This Week in Xtend Webinars: RevelTV and Contact Center Service

This Week in Xtend Webinars: RevelTV and Contact Center Service

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, July 19 2:00 PM – 3:00 PM ET RevelTV With their unique Channel Valet™ service, RevelTV’s experienced technical… Read more »

Jul 17, 2017

A Note from the SettleMINT Team: MasterCard Authentication for Digital Wallets

A Note from the SettleMINT Team: MasterCard Authentication for Digital Wallets

We have been notified of a new process for MasterCard called Step-up Authentication for Google (Android Pay), Apple Pay, and Samsung Pay.  This process involves a series of messages that are used to communicate authentication codes between MasterCard and your vendor.  MasterCard will pass a message to a member using their email or cell phone,… Read more »

Jul 14, 2017

Jump into a Dashboard Dive: ARU/Online Banking Statistics

Jump into a Dashboard Dive: ARU/Online Banking Statistics

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the ARU/Online Banking Statistics Dashboard, you can view usage statistics to gauge member participation in CU*Talk Audio Response Banking, Member Text Banking, and Online and Mobile Web Banking.  View the number of members using these services, average login/call activity, frequency of… Read more »

Jul 14, 2017

Join Us to Learn All About MOP

Join Us to Learn All About MOP

With the Membership Opening Process (MOP), your credit union can provide an outlet for potential members to open their membership online, all through one site.  Learn how your credit union can launch not only one, but multiple MOP sites! MOP includes: Promotions/Branding Verification Account Creation Funding Online Banking Enrollment Join us on Tuesday, July 18… Read more »

Jul 13, 2017

Another Cooperative Investment Opportunity!

Another Cooperative Investment Opportunity!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation certificate offering that this credit union has exclusively for you, their cuasterisk.com network partner! Verve, a Credit Union   View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity… Read more »

Jul 12, 2017

It’s Almost Time for a Dashboard Dive: Tiered Services Monthly Comparison

It’s Almost Time for a Dashboard Dive: Tiered Services Monthly Comparison

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the CU*BASE Tiered Services program, you can compare scores from multiple months side-by-side, giving you an excellent way to track progress of your Tiered Services and how they are motivating members to participate.  You can even ‘drill down’ to see more… Read more »

Jul 12, 2017

A Note from the SettleMINT Team: Fiserv Security Certificates

A Note from the SettleMINT Team: Fiserv Security Certificates

On Friday, July 7th, Fiserv sent a notification to their clients informing them that security certificates for connection to Fiserv CheckFree Builder services in the Certification and Production regions will expire on July 22nd, 2017.  CU*Answers does not use these certificates from Fiserv, so this expiration date does not apply to our network credit unions…. Read more »

Jul 11, 2017