Client News

Client News provides the information you need to stay current with what’s happening.

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Updated
November 21, 2016

[The Pulse] Updated 2017 Business Continuity Plan Now Available

[The Pulse] Updated 2017 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: Mid-Year Revision Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jul 21, 2017

Learn About the Only Complete Online Membership Opening Product Available!

Learn About the Only Complete Online Membership Opening Product Available!

With the Membership Opening Process (MOP), your credit union can provide an outlet for potential members to open their membership online, all through one site.  Learn how your credit union can launch not only one, but multiple MOP sites! MOP includes: Promotions/Branding Verification Account Creation Funding Online Banking Enrollment Join us on Thursday, July 27… Read more »

Jul 20, 2017

It’s Almost Time for a Dashboard Dive: ARU/Online Banking Statistics

It’s Almost Time for a Dashboard Dive: ARU/Online Banking Statistics

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the ARU/Online Banking Statistics Dashboard, you can view usage statistics to gauge member participation in CU*Talk Audio Response Banking, Member Text Banking, and Online and Mobile Web Banking.  View the number of members using these services, average login/call activity, frequency of… Read more »

Jul 19, 2017

Introducing Analytics Booth, from the Asterisk Intelligence Team!

Introducing Analytics Booth, from the Asterisk Intelligence Team!

The Asterisk Intelligence Team at CU*Answers is proud to introduce Analytics Booth, formerly known as My CU Today! Analytics Booth allows you to understand your credit union better than ever before, with the ability to track data points across balances, transactions, and member activity.  These include: How many members sign up each day Average checking… Read more »

Jul 18, 2017

Another Cooperative Investment Opportunity!

Another Cooperative Investment Opportunity!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation certificate offering that this credit union has exclusively for you, their cuasterisk.com network partner! Frankenmuth Credit Union   View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity Exchange… Read more »

Jul 18, 2017

NADA Vehicle Valuation – Streamlining Your Vehicle Loan Process

NADA Vehicle Valuation – Streamlining Your Vehicle Loan Process

As a CU*Answers client, you have the ability to activate a seamless NADA (National Automobile Dealer Association) integrated valuation tool to populate the automobile’s current value directly into the collateral record. It is necessary for loan officers to verify the value of vehicles during the loan process.  In the past, this required loan officers to… Read more »

Jul 17, 2017