Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming January 21 – January 24!  Register for our most timely and relevant courses condensed into one week – each course is FREE to attend!   Tuesday, January 21 10:30 AM – 12:00 PM ET Member Services: Inquiry and Phone Operator Register for web conference Register for classroom session   3:00… Read more »

Jan 14, 2020

Hit the Ground Running in 2020 with Analytics Booth!

Hit the Ground Running in 2020 with Analytics Booth!

Elevate your operations in 2020 and impress your board with enhanced reporting and trending metrics powered by Analytics Booth! Enjoy hundreds of operational trend lines and organizational insights accessible anywhere you have an internet connection.  Stop waiting for the end of the month to review your performance – enjoy daily insights at 24 hour intervals,… Read more »

Jan 14, 2020

Make Your eStatements Stand Out with Accent Colors!

Make Your eStatements Stand Out with Accent Colors!

Looking for consistency in your marketing to members?  Wish your eStatements and eStatements logo utilized your chosen color scheme?  Imaging Solutions can help!  This new product will help build brand consistency for your credit union, while also giving members comfort and peace of mind with a direct visual reminder that these are official statements from… Read more »

Jan 9, 2020

Website and Mobile App Managers: Check Out These Recent Articles from CUSO Magazine!

Website and Mobile App Managers: Check Out These Recent Articles from CUSO Magazine!

Website and Mobile App Managers: have you visited CUSO Magazine lately?  Read up on industry strategies and recent developments by checking out these articles: Do the Benefits to Online Membership Opening Outweigh Your Concerns? by Kristian Daniel, VP of Mobile Technologies Group, Sales and Business Development Robles vs Domino’s: Who’s Really Winning the Fight on… Read more »

Jan 9, 2020

CU*BASE Strategic Release Management – Meet Jim Vilker

CU*BASE Strategic Release Management – Meet Jim Vilker

Jim Vilker, VP of Professional Services with AuditLink, can help empower your staff with CU*BASE Strategic Release Management service!  Jim can help equip your credit union executives with strategic approaches and meaningful ways to utilize new options associated with each major CU*BASE platform enhancement. CU*BASE Strategic Release Management will focus on: Integration of strategy, objectives,… Read more »

Jan 9, 2020

Show Them the Love!

Show Them the Love!

Show Your Members the Love with the It’s Me 247 Video Customization Service Instill trust. Improve relationships. Increase loyalty. We can customize an existing It’s Me 247 video or create a new video from scratch! Is video customization worth it? You be the judge: Video in an email leads to 200-300% increase in click-through rates…. Read more »

Jan 8, 2020

Tracker Purges Starting Spring 2020

Tracker Purges Starting Spring 2020

ATTENTION ONLINE CREDIT UNIONS As announced in the 19.05 CU*BASE release and the 19.12 CU*BASE release, beginning March 21, 2020 and continuing monthly for CU*Answers online credit unions, we will begin purging tracker conversations that are outside of the configured retention schedule. We recommend configuring your retention schedule now so that you are prepared when… Read more »

Jan 8, 2020

Did You Know? You Can Make ‘Currently Serving’ the Default for Your Tellers

Did You Know? You Can Make ‘Currently Serving’ the Default for Your Tellers

Did you know you can make ‘Currently Serving’ the default for your tellers? Set your workflow controls so that “Funds in/serving another member” is used automatically, and tellers don’t have to remember to select it.  Access Tool #1004 Workflow Controls: Teller Member Service to change your default Teller Process Code to “Funds in/serving another member.”… Read more »

Jan 8, 2020