Don’t Forget, the AB_20.02 Analytics Booth Release Arrives February 23!

Don’t Forget, the AB_20.02 Analytics Booth Release Arrives February 23!

New Executive Summary Trends and Alerts, and Updated Graphing Options UI!  The Asterisk Intelligence Team is excited to present the AB_20.02 Analytics Booth Release, arriving to online client Analytics Booth subscribers on Sunday, February 23!  This release features updates to Executive Summary Trends and Alerts, as well as an updated user interface for Graphing Options… Read more »

Feb 17, 2020

This Week in Xtend Webinars: Contact Center Services, Data Analytics and RevGen

This Week in Xtend Webinars: Contact Center Services, Data Analytics and RevGen

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.   Tuesday, February 18 2:00 PM – 2:30 PM ET Contact Center Services Webinar With the Xtend Contact Center,… Read more »

Feb 17, 2020

Action Required: We Need You to Perform a Connectivity Test Before March 8th!

Action Required: We Need You to Perform a Connectivity Test Before March 8th!

ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »

Feb 17, 2020

A Note From the Help Desk: Kaseya Remote Monitoring and Management System Server Upgrade

A Note From the Help Desk: Kaseya Remote Monitoring and Management System Server Upgrade

What Are We Doing? We are migrating the Kaseya Remote Monitoring and Management (RMM) System to new server hardware. Why Are We Doing This? The Remote Monitoring and Management System has become a key tool for oversight of client systems and networks.  To expand on existing capabilities, we’ve made a major investment in the infrastructure… Read more »

Feb 14, 2020

Learn All About CU*BASE Report Builder – Join Us on March 4th!

Learn All About CU*BASE Report Builder – Join Us on March 4th!

You can hardly go anywhere today without hearing about database management, warehousing, and mining.  What do these terms mean, and how do credit union employees participate in these new concepts?  CU*BASE Report Builder uses the IBM program called Query, a powerful, flexible tool for mining data from your CU*BASE member data. Join us on Wednesday March… Read more »

Feb 13, 2020