CU*Answers

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
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Take Advantage of Analytics Booth – 90 Days FREE for New Users!

We’re excited to offer a 90-day FREE trial of Analytics Booth for new users!
With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories! Customize alerts to be notified of key metrics and glean data from our 12 available dashboards. Free up valuable labor hours by taking advantage of automated customized daily alerts – no need to perform a manual check!

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Mobile 6 is Coming Soon!

Take a sneak peak of the next release of the It’s Me 247 Mobile App coming out next month! Take a Sneak Peak

Save the Date for the 2022 Leadership Conference

Designed for CEOs and senior credit union leaders from all CU*BASE clients, the CU*Answers Leadership Conference provides a unique opportunity to get together with your peers and hear… Save the Date

What’s cooking in the kitchen?

We’re always cooking up new ideas here in the CU*Answers Kitchen and we’d like to share some of our current recipes with you. These are some of the large topic projects that are currently in varying phases of development.

What’s cooking?

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Let Members Personalize Accounts

Did you know? Mobile 5.0 give members the option to personalize their accounts while also giving them access to a reinvigorated navigation, a new accounts dashboard, a new RDC process and much more! Find Out More

Professional Cybersecurity Resources

As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor and enhance the security of their systems and to protect member information. Discover More

Credit Union Start-Ups

CU*Answers has embarked on many missions through the years to prepare and serve start-up credit unions as they build a presence in their communities. Sound financial institutions have a solid base as their core processing system and secured data storage. Learn More

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Take Advantage of Analytics Booth – 90 Days FREE for New Users!

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What’s cooking in the kitchen?

What’s cooking?

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Meet AdvantageCIO: Cooperative Resources for Strengthening Your Cyber Resilience

Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding sensitive member data. The landscape of the financial services industry is constantly changing, and new threats are emerging that can lead to the potential disruption of business operations, harm to your credit union’s reputation, and financial risk. Join AdvantageCIO’s senior consultants as… Read more »

May 17, 2022

Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization

Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services? What types of transactions are causing these fees? What would happen… Read more »

May 17, 2022

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If you… Read more »

May 17, 2022

Tracking Interest for Written-Off Loans is Now Easier than Ever!

If you’ve been manually tracking interest on your written off loans on spreadsheets, now CU*BASE will do the work for you! Effective with the 22.05 release, daily interest is automatically being calculated for written off loans and stored in the loan write-off history. No more spreadsheets! If you’ve been tracking interest accrued since write-off manually,… Read more »

May 17, 2022

There’s Still Time to Register for the 2022 CU*Answers Leadership Conference!

Don’t miss out: register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing… Read more »

May 17, 2022

Two for Tuesday with CEO Geoff Johnson – 05/17/2022

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

May 13, 2022

Video of the Week: Special Loan Request Features

Special Loan Request Features Need a quick way to show your staff how they can use special features when creating a loan request? Refer them to this video, which has been viewed 1,111 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

May 16, 2022

Get to Know the Integrated Technologies Team – Meet Hugo Auzins

Let me introduce myself: my name is Hugo Auzins and I am an EFT Programmer/Analyst on the EFT Programming team. I’ve been part of the CU*Answers team for over twenty years. I started my career at CU*Answers as a programmer with Custom Forms and CORE Database Conversions. Around four years ago, I moved over to… Read more »

May 16, 2022

The 22.05 Imaging Solutions Release is Now Available

The Imaging Solutions 22.05 Release is available for all online CU*Spy Imaging Credit Unions as of Sunday, May 15th, 2022. Highlights of the 22.05 Imaging Solutions Release include: Color Photo IDs for Enhanced Online Clients New eDOCSignature Features Draw a Date Picker Draw a Memo Field Draw a Drop-down list Important Security Updates Take a… Read more »

May 16, 2022

In Case You Missed It – Early May 2022

Take a look back at some important topics from the first half of May 2022: Join us for the 2022 CU*Answers Leadership Conference Round out Leadership Week with a Golf Outing! April Owner’s View Monthly Recap Data Warehousing Opens Doors for Data Analysis Mobile 6 is Now Available! Meet the Analyst: Deriving Data Insights to… Read more »

May 13, 2022