Online/Mobile Banking Reference Materials

This page includes reference materials related to our suite of online and mobile banking products, including It’s Me 247  Online Banking, Mobile App, and Text Banking, as well as BizLink 247 Business Banking. You’ll also find materials about ancillary products such as MoneyMap and more, in the alphabetic section at the bottom of this page.

It's Me 247 Online Banking     Biz Link247

Help Systems

Product Highlights

Demonstration

Online Banking: Access a practice account online.

  • The account numbers you can use are 1782 or 3910. For all accounts, use “123456” for the password and “test” as the answer for all security questions.

Online Banking: View how-to videos posted on for staff.

Reference Materials

Some of these reference items are also posted on the CU*BASE Reference Page.

 

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Letter Updated Title Publication Date
AA2A (Account-to-Account) Transfers User Guide05/25/2022
AA2A Features Overview Brochure05/25/2022
AAsterisk Intelligence: Data Warehouses03/29/2019
AAutomated Deposit Holds
Looking for "Electronic Deposit Holds"? This is the booklet you want!
11/29/2021
AAutomated Funds Transfer (AFT) & Check Funds Transfer (CFT)05/13/2022
AAvailable ACH Transaction Options with CU*Answers11/24/2021
BBizLink247 Business Online Banking Guide02/12/2021
BBizLink247 User Permissions Form02/12/2021
BBump Rate Certificates01/04/2022
BOnline Ballots10/29/2021
CCU*TALK and It's Me 247 New Client Setup Form07/23/2021
CCard Controls User Guide08/22/2018
CCheck Ordering07/26/2022
CCommunication with Members10/20/2021
CCredit Scores in Online Banking 11/08/2021
DAsterisk Intelligence: Data Warehouses03/29/2019
DAutomated Deposit Holds
Looking for "Electronic Deposit Holds"? This is the booklet you want!
11/29/2021
EE-Alerts10/20/2021
EGetting Started with E-Statements12/09/2021
EWrong Email Addresses - Automated Management of Wrong Email Addresses03/17/2017
FFlex Loans11/08/2021
ICU*TALK and It's Me 247 New Client Setup Form07/23/2021
IInstant Deposits11/19/2021
IIt's Me 247 Bill Pay (Fiserv Builder) Product Overview and User Guide01/04/2022
IIt's Me 247 Bill Pay (Payveris) Product Overview and User Guide08/24/2020
IIt's Me 247 Bill Pay (iPay) Product Overview and User Guide01/04/2022
IIt's Me 247 Bill Pay Feature Comparison09/17/2018
IIt's Me 247 Configuration Change Request Form10/04/2021
IIt's Me 247 Indemnification Agreement08/07/2017
IIt's Me 247 Introductory Brochure03/17/2017
IIt's Me 247 Investment Center User Guide11/19/2021
IIt's Me 247 P2P User Guide 12/27/2021
IIt's Me 247 Strategies for Controlling Member Access11/19/2021
MMACO: Multi-Authentication Convenience Options 08/06/2018
MMAP: Applying for a Membership Online08/10/2017
MMOP: Demystifying Compliance and Risk Management06/30/2021
MMOP: Opening a Membership Online06/30/2021
MMobile App Card Controls 11/22/2019
MMobile Text Banking03/02/2022
MMoney Map Flyer02/04/2022
MMyBiz Personal Business Banking03/28/2022
MView Web Services Mobile Web Banking Information
Refer to Web Services Announcement and Flyer (For Members)
O1Click Offers12/03/2021
OOpt In/Opt Out (Reg E) - Managing Your Offering11/08/2021
PPIB Rollout Strategies12/09/2021
PPIB: Configuration/User Guide12/29/2021
PPrivate Contacts11/19/2021
QQuicken/QuickBooks Downloads 02/22/2022
ROpt In/Opt Out (Reg E) - Managing Your Offering11/08/2021
RPosting Remote Deposit Capture (RDC) Checks to CU*BASE02/03/2020
RRemote Deposit Capture (RDC)06/27/2022
SMember Elected Loan Skip-a-Payment12/21/2021
SMember Selected Printed Statement Styles11/24/2021
SSee/Jump Controls11/19/2021
SSelling Products Online03/17/2017
SSplash Page Manager
For our Self Processing Credit Union Partners
11/30/2021
TMobile Text Banking03/02/2022
Updated
July 6, 2022

CU*BASE Release 22.10 is Arriving Soon!

CU*BASE Release 22.10 is Arriving Soon!

CU*BASE Release 22.10 Online and Site Four Release Date is October 9 Self-Processor Release Date is October 16 Documents 22.10 Release Summary 22.10 New and Updated Tool Summary 22.10 Database Changes Summary  Training Attend a Release Review Webinar Wednesday, October 5 @ 3:00 PM – 4:30 PM ET Click here to register! Beta Reports If… Read more »

Sep 20, 2022

Join Us for CU*BASE 22.10 Release Training!

Join Us for CU*BASE 22.10 Release Training!

CU*BASE 22.10 is coming soon – join one of our upcoming release training sessions! The 22.10 release of CU*BASE will be arriving on October 9th for Online and Site-Four clients, and on October 16th for Self-Processing credit unions.  CU*Answers will be hosting two separate training sessions for the upcoming release on the following dates: Thursday,… Read more »

Sep 15, 2022

August Owner’s View Monthly Recap

August Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2022 edition of the Owner’s View Monthly Recap! August 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Sep 2, 2022

July Owner’s View Monthly Recap

July Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2022 edition of the Owner’s View Monthly Recap! July 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Aug 4, 2022

FuzeDigital Sunsetting Support for Internet Explorer 11

FuzeDigital Sunsetting Support for Internet Explorer 11

As of June 15, 2022, Microsoft has retired Internet Explorer 11 (IE11) and is no longer supporting the browser. FuzeDigital will also be discontinuing support of Internet Explorer 11.  If you are currently using Internet Explorer 11 to access AnswerBook, please note that AnswerBook is not browser dependent and can be accessed by all modern… Read more »

Jul 20, 2022

June Owner’s View Monthly Recap

June Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2022 edition of the Owner’s View Monthly Recap! June 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Jul 7, 2022