Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 29, 2023

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 29, 2023

The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 22, 2023

[The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them.  Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2023 CU*Answers Business… Read more »

Aug 2, 2023

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: May 14 – 21 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed May 14th to 21st for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Jun 12, 2023

Reminder: HA Rollback This Weekend

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability Rollback event that will be occurring this weekend.  The Rollback process will begin Sunday, May 21st at 2:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »

May 19, 2023

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The Rollover event is scheduled to begin at 2:00 AM ET on Sunday, May 14th.  Once completed, CU*BASE core-processing will be provided from systems at the HA data center for… Read more »

May 10, 2023

Don’t Forget: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Don’t Forget: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »

May 2, 2023

Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »

Apr 26, 2023