Products

Updated
April 7, 2016

Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Member Self-Service

We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.

Imaging Solutions

The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.

We are a Cooperative, Just like You

CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

My CU Today

Keep Your Finger to the Pulse My CU Today enables you to understand your credit union better than ever before. You’ll never have to say you don’t know the latest information happening right now. Your credit union’s vitals are at your fingertips. My CU Today is currently tracking 68 data points across Balance, Member and Transaction… Read more »

My Virtual StrongBox

CU*Answers with its Relationship with My Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business Through our relationship with My Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with My Virtual StrongBox with… Read more »

CU*Answers Management Services

Designed for the community of auditors and compliance officers on the CU*BASE system, Audit Link Advisor’s focus will be on disseminating information garnered through day to day discussions between our team and yours. Audit Link will assist clients in satisfying requirements imposed on them by current Regulations and resolving issues prior to examination by regulators… Read more »

Introducing Analytics Booth, from the Asterisk Intelligence Team!

Introducing Analytics Booth, from the Asterisk Intelligence Team!

The Asterisk Intelligence Team at CU*Answers is proud to introduce Analytics Booth, formerly known as My CU Today! Analytics Booth allows you to understand your credit union better than ever before, with the ability to track data points across balances, transactions, and member activity.  These include: How many members sign up each day Average checking… Read more »

Jul 18, 2017

June CU*BASE Monthly Monitor Recap

June CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2017 edition of the CU*BASE Monthly Monitor Recap! June 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying… Read more »

Jul 5, 2017

Don’t Forget: Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Don’t Forget: Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Do you have credit card forms mapped in CU*BASE? This is a reminder that the Military Lending Act (MLA) compliance effective date for credit card accounts is October 3rd, 2017.  Please be sure to check with your forms vendor to verify your credit card forms are in compliance. Contact Lender*VP Forms You can also reach… Read more »

Jul 5, 2017

Incident Response Planning – presented by the CU*Answers Business Continuity Team

Incident Response Planning – presented by the CU*Answers Business Continuity Team

Join Jim Lawrence, CBCP, Business Continuity Manager at CU*Answers, as he discusses the stages of a live incident response and the elements of an effective incident response program.  New for 2017, this 30-minute webinar will help you to understand what an actual response looks like, and prepare you to design and test a response plan,… Read more »

Jun 28, 2017

Don’t Forget: Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Don’t Forget: Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Do you have credit card forms mapped in CU*BASE? This is a reminder that the Military Lending Act (MLA) compliance effective date for credit card accounts is October 3rd, 2017.  Please be sure to check with your forms vendor to verify your credit card forms are in compliance. Contact Lender*VP Forms You can also reach… Read more »

Jun 27, 2017

Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Do you have credit card forms mapped in CU*BASE? This is a reminder that the Military Lending Act (MLA) compliance effective date for credit card accounts is October 3rd, 2017.  Please be sure to check with your forms vendor to verify your credit card forms are in compliance. Contact Lender*VP Forms You can also reach… Read more »

Jun 20, 2017

ProDOC Upgrade coming on 6/20

ProDOC Upgrade coming on 6/20

On the morning of 6/20/17, ProDOC 7.3.5.19 will be released to CU*Spy Images clients utilizing eDOCSignature for eSigning.  This update addresses the previously discovered problem of eSign documents failing to complete. When your staff launches ProDOC, they will be prompted to upgrade.  Clicking ‘Yes’ will start the upgrade, then restart ProDOC when it’s complete.  If… Read more »

Jun 19, 2017

Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

Do you have credit card forms mapped in CU*BASE? This is a reminder that the Military Lending Act (MLA) compliance effective date for credit card accounts is October 3rd, 2017.  Please be sure to check with your forms vendor to verify your credit card forms are in compliance. Contact Lender*VP Forms You can also reach… Read more »

Jun 13, 2017

May CU*BASE Monthly Monitor Recap

May CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2017 edition of the CU*BASE Monthly Monitor Recap! May 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Jun 5, 2017