Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Attention Administrators: Join Us for TLC/CU*BASE Online Campus Training!
Attention Administrators: New to using CU*BASE? Want to learn how to manage online learning opportunities for your employees? Join us on one of the following dates for a brief training webinar on the Online Campus, a free resource your credit union employees can access through the Links button in CU*BASE! Wednesday, August 22 12:00 PM… Read more »
Aug 21, 2018
Xtend Webinars: What’s Coming Up Next Week?
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, August 28 2:00 PM – 2:30 PM ET Member Reach “A Deep Dive” Ever wish you had… Read more »
Aug 21, 2018
Budgeting with CU*BASE
Budgeting season is here! Did you know that CU*BASE has tools to create, maintain, and monitor your credit union’s annual budget? Join Keegan Daniel, VP of CU*Answers Management Services, Earning Edge, and Charlie Rogers, Special Projects coordinator as they help you decide how to approach your credit union’s budget using CU*BASE Tools. Learn how to… Read more »
Aug 21, 2018
Check Out the Current Results for the Ongoing Imaging Solutions Contests!
For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests! Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website. Or, click on the banner images below to check… Read more »
Aug 21, 2018
In Case You Missed It – August 2018
This month, Xtend communicated multiple fraud alerts on behalf on some of our network credit unions. The fraud alerts posted in August all described separate attempted uses of fraudulent cashier’s checks, with details including inaccurate information/logos, dollar amounts listed, and that each of these scenarios are believed to have ties to a secret shopper scam…. Read more »
Aug 20, 2018
What’s Up at the Cooperative?: a new blog from Geoff Johnson
Check out the new blog from CU*Answers COO, Geoff Johnson. In his blog, What’s Up at the Cooperative?, Geoff shares his insights on life and business, giving a behind the scenes look at the cooperative. Visit the site and subscribe! Crossing Paths A couple weeks ago the cooperative wrapped up a two-day sales audit and… Read more »
Aug 20, 2018
Learn how you can start texting your members now!
Don’t Forget to Register to Attend Our Webinar Series on Zipwhip 2-Way Texting! Register to attend our 2-Way Landline Texting, Powered by Zipwhip webinar series on August 22nd at 2:00 PM ET. Learn how the Zipwhip tool works and how 2-way texting can be put to use at your credit union! Member Service | Lending | Collections Register here!
Aug 20, 2018
Jump into a Dashboard Dive: Loans Paid Ahead Analysis Dashboard
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the NEW CU*BASE Loans Paid Ahead Dashboard. Learn how to utilize this dashboard to identify loans which are being paid off ahead of schedule. Analyze your portfolio by Loan Category, Purpose Code, or Security Code to see exactly… Read more »
Aug 20, 2018
Video of the Week: Deleting a Payee
Deleting a Payee in It’s Me 247 Bill Pay Need a quick way to show members how they can delete a payee in It’s Me 247 Bill Pay? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Aug 20, 2018
Don’t Miss Out – Register for This Week’s Webinars!
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, August 21 11:00 AM – 11:30 AM ET Monetize Your Member’s Digital Channels with a Valuable New… Read more »
Aug 20, 2018
There’s Still Time to Join the Beta Pool and Earn a CollabRebate!
Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 18.10 Release.
To join the Beta Pool, submit your Beta Pool Enrollment form before August 14.
The beta test for the 18.10 Release begins September 9!
Custom Online Form Generator
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247
Mobile Web. Learn More
Website Accessibility Service – Scanning, Reporting, Remediation
Concerned about your website and web accessibility? Worried about the WCAG 2.1 guidelines and how your website conforms? CU*Answers Web Services is launching a new scanning, reporting and remediation service to monitor your website and guide your accessibility journey toward conformance. Discover More
