Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Check Out the New Recipes We’re Cooking in the Kitchen!
Have you visited the Kitchen lately? If not, take a look at our newest projects: Authentication Enhancements for Online/Mobile Banking Enhancements to the Credit Card Cash Back (CCCB) Feature Tracking Recoveries on Written-off Loans Each of these recipes includes a place to provide comments, suggestions, and additional feedback. Visit the Kitchen today – we’d love… Read more »
Aug 16, 2019
Stay Up-to-Date with the Latest CUSO Magazine Articles!
As discussed at this summer’s Leadership Conference, CUSO Magazine offers a variety of articles written by CU*Answers staff. Check out some recent highlights below: What to Do with a Denied Loan by Geoff Johnson, President/COO of CU*Answers Breach Response is as Important as Breach Prevention by Dave Wordhouse, EVP of Technology and Patrick Sickels, Internal… Read more »
Aug 15, 2019
Xtend Announces the Launch of Two New Non-Traditional Credit Card Campaigns
Non-traditional lending is growing in the U.S., as members do not require a credit score to apply for a credit card. Our new non-traditional card campaigns use criteria defined by your credit union to aid in finding members you can offer a credit card to or offer an increase to their current credit limit. Interested… Read more »
Aug 15, 2019
Update to CU*Answers Billing Code System
Beginning Tuesday, October 1st, CU*Answers will be changing from a four-digit billing code system to a 6-digit billing code system. These new six-digit codes will apply to all billing codes that you see on your invoices from CU*Answers. You can find all the information regarding these billing codes on the Accounting Website, CU*Answers Accounting Services…. Read more »
Aug 15, 2019
Jump into a Dashboard Dive: New/Closed/All Accounts
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #552, the New/Closed/All Accounts Dashboard. Whether you are collecting monthly stats for a board report or analyzing your new and closed accounts, you are going to love this dashboard! Knowing which products are getting opened or… Read more »
Aug 15, 2019
Don’t Miss Out – Sign up for the September Cooperative Campaign
Sign up by August 19th, 2019 Security is important to card holders – let them know you have their back with the September cooperative campaign featuring card control. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your… Read more »
Aug 15, 2019
Join Us for Xtend’s 2019 Roundtable Event!
Announcing the 2019 Xtend Roundtable Event! This is an opportunity for credit union professionals to come together and discuss best practices, share thought-provoking insights, and analyze successes and opportunities from the past year, while also looking forward at trends for the future. Join us for this three day event which will focus on various departments,… Read more »
Aug 14, 2019
Xtend is Offering Discounted Email Blasts for Labor Day!
Labor Day is coming up soon! What has your credit union done to communicate branch closings? For as low as $30.00*, Xtend can be your solution to raise member awareness for Holiday Closings. All you have to do is sign up by Monday, August 26th! To request a message to be sent to your members,… Read more »
Aug 14, 2019
Heads-Up: 2019 Year-End Information Coming Soon!
Counting Down to 2019 Year-End Tasks As summer is coming to a close, we are busy verifying deadlines, completing the year-end guides, and preparing for training here at CU*Answers. While Year-End Processing Guides won’t be arriving to your credit union until later in the fall, we wanted to send a reminder to your credit union… Read more »
Aug 13, 2019
Check Out Next Week’s Xtend Webinars!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, August 20 2:00 PM – 2:30 PM ET OLLE – Online Lead Generation: Engage Members or Non-Members… Read more »
Aug 13, 2019
Owner’s View
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Extended Hours
The Client Services and Education Team now supports extra hours for our credit unions, from 7:30 AM ET until midnight!
Check Out The 2019 Leadership Videos
Want to watch or share the 2019 Leadership Conference videos? They’re available on the web and you can view them at cuatv.com. Check Them Out!
