This Week in Xtend Webinars: 2-Way Landline Texting, Mortgage Servicing, and Contact Center Service

This Week in Xtend Webinars: 2-Way Landline Texting, Mortgage Servicing, and Contact Center Service

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting SRS Bookkeeping and SRS Call Report Services!  Check out our spotlight webinar on Tuesday,… Read more »

Sep 17, 2018

Jump into a Dashboard Dive: Portfolio Analysis – EFT Usage

Jump into a Dashboard Dive: Portfolio Analysis – EFT Usage

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the Portfolio Analysis – EFT Usage dashboard.  Learn how to use this dashboard for insights into your card portfolios by BIN.  Easily review your portfolio by card type, status, or recent transaction activity.  Trend card activity over time… Read more »

Sep 14, 2018

Nominate an Outstanding Teller from Your Credit Union for Teller Appreciation Week!

Nominate an Outstanding Teller from Your Credit Union for Teller Appreciation Week!

During the first week of October, Worldpay will be celebrating Teller Appreciation Week.  This is a time to pay tribute to tellers and frontline employees – these employees are the face of your credit union!  Worldpay is currently seeking nominations of employees who: Provide consistent and excellent service Takes into consideration the needs of the… Read more »

Sep 14, 2018

Don’t Snooze on the Client Access and LegaSuite Upgrades!

Don’t Snooze on the Client Access and LegaSuite Upgrades!

Don’t forget to complete the necessary upgrades to IBM iAccess and LegaSuite!  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations, and must be completed by November 11, 2018.  Don’t wait –… Read more »

Sep 13, 2018

It’s Almost Time for the September Tricks of the Trade Webinar!

It’s Almost Time for the September Tricks of the Trade Webinar!

The September Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the Asterisk Intelligence team and its members, the services that they offer, information about Analytics Booth, and more. Don’t have… Read more »

Sep 12, 2018

A Note From the Help Desk: Microsoft September Security Update Notice

A Note From the Help Desk: Microsoft September Security Update Notice

ATTENTION NETWORK SERVICES COMPLETE CARE CLIENTS Microsoft September Security Update Notice After reviewing the September Microsoft patches, Network Services has decided to delay the application of Microsoft update KB4457144 for Windows Server 2008 R2 and Windows 7 only, on our Complete Care customer’s systems.  Other operating system versions will still be updated according to our… Read more »

Sep 12, 2018

Coming October 17: Consolidation of CUSC and FSCC Shared Branching

Coming October 17: Consolidation of CUSC and FSCC Shared Branching

ATTENTION CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL: On Wednesday, October 17, CU*Answers will be working with CO-OP Shared Branching to consolidate the CUSC and FSCC Shared Branching Platforms.  This consolidation is scheduled to occur during non-business hours, in order to avoid downtime for members who wish to complete shared branching transactions. If you have… Read more »

Sep 12, 2018

Coming Next Week from Xtend…

Coming Next Week from Xtend…

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting SRS Bookkeeping and SRS Call Report Services!  Check out our spotlight webinar on Tuesday,… Read more »

Sep 11, 2018

Another Cooperative Investment Opportunity!

Another Cooperative Investment Opportunity!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation loan offering that this credit union has exclusively for you, their cuasterisk.com network partner! Notre Dame Federal Credit Union   View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative… Read more »

Sep 10, 2018