As a CUSO and cuasterisk.com network partner delivering products and services to 200+ credit unions nation-wide representing more than 2,000 concurrent system users supporting over 1.7 million members, CU*Answers is committed to being there when our customers and owners need us most. Learn More
Concerned about your website and web accessibility? Worried about the WCAG 2.1 guidelines and how your website conforms? CU*Answers Web Services is launching a new scanning, reporting and remediation service to monitor your website and guide your accessibility journey toward conformance. Discover More
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
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ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS On July 25 you will receive It’s Me 247 Online Banking 18.07. Release Documents Online Banking 18.07 Release Summary Online Banking 18.07: Login Messaging and Password Reset Online Banking Release It’s Me 247 Online Banking version 18.07 will be implemented on Wednesday, July 25. This release includes a new password… Read more »
The July Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the 18.07 Release of CU*BASE, the 18.07 Online Banking Release, and related features. Don’t have time to attend? Send one of… Read more »
Join Us for Compliance Training at Illinois Credit Union League! Join AuditLink’s Marsha Sapino and Jim Vilker for a day of training and networking with your compliance peers. Learn how to perform a BSA Risk Assessment, find out what have been the compliance ‘hot buttons’ during audits and exams, discuss the new Beneficial Ownership Rules,… Read more »
With each CU*BASE release, a small number of custom queries for each credit union could require updates in order work properly moving forward. If you work with custom queries, we recommend you spend a little time reviewing the Database Changes documentation for the release as now is the time to perform a check-up to identify… Read more »
Put your members in charge of their plastics! Add card controls to your existing mobile app to give your members the option to turn off their credit cards or ATM/debit cards. Take advantage of this FREE service and grant your members greater control over their card availability, while also limiting the opportunity for fraudulent or… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, July 24 2:00 PM – 2:30 PM ET Contact Center Service – Strengthen Relationships One Conversation at… Read more »
Asterisk Intelligence Release Review: Data Strategies Join the CU*Answers Asterisk Intelligence Team as they review database changes implemented with the most recent CU*BASE release. Hear our take on new dashboards released and learn about the value they can add to your organization. Review database changes, impacts to your Ad Hoc reporting, as well as must-see… Read more »
Is your credit union looking to capture secure data from your member via a custom online form? CU*Answers will work with your credit union to create custom online forms. These can be listed from your credit union website, mobile app, or a banner within It’s Me 247 desktop/It’s Me 247 mobile web. Custom online forms… Read more »
We will be posting any/all issues related to the 18.07 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out any emails regarding individual issues for this latest release. If you are encountering any issues with the 18.07 release, please refer to the… Read more »
Need to give members a quick overview on how they can enroll in eStatements through It’s Me 247 Online Banking? Refer them to this video, which has been viewed 299 times! Check out this video today! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown… Read more »
For 2018, CU*Answers Imaging Solutions in partnership with My Virtual Strongbox and eDOC Innovations are running three exciting contests. Winners will be announced the first week of October 2018, but you can follow along on this page. The top 5 credit unions in each contest will be updated every month. Learn More
CU*Answers Network Services announces a NEW and FASTER way to order hardware and services in our online store!
If you are looking to update your branch’s printers, scanners, signature capture devices, or other hardware, or if you are interested in any of our Managed Services, these are now available for quick and easy online ordering in our virtual storefront!
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
Complete our survey
