Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Pull Up a Seat for a Learning Café Session
Block Lists create a centralized place to see and stop activity based on patterns the credit union sees as risky or potentially fraudulent. Additionally, by using an infrastructure independent from membership and other key data tables, Block Lists give us maximum flexibility to add and alter block list options, without a large ripple effect when… Read more »
Network Maintenance Scheduled for Sunday, February 6th
As previously announced, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, February 6th. That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »
Another Cooperative Investment Opportunity!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation loan offering that this credit union has exclusively for you, their cuasterisk.com network partner! Bluestone Federal Credit Union Bluestone Federal Credit Union in Sioux Falls, SD is looking to expand their loan portfolio by purchasing up to 90% positions in some consumer loans. Bluestone… Read more »
Use the Tools You Own to Meet the Changing Financial Needs of Your Members
CU*BASE offers robust toolsets that can help you meet the changing financial needs of your members and your community while ensuring the maximum benefit to your revenue, supporting dividend rewards to your members, and verifying that service charges and operating fees are accounted for. Interested in reviewing these items? Visit our online store to check… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/25/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Adding a Cosigner to a Loan
Adding a Cosigner to a Loan Need a quick way to show your staff how they can use CU*BASE to add a cosigner to a loan account? Refer them to this video, which has been viewed 382 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Wednesday, February 2 2:00 PM – 2:30 PM ET Vendor Management 101 Register for web conference Thursday, February 3 3:00… Read more »
Join Us for a FREE Education Express Webinar!
Wednesday, February 9 2:00 PM – 2:30 PM ET This Month’s Focus CU*Publisher Self-Service Options Join Kristian Daniel, VP of Mobile Technologies Group Sales & Service to learn more about how you can access Mobile Manager and CU Info to make your own credit union mobile app updates. During this session, you will learn all… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video
Professional Cybersecurity Resources
As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor and enhance the security of their systems and to protect member information. Discover More
Expand Your Loan Portfolio with One-Click Offers!
Looking for new ways to expand your loan portfolio? With the new release we are expanding the 1Click Offers feature to include other types of unsecured loans, for example a $500 holiday loan or pay day alternative. And, as icing on the cake, we’re also adding the ability to optionally attach a form to the offer for the member to e-sign.
Ready to sign up for One Click Offers?
Click below to visit the store!
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