Version 20.04: Release Documents 20.04 Release Summary 20.04 Tool Changes 20.04 Release Resource Companion Release Training General Release Training This training will provide an overview of all release enhancements. A recorded version of the… Read more »

May 21, 2020