Products

Updated
April 7, 2016

Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Member Self-Service

We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.

Imaging Solutions

The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.

We are a Cooperative, Just like You

CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

My CU Today

Keep Your Finger to the Pulse My CU Today enables you to understand your credit union better than ever before. You’ll never have to say you don’t know the latest information happening right now. Your credit union’s vitals are at your fingertips. My CU Today is currently tracking 68 data points across Balance, Member and Transaction… Read more »

My Virtual StrongBox

CU*Answers with its Relationship with My Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business Through our relationship with My Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with My Virtual StrongBox with… Read more »

CU*Answers Management Services

Designed for the community of auditors and compliance officers on the CU*BASE system, Audit Link Advisor’s focus will be on disseminating information garnered through day to day discussions between our team and yours. Audit Link will assist clients in satisfying requirements imposed on them by current Regulations and resolving issues prior to examination by regulators… Read more »

Save Time for Members, Close Loans Faster with eSignatures!

Save Time for Members, Close Loans Faster with eSignatures!

With eSignatures from CU*Answers Imaging Solutions, your members can enjoy the convenience of signing documents anywhere through their smartphones and mobile devices.  Signed documents will be archived in the CU*Spy vault, just like when you capture signatures in your branches. This service is available for free to all CU*Spy online vault users, with just a… Read more »

Apr 27, 2017

Don’t Forget – Changes Coming to Online Banking Security

Don’t Forget – Changes Coming to Online Banking Security

Enhancements to Online Banking Security Coming Tuesday, April 11th As part of CU*Answers’ ongoing commitment to strong security for online banking, CU*Answers will be making changes to the encryption used to protect member sessions. On 4/11 we will be disabling weaker forms of SSL encryption, including “3DES.” This will prevent member web browsers from using… Read more »

Apr 10, 2017

Announcing Beta-Test Sites for the 17.05 Release!

Announcing Beta-Test Sites for the 17.05 Release!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: See who’s joined the Beta Pool! Among the credit unions that applied to be part of the beta test for CU*BASE GOLD 17.05 coming in May, the following 3 credit unions were selected: Michigan Legacy Credit Union Frankenmuth Credit Union Diversified Members Credit Union A last-minute adjustment allowed us to open up… Read more »

Apr 7, 2017

March CU*BASE Monthly Monitor Recap

March CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the March 2017 edition of the CU*BASE Monthly Monitor Recap! March 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Apr 3, 2017

Cancelled: Join us for a My CU Today Plus Conference – View/Analyze CU Budget

Cancelled: Join us for a My CU Today Plus Conference – View/Analyze CU Budget

Today’s credit union executives demand flexibility, security and peace of mind over what is happening at their credit unions. My CU Today Plus helps your credit union to mine, track, analyze, and report information anytime and anywhere.  We are offering a web conference series to help you explore the ways in which you can utilize… Read more »

Apr 3, 2017

Join the Beta Pool and Earn a CollabRebate!

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 17.05 Release! Learn more about enhancements coming with the 17.05 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. Because of the… Read more »

Mar 29, 2017

Join us for a My CU Today Plus Conference – Tiered Services Monthly Comparison

Join us for a My CU Today Plus Conference – Tiered Services Monthly Comparison

Today’s credit union executives demand flexibility, security and peace of mind over what is happening at their credit unions. My CU Today Plus helps your credit union to mine, track, analyze, and report information anytime and anywhere.  We are offering a web conference series to help you explore the ways in which you can utilize… Read more »

Mar 27, 2017

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: March 12 – 13 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed March 12 – 13. You may recall that this rollover period was shortened due to an issue that surfaced for a select group of credit union branch locations, preventing them… Read more »

Mar 24, 2017

Join the Beta Pool and Earn a CollabRebate!

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 17.05 Release! Learn more about enhancements coming with the 17.05 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. Because of the… Read more »

Mar 21, 2017