CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.
CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
CU*Answers with its Relationship with Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business Through our relationship with Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with Virtual StrongBox with branding, profit sharing,… Read more »
Virtual StrongBox is a FREE* Online Banking feature that allows you to easily send receipts and loan forms directly to members. An upgrade to Virtual StrongBox Premium presents even more options, such as allowing members to store critical personal documents including wills, trusts, and medical documents. Join us on Tuesday, October 29 from 3:30 PM… Read more »
As a reminder, the 19.10 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on October 20. We will be posting any/all issues related to the 19.10 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out… Read more »
It’s Time to Start Your 2019 Year-End Tasks The 2019 Year-End Processing Guides are now available online! See the links below to review the guides and meet the deadlines. Printed copies of the year-end guides will be delivered to your credit union in the coming weeks. 2019 Year-End Processing for Online Credit Unions 2019 Year-End… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the September 2019 edition of the CU*BASE Monthly Monitor Recap! September 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of October, we will be hosting a series of Sales and Marketing-focused webinars. Take a look at these upcoming courses! Monday, October 7 9:30 AM – 11:00 AM ET Report… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Wednesday, October 2 9:30 AM – 10:00 AM ET Email Overload – How to Manage It Register for web conference Register… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 19.10: Online credit unions: October 20 Site-Four partners: October 20 Self-processing credit unions: November 10 Release Documents 19.10 Release Summary 19.10 Database Changes 19.10 Tool Changes Note for self-processing credit… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q319 Call Report any time after October 1, but be… Read more »
Effective 10/1/19, the monthly fee for Analytics Booth will increase to $100.00. This price increase, which was previously announced at the 2019 Leadership Conference, will support the growing infrastructure of the Analytics Booth applications. Analytics Booth is an analytical toolkit that provides the following services to credit unions: Analytics Booth Trends Analytics Booth Alerts Analytics… Read more »
It’s Me 247 Online and Mobile Banking Rollover: Report Now Available Now available for your review is a summary report of the August 13-14, 2019 It’s Me 247 Online Banking rollover event. This significant exercise was the first live production rollover performed for the online and mobile banking environments involving more than 300,000 members… Read more »