CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.
We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.
The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.
CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
Keep Your Finger to the Pulse Analytics Booth enables you to understand your credit union better than ever before. You’ll never have to say you don’t know the latest information happening right now. Your credit union’s vitals are at your fingertips. Analytics Booth is currently tracking 70+ data points across Balance, Member and Transaction data categories…. Read more »
CU*Answers with its Relationship with My Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business Through our relationship with My Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with My Virtual StrongBox with… Read more »
Designed for the community of auditors and compliance officers on the CU*BASE system, Audit Link Advisor’s focus will be on disseminating information garnered through day to day discussions between our team and yours. Audit Link will assist clients in satisfying requirements imposed on them by current Regulations and resolving issues prior to examination by regulators… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Tuesday, October 3 2:00 PM – 3:00 PM ET, web conference Lending from Request to Disbursement: Understanding the Application Process … Read more »
ATTENTION IMAGING SOLUTIONS RELEASE MANAGEMENT SUBSCRIBERS Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! We’d like to extend a special welcome to all of our new subscribers! Thursday, October 19 2:00 PM – 3:30 PM Sign In This month’s roundtable session will be offered as a webinar only. Agenda for… Read more »
The next CU*Answers (HA) High Availability Rollover is scheduled for September 17-20. During this rollover event, there will be an interruption lasting approximately 30-60 minutes for CU*BASE core-processing applications, including CU*Talk audio response and It’s Me 247 online banking (a splash page will be presented). As a proactive step, we are recommending that you test connectivity… Read more »
Previously offered as an in-person classroom event, we will now also be offering this upcoming course as a free webinar! Join us as we discuss key CU*BASE tools that are designed to deal with regulation issues. Regulation D, Regulation E, and dormancy issues will be closely reviewed, along with personal-identity verification and other topics brought… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2017 edition of the CU*BASE Monthly Monitor Recap! August 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
High Availability Rollover Scheduled Sunday, September 17 – Wednesday September 20 During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10 PM ET on Sunday, September 17. We will continue providing live production of CU*BASE… Read more »
Among the 14 credit unions that applied to be part of the beta test for CU*BASE GOLD 17.10 coming in October, the following 4 credit unions were selected: Allegan Community FCU Kellogg Community Credit Union First Financial Credit Union Rogue River Community Credit Union Thanks to everyone who expressed interest in joining this beta test,… Read more »
CU*Answers anticipated Phase Two and addressed processing same-day debits at the same time that we set up for same-day credits (which was our goal for Phase One of implementing Same Day ACH). As long as your evening posting configuration is set to post both debits and credits, you are already compliant for Phase Two. As… Read more »
Members have the ability to access their tax forms online via It’s Me 247, just like they do with regular member statements. The CU*Answers Imaging Solutions team can put your member forms online, as well as make them available to staff in CU*BASE. This service is available to anyone utilizing CU*Spy for hosting their member… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Thursday, September 7 1:00 PM – 2:30 PM ET, web conference Member Payroll and ACH Products Friday, September 8 10:00… Read more »