Proving Data Strategies: Analyzing Plastics Portfolios

Proving Data Strategies: Analyzing Plastics Portfolios

Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union.  Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users.  Measure seasonal or situational impact to transaction volumes and consider options for… Read more »

Sep 9, 2020

Master the Member Experience

Master the Member Experience

Make every relationship count with Xtend’s New Member Onboarding program (NMO) – the most efficient and effective way to improve engagement, retention and share of wallet. NMO is a series of personalized emails to new members, using member data to target their specific needs.  We focus on targeted marketing during the first 90 days of… Read more »

Sep 9, 2020

Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this month we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »

Sep 8, 2020

ItsMe247: Support for Members Using Older Browsers will be Ending Soon

ItsMe247: Support for Members Using Older Browsers will be Ending Soon

ItsMe247.com Security Upgrades are coming Tuesday, September 22nd at 6:00 AM ET As part of ongoing maintenance of cybersecurity configurations in our network, we will be strengthening the browser encryption configurations required to access the ItsMe247.com and ItsMyBiz247.com family of sites. As part of these upgrades, we will be ending support for older browser encryption… Read more »

Sep 8, 2020

We’re Here When You Need Us – Meet Lorie Morse, AVP of Integrated Technologies

We’re Here When You Need Us – Meet Lorie Morse, AVP of Integrated Technologies

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Lorie Morse, AVP of Integrated Technologies.  Integrated… Read more »

Sep 8, 2020

Is This a Project for Developer’s Help Desk?

Is This a Project for Developer’s Help Desk?

CU*Answers empowers credit unions to strengthen the credit union movement by working together to enhance the tools we all utilize every day.  Enhancements to CU*BASE normally fall under two primary criteria: improvements to existing functionality and custom development projects.  Have you ever wondered what the differences are? Our credit unions have amazing ideas on how… Read more »

Sep 3, 2020