Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
CU*Answers is celebrating its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting the Xtension Call Center team! Check out our spotlight webinar on the Call Center… Read more »
Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
Sales and Marketing Reps! It’s time to mark your calendar for our semi-annual Sales and Marketing Roundtable at Xtend! We know you’re very busy, which is why we’re letting you know about this event in advance. RSVP below & provide topics for discussion! RSVP The Xtend Team Important Dates: What: Xtend Sales & Marketing Roundtable… Read more »
Need to give members a quick overview on how to use our credit union mobile banking app? Refer them to this new video! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown reflect those you have configured in mobile app.) Check out our entire collection… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting the Xtension Call Center team! Look for our spotlight webinar on the Call Center… Read more »
Multiple Authentication Convenience Options (otherwise known as MACO), offers members the ability to authenticate into their membership from the mobile app 2.0. There are 4 login options available, including PIN, fingerprint, voice recognition, and facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of… Read more »
Sign up now for our March campaign! Sign up by February 19, 2018 Increase the number of likes and followers on your credit union’s Facebook page with this digital marketing campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different… Read more »
Text-Enable Your Existing Landlines & Toll-Free Phone Numbers Today! Call or Text! – Xtend is proud to offer texting between you and your members directly from your credit union landlines and toll-free numbers. We have partnered with Zipwhip to offer this leading edge communication tool to credit unions in the cuasterisk.com network! Member Service | Lending | Collections Take… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Frankenmuth Credit Union has updated the rates to their participation certificate offerings. Check out this offering that Frankenmuth Credit Union has exclusively for you, their cuasterisk.com network partner! View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network… Read more »
Join the Asterisk Intelligence Team for a Dashboard Dive! CU*BASE Tool #595, our Loan Portfolio Analysis, can be used to organize your portfolio by loan category, purpose code, or security code, in order to align with your preferred reporting method. Use this tool to view balances per category, active loan counts, and even insights into… Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September!
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Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.
