Join Us to Learn about the Tracker Data Purge Starting March 1st

Join Us to Learn about the Tracker Data Purge Starting March 1st

ATTENTION ONLINE CREDIT UNIONS Don’t forget: automated tracker purges begin March 1, 2021!  In preparation for this, we will be hosting webinar sessions on Understanding the Tracker Data Purge: CU*BASE Configurations and Options to Keep the Data.  During these sessions, we will review what data is being purged/deleted, configurations and updates for the process, and… Read more »

Feb 18, 2021

How Do I Request Upload/Download Permissions for CU*BASE?

How Do I Request Upload/Download Permissions for CU*BASE?

Need to grant upload/download permissions in CU*BASE to one of your employees?  Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form.  You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »

Feb 17, 2021

Join Us to Learn about the Tracker Data Purge Starting March 1st

Join Us to Learn about the Tracker Data Purge Starting March 1st

ATTENTION ONLINE CREDIT UNIONS Don’t forget: automated tracker purges begin March 1, 2021!  In preparation for this, we will be hosting two webinar sessions, Understanding the Tracker Data Purge: CU*BASE Configurations and Options to Keep the Data.  During these sessions, we will review what data is being purged/deleted, configurations and updates for the process, and… Read more »

Feb 16, 2021

Two Weeks Remaining to Outline Your Tracker Retention and Archival Policies

Two Weeks Remaining to Outline Your Tracker Retention and Archival Policies

ATTENTION ONLINE CREDIT UNIONS Automated tracker purges have arrived (again)! Last year’s automated tracker purge routine was re-worked and rescheduled, and will now begin March 1, 2021. What is Happening? We will manually purge all tracker conversations that are outside of individual CU-configured retention periods throughout March, based on tracker volume. Then,  in April we… Read more »

Feb 12, 2021

Video Now Available: Preventing Fraud with Experian Precise ID

Video Now Available: Preventing Fraud with Experian Precise ID

On Thursday, January 21st, CU*Answers and Experian hosted a joint webinar on Experian Precise ID.  During this webinar, Kristian Daniel, VP of MTG Sales & Business Development, Jim Vilker, VP of Professional Services with AuditLink, and Chris Ryan, Lead Product Manager for Fraud and Identity at Experian, discussed how your credit union can get the… Read more »

Feb 12, 2021