Time Zone Processing is the ‘24’. This means that we are continuing to make major changes in our processing approach to help you keep up with the speed of business today.
7 Day Processing or the ‘7’. This means that we will start processing on your behalf seven days a week instead of six.
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Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247
Mobile Web. Learn More
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
ATTENTION CREDIT UNIONS THAT USE SUBSTITUTE 1099s: From: Xtend To: You Take advantage of our FREE offer to notify your members that they will receive year-end tax information on their statements. To take advantage of this free offer, just click the button below and fill out our form by Wednesday, November 28th. We will then… Read more »
As we move into our second calendar year with MACO, we are asking our credit unions to decide if they would rather: Prepay for a set number of licenses for the 2019 calendar year True-up at the end of the 2019 calendar year For previous year statistics, please reach out to the IRSC and we… Read more »
ATTENTION NETWORK SERVICES COMPLETE CARE CLIENTS What Are We Doing? We will be upgrading from Latitude to our new CNS support portal at: Helpdesk.cuanswers.com. When Are We Doing This? We will be performing this upgrade on Monday, November 19th. Why Are We Doing It? After many years, we have outgrown our current system, and are… Read more »
Join the Asterisk Intelligence team as they demo and discuss the new and improved tool used for downloading or uploading data between CU*BASE and your PC or shared drive. Introduced with the 18.11 Release of CU*BASE, this all-in-one tool contains both upload and download functions, as well as several upgrades to settings and file compatibility…. Read more »
ATTENTION CREDIT UNIONS THAT RECEIVED THE ASSOCIATED EMAIL: You’ve been selected…and we need your help! As you may remember from the recent Leadership Conference and CEO Strategies events, CU*Answers has been working on some major initiatives related to 7-day business weeks and processing across multiple time zones. We’re now ready to begin implementing one of… Read more »
Don’t Forget to Register to Attend Our Webinar Series on Zipwhip 2-Way Texting! Register to attend our 2-Way Landline Texting, Powered by Zipwhip webinar series this afternoon, November 14th at 11:00 AM ET. Learn how the Zipwhip tool works and how 2-way texting can be put to use at your credit union! Member Service | Lending | Collections Register here!
SIGN UP BY DECEMBER 14, 2018 Get in front of your members With the Cooperative Campaign, you have the option to enroll ahead of time for the entire 2019 year or you can sign up monthly and pick and choose which months you would like to participate in. Each month, the CU*Answers Marketing team will… Read more »
Did you know that OpsEngine is going 24/7? The ‘24’ is all about keeping processing local to your credit union. No matter where you and your members live, transactions will be processed consistent to your local time zone. CU*Answers is working hard to live where you live! Learn more about 24/7 and what these changes… Read more »
CU*BASE Report Builder: Selecting a File Need a quick way to show your staff how to select a file when building a custom Query in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Last chance to save! Sign up today to save BIG on RevGen: bundled campaigns by Xtend. You will enjoy $100 off the set-up fee for RevGen 2019 when you sign on before the new year.* Get Started (866) 981-4983 | info@xtendcu.com | xtendcu.com *Only available to new to Xtend RevGen clients. Contract must be signed… Read more »
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247
Mobile Web. Learn More
Now accepting applications through December 17, 2018
The Developer’s Help Desk Boot Camp is a hands-on Do It Yourself experience. Unique when compared to other executive boot camps, the DHD boot camp represents a new style of collaboration between developers at credit unions and developers at our CUSO.
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
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