Client News provides the information you need to stay current with what’s happening.
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Proving Data Strategies: Analytics Booth Static Pool Analysis
Join the Asterisk Intelligence Team as they review the Analytics Booth Static Pool Analysis Dashboard. Have you been looking for enhanced insights into your loan portfolio performance? Or to better understand loan losses and payoffs? Static Pool Analysis is a powerful analytical routine used to analyze segments of your loan portfolio for insights and opportunities. … Read more »
In Case You Missed It – Late July 2021
Take a look back at some important topics from the second half of July 2021: July Owner’s Voice Voting Reminder [The Pulse] 2021 Disaster Recovery Test Results Now Available Take a Look at the CU*Answers University Courses for August! Member Messaging: a Communication Feature Debuting with the New Online Banking CU Publisher Self-Service Options: Communicate… Read more »
ALM File Format Change
ATTENTION CREDIT UNIONS USING ALM VENDORS This is notification of an upcoming change to the format of the ALM download files for loans. If your credit union uses Brick and Associates, Profitstar or McQueen, these vendors are already aware of the change. For other ALM vendors, credit unions should contact their vendor directly to prepare… Read more »
CU Publisher Self-Service Options: Deliver Valuable Content with Mobile Alerts!
Want to take the next step in becoming an Internet Retailer? The Mobile Alerts self-service option is available now! With Mobile Alerts, you can manage who receives valuable content and when they receive it – this can include marketing promos, holiday hours, community events and annual meeting dates. You can even announce branch hours and… Read more »
Customization Options in the New Online Banking: Branding & Marketing
This summer, we will be debuting a completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking! This new version of online banking combines both the desktop and mobile versions into a single design that works on every device, whether you are using your phone, tablet or home computer! This… Read more »
Don’t Delay – Complete Your LegaSuite Client Upgrade Today!
Still Need to Complete Your LegaSuite Upgrade? If you have not yet completed the LegaSuite Client upgrade on all of your workstations, please do so soon. Currently, we are running on version 8.2.2 and will be moving to version 8.5.4. The deadline to complete this upgrade, which was originally scheduled for August 1, 2021, has… Read more »
[The Pulse] 2021 Business Continuity Plan (mid-year revision) Now Available
![[The Pulse] 2021 Business Continuity Plan (mid-year revision) Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-100x100.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2021 CU*Answers Business… Read more »
Announcing Beta Test Sites for the 21.10 Release!
From the credit unions that applied to be part of the beta test for CU*BASE GOLD 21.10 coming in October, the following 4 credit unions were selected: Department of Labor Federal Credit Union Kellogg Community Credit Union Partnership Financial Credit Union The Finest Federal Credit Union Thank you to everyone who expressed interest in joining… Read more »
What’s All This Talk?
What’s all this talk about a new look coming to online banking? Click here
Pricing Changes for Intuit Quicken and QuickBooks Products Coming 8/1/21
If your credit union offers members the ability to download from It’s Me 247 online banking to Intuit products, please be aware that effective August 1st, 2021, Intuit will be implementing pricing changes to their Quicken and QuickBooks products. These new prices will be reflected starting with your bill in September. To view the new… Read more »
“It’s Me 247” iPay Bill Pay
CU*Answers and iPay, have partnered to provide a fully integrated and “native” online banking bill pay experience to client credit unions and their members. Your members can easily enroll online and perform a variety of services, including adding payees and approving payments in a matter of minutes, without leaving It’s Me 247 online banking.
2019-2020 CU*Answers Report to Owners
For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners
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