Online/Mobile Banking Reference Materials

This page includes reference materials related to our suite of online and mobile banking products, including It’s Me 247 Online Banking, Mobile App, and Text Banking, as well as BizLink 247 Business Banking. You’ll also find materials about ancillary products such as MoneyMap and more, in the alphabetic section at the bottom of this page.

Help Systems

Product Highlights

Demonstration

Online Banking: Access a practice account online.

The account numbers you can use are 1782 or 3910. For all accounts, use “123456” for the password and “test” as the answer for all security questions.

Online Banking: View how-to videos posted on for staff.

Reference Materials

Some of these reference items are also posted on the CU*BASE Reference Page.

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Letter	Title	Publication Date
A	A2A (Account-to-Account) Transfers User Guide	05/05/2023
A	A2A Features Overview Brochure	05/23/2022
A	Asterisk Intelligence: Data Warehouses	03/29/2019
A	Automated Deposit Holds Looking for "Electronic Deposit Holds"? This is the booklet you want!	08/10/2023
A	Automated Funds Transfer (AFT) & Check Funds Transfer (CFT)	05/13/2022
A	Available ACH Transaction Options with CU*Answers	01/17/2023
B	Biz Watch for ACH	12/12/2022
B	BizLink247 Business Online Banking Guide	05/05/2023
B	BizLink247 User Permissions Form	11/15/2022
B	Bump Rate Certificates	01/04/2022
B	Online Ballots	10/29/2021
C	CU*Forms	08/07/2023
C	CU*TALK and It's Me 247 New Client Setup Form	07/23/2021
C	Card Controls User Guide	08/22/2018
C	Check Ordering	11/29/2022
C	Communication with Members	01/17/2023
C	Credit Scores in Online Banking	11/28/2022
D	Asterisk Intelligence: Data Warehouses	03/29/2019
D	Automated Deposit Holds Looking for "Electronic Deposit Holds"? This is the booklet you want!	08/10/2023
E	E-Alerts	12/21/2022
E	Getting Started with E-Statements	01/17/2023
E	Wrong Email Addresses - Automated Management of Wrong Email Addresses	03/17/2017
F	Flex Loans	12/02/2021
I	CU*TALK and It's Me 247 New Client Setup Form	07/23/2021
I	Instant Deposits	11/19/2021
I	It's Me 247 Bill Pay (Fiserv Builder) Product Overview and User Guide	01/04/2022
I	It's Me 247 Bill Pay (Payveris) Product Overview and User Guide	05/05/2023
I	It's Me 247 Bill Pay (iPay) Product Overview and User Guide	01/04/2022
I	It's Me 247 Bill Pay Feature Comparison	09/17/2018
I	It's Me 247 Configuration Change Request Form	10/04/2021
I	It's Me 247 Indemnification Agreement	08/07/2017
I	It's Me 247 Investment Center User Guide	11/19/2021
I	It's Me 247 P2P User Guide	05/05/2023
I	It's Me 247 Strategies for Controlling Member Access	05/05/2023
M	MACO: Multi-Authentication Convenience Options	08/06/2018
M	MAP: Applying for a Membership Online	03/02/2023
M	MOP: Demystifying Compliance and Risk Management	06/30/2021
M	MOP: Opening a Membership Online	03/06/2023
M	Mobile App Card Controls	11/22/2019
M	Mobile Text Banking	09/29/2022
M	Money Map Flyer	02/04/2022
M	View Web Services Mobile Web Banking Information Refer to Web Services Announcement and Flyer (For Members)
O	1Click Offers	06/12/2023
O	Opt In/Opt Out (Reg E) - Managing Your Offering	11/08/2021
P	PIB Rollout Strategies	12/09/2021
P	PIB: Configuration/User Guide	12/29/2021
P	Participation Lending Brochure	04/25/2023
P	Private Contacts	11/19/2021
Q	Quicken/QuickBooks Downloads	02/22/2022
R	Opt In/Opt Out (Reg E) - Managing Your Offering	11/08/2021
R	Posting Remote Deposits (RDC) to CU*BASE	07/24/2023
R	Remote Deposit Capture (RDC)	07/24/2023
S	Member Elected Loan Skip-a-Payment	12/21/2022
S	Member Selected Printed Statement Styles	11/24/2021
S	See/Jump Controls	01/17/2023
S	Selling Products Online	05/05/2023
S	Splash Page Manager For our Self Processing Credit Union Partners	11/30/2021
T	Mobile Text Banking	09/29/2022

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Documentation: Online/Mobile Banking Reference Materials

CU*BASE