Client News provides the information you need to stay current with what’s happening.
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Elevate Online Banking with Layout 2!
Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »
Join Us for CU Publisher Community Hour
Looking for a place to ask questions, share feedback, or learn more about CU Publisher? Join us for CU Publisher Community Hour! This new monthly drop-in Zoom session is designed to bring together credit unions and the IRSC team for open discussion, Q&A, best practices and shared learning opportunities. Click the button below to register… Read more »
It’s Time to Sign Up for 2026 Year-End Training!
We’re gearing up for year-end and that means it’s time to mark your calendars for Year-End Training! We have several sessions scheduled throughout November, and we encourage you to sign up soon! Our teams are here to help make your year-end processes as smooth as possible – click the button below to sign up for… Read more »
A Note for Freddie Mac Clients: Generating Daily Investor Reporting Files in CBX
Attention credit unions who service Freddie Mac loans Per Freddie Mac, servicers are being encouraged to implement daily investor reporting as soon as you are operationally ready to do so. Please review this notice for additional details. Great news: CBX already grants you the ability to generate daily reporting files for Freddie Mac. Going forward,… Read more »
Lender*VP Presents an Overview and Discussion on 1Click Limit Increases
Now available as part of the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in… Read more »
Two for Tuesday with CEO Geoff Johnson – 11/03/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
October Owner’s View Monthly Recap
Check out recent programming changes in the October 2026 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CBX Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CBX Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Join Lender*VP for a Refresher on Contract Variable Rates in CBX
Attention credit unions with HELOCs or ARM Loans using Contract Variable Rates Need a refresher on the Contract Variable Rate process in CBX? The Lender*VP team invites you for a training session – we’ll take a look at topics including: How to update your rates Confirm that rates are accurate Maintain contract screens Discuss printing… Read more »
An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements
A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless and secure via CU*Chat! Plus, any documents or images the borrower sends will… Read more »
Join Us for a Dive into Administrator Features Available in TLC
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now
Take a Look at the CU*Answers University Courses for November!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Use the button below to check them out now. Learn More
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
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