CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.
We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.
The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.
CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
CU*Answers with its Relationship with Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business Through our relationship with Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with Virtual StrongBox with branding, profit sharing,… Read more »
As a reminder, the 18.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 9. For a refresher on the details of this release, please refer the announcement posted earlier this week. We will be posting any/all issues related to the 18.12 Release of CU*BASE on the… Read more »
December Deadlines Don’t forget to complete your December year-end tasks! Review the Year-End Processing Guide For Online Credit Unions For Self-Processing Credit Unions Don’t forget – credit unions offering 1042-S tax forms for their members must complete additional tasks before December 31. Review the Producing 1042-S Tax Forms guide for more information.
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the November 2018 edition of the CU*BASE Monthly Monitor Recap! November 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: 2018 Statement Printing Recovery Test Results Available At CU*Answers, we take our Business Continuity Program very seriously. We work extremely hard to design and develop the tools you need to best serve your members and succeed in the marketplace. And we work even harder to make sure that those… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Monday, December 3 9:00 AM – 9:30 AM ET An Overview of Records and Information Management Register for web conference Register for… Read more »
Members have the ability to access their tax forms online via It’s Me 247, just like they do with regular member statements. The CU*Answers Imaging Solutions team can put your member forms online, as well as make them available to staff in CU*BASE. This service is available to anyone utilizing CU*Spy for hosting their member… Read more »
As a reminder, the 18.11 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend. Remember, to use this release, you must first have completed the IBM iAccess and LegaSuite upgrades. As noted in the 18.11 Release Summary, while the new data transfer tool is a great upgrade, the existing… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the October 2018 edition of the CU*BASE Monthly Monitor Recap! October 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS You’re probably tired of hearing about this project by now, but it’s so critical that we wanted to double-check: Did you run BOTH of the upgrades? You should have completed two upgrade tasks, one for iAccess and a separate one for the LegaSuite upgrade. If you’re not sure,… Read more »
Online credit unions and Site-Four partners, mark your calendars for November 11, when you will receive CU*BASE GOLD Version 18.11 (Self-Processing credit unions, stay tuned for further information!) Release Documents 18.11 Release Summary 18.11 Tool Changes Reminder: LegaSuite and Client Access As we’ve been announcing, it is imperative that you complete the LegaSuite and Client… Read more »