Home | CU*Answers

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Next Learning Café Session

Join Julie Gessner, VP of Inside Sales and Marketplace Development for this month’s Learning Café session! Julie will discuss how credit unions can participate with CU*Answers as your strategic partner, and you will leave knowing what resources are available to help you in tackling emerging challenges and opportunities. Register Today

The 2024 Education Catalog is Here!

Get your planners ready because there’s a wealth of training opportunities coming your way in 2024! Want a copy of the catalog? Click the button below and get ready to start training! View Catalog

The 2024 Cooperative Campaigns & Quarterly Contests Are Available NOW!

Fresh for 2024, our Cooperative Campaigns and Quarterly Contests are available NOW on the CU*Answers store! Click the button below to sign up today! Visit Store

Missed CEO Strategies 2023?

Missed CEO Strategies? Take a look at what your peers discussed in Grand Rapids, Michigan. Catch Up!

Previous Next

Let’s Recap

Take a look back at some important topics from the first half of November 2023.

See Topics

Upcoming 1Click Loan Workshop

If you would like to learn more about 1Click offers and the types of loans that could be a good fit for your credit union, we invite you to join us for a workshop session on December 7^th, hosted at the Innovation Center in Las Vegas, NV! By the end of the workshop, you’ll have the opportunity to walk away with a live offer! Click the button below for more details or to sign up today. More Details

Missed CEO Strategies 2023?

Missed CEO Strategies? Take a look at what your peers discussed in Grand Rapids, Michigan. Catch Up!

Join Us for a 1Click Loan Workshop!

Ready to expand your loan portfolio? Instead of offering yesterday’s member generated applications, you can offer pre-approved, guaranteed loan accounts to targeted members via It’s Me 247 desktop and mobile banking! No application, no credit pull, and no underwriting. Members are identified based on credit union defined criteria. Acceptance of the offer is member-driven and… Read more »

Nov 16, 2023

Join the Developer’s Help Desk for a Conversation on Integrations!

Join us for a conversation on Integrations! Integrations provide your credit union the ability to work in sync with CU*Answers products effectively – including CU*BASE, It’s Me 247 online banking, mobile apps and more – which in turn, provides you with the opportunity to elevate productivity and enhance data consistency. Keeping abreast of current projects,… Read more »

Nov 16, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Nov 16, 2023

In Case You Missed It – Early November 2023

Take a look back at some important topics from the first half of November 2023: The 2024 Education Catalog is Here! Take a Look at What’s in Store for the Year Ahead! Create and Maintain Your Own MOP Sites with MOP Manager October Owner’s View Monthly Recap Conversations On Education – CUSO Educator Training Session… Read more »

Nov 15, 2023

New Enhancements Available for CU Publisher Admins

Admins Get Enhancements! CU Publisher Admins can now create new CU Publisher users for their team. Admins can even create other admins too! To access this new feature, simply log into CU Publisher and look for the purple Add User icon. Enter your team member’s information, CU Publisher access, and Admin privilege, and a new email… Read more »

Nov 15, 2023

Collections Roundtable Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on November 8th. Use the link below to register! Wednesday, November 22 3:00 PM – 4:00 PM ET Join the Webinar Interested in joining… Read more »

Nov 15, 2023

Two for Tuesday with CEO Geoff Johnson – 11/14/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Nov 7, 2023

License Verification Tool is Now Available with MOP 3.0!

Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »

Nov 13, 2023

Video of the Week: Tips & Tricks for CU*BASE – Part 5: Restoring a Field Entry

Tips & Tricks for CU*BASE – Part 5: Restoring a Field Entry Need a quick way to show your staff how they can use the keyboard to restore a field entry in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Nov 13, 2023

Don’t Fall Behind – Complete Your IBM iAccess Upgrades Today!

It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »

Nov 13, 2023