Have you been to the CU*Answers Store lately? We are constantly adding new products and services that you can buy. With more than one thousand products to browse, our store is the premier destination to discover all the great products and services we have to offer! Visit store.cuanswers.com
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Viewing a Member’s Tax Information Need a quick way to show your staff how they can view a member’s tax file in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
New Executive Summary Trends and Alerts, and Updated Graphing Options UI! The Asterisk Intelligence Team is excited to present the AB_20.02 Analytics Booth Release, arriving to online client Analytics Booth subscribers on Sunday, February 23! This release features updates to Executive Summary Trends and Alerts, as well as an updated user interface for Graphing Options… Read more »
Here comes another Learning Café session! Join the Mobile Technologies Group to learn how your credit union can update to Mobile 4.0, our new annual version for your CU*Answers mobile app. Mobile 4.0 will be the first release to support full iPad and Android tablet support and optimization, as well as feature linking from homepage… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, February 18 2:00 PM – 2:30 PM ET Contact Center Services Webinar With the Xtend Contact Center,… Read more »
ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »
Sign up by February 19th, 2020 Let your members know that they can have quick and easy access to their accounts with your convenient mobile app! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking… Read more »
What Are We Doing? We are migrating the Kaseya Remote Monitoring and Management (RMM) System to new server hardware. Why Are We Doing This? The Remote Monitoring and Management System has become a key tool for oversight of client systems and networks. To expand on existing capabilities, we’ve made a major investment in the infrastructure… Read more »
ATTENTION NETWORK SERVICES COMPLETE CARE CLIENTS What Are We Doing? We will be migrating clients from Kaseya Cloud backups to Veeam backups. This will affect all current Kaseya Cloud Backup clients. Why Are We Doing This? We are making this change in order to standardize our backup technologies, which will improve backup experience and support…. Read more »
Take a look back at some important topics from the first half of February 2020: Sign Up for the March Cooperative Campaign! Did You Know? You Can Name Your Loan Officers for a Friendlier Online Lending Experience! January Owner’s View Monthly Recap February Owner’s Voice Voting is Live! The AB 20.02 Analytics Booth Release is… Read more »
You can hardly go anywhere today without hearing about database management, warehousing, and mining. What do these terms mean, and how do credit union employees participate in these new concepts? CU*BASE Report Builder uses the IBM program called Query, a powerful, flexible tool for mining data from your CU*BASE member data. Join us on Wednesday March… Read more »
Join us on Wednesday March 4th
You can hardly go anywhere today without hearing about database management, warehousing, and mining. What do these terms mean, and how do credit union employees participate in these new concepts? CU*BASE Report Builder uses the IBM program called Query, a powerful, flexible tool for mining data from your CU*BASE member data.
Join us on Wednesday March 4th to learn about CU*BASE Report Builder, presented via two separate webinars!
Sign up today!
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
