[The Pulse] 2018 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2018 Business Continuity Plan (mid-year revision) Now Available

CU*Answers Business Continuity Plan: 2018 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jul 27, 2018

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: May 20 – 23 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed May 20 – 23.  In the report, you will find details about the exercise and hardware upgrades, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »

Jun 28, 2018

[The Pulse] Reminder: HA Rollover Scheduled for May 20-23

[The Pulse] Reminder: HA Rollover Scheduled for May 20-23

High Availability Rollover Scheduled Sunday, May 20 – Wednesday, May 23   Originally scheduled for March 25-28, the next CU*Answers Rollover event has been rescheduled for May 20-23.  During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will… Read more »

May 15, 2018

[The Pulse] HA Rollover Scheduled for May 20-23

[The Pulse] HA Rollover Scheduled for May 20-23

High Availability Rollover Scheduled Sunday, May 20 – Wednesday, May 23   Originally scheduled for March 25-28, the next CU*Answers Rollover event has been rescheduled for May 20-23.  During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will… Read more »

May 2, 2018

[The Pulse] Reminder: HA Rollover Scheduled for March 25-28

[The Pulse] Reminder: HA Rollover Scheduled for March 25-28

High Availability Rollover Scheduled Sunday, March 25 – Wednesday, March 28   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, March 25. We will continue providing live production of… Read more »

Mar 15, 2018

[The Pulse] HA Rollover Scheduled for March 25-28

[The Pulse] HA Rollover Scheduled for March 25-28

High Availability Rollover Scheduled Sunday, March 25 – Wednesday, March 28   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, March 25. We will continue providing live production of… Read more »

Mar 7, 2018

[The Pulse] 2018 Business Continuity Plan Now Available

[The Pulse] 2018 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2018 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jan 29, 2018

[The Pulse] Item Processing Disaster Recovery Test Report Now Available

[The Pulse] Item Processing Disaster Recovery Test Report Now Available

Item Processing Disaster Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. This past September, teams at CU*Answers completed the annual test by restoring the CheckLogic environment and performing daily check processing operations from systems at our secondary data center. This exercise… Read more »

Nov 7, 2017

It’s moving day: the Muskegon data center is coming back to GR this weekend!

It’s moving day: the Muskegon data center is coming back to GR this weekend!

Data Center Migration Project Saturday, November 11, 2017   On Saturday, November 11th, starting at 9:00 AM ET, teams from CU*Answers will engage in a data center migration project by powering down and moving servers at our Muskegon data center to the Grand Rapids data center located within the corporate office facilities.  The servers involved… Read more »

Nov 6, 2017

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: September 17 – 20 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed September 17 – 20.  In the report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process. HA Rollover Results… Read more »

Oct 27, 2017