Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Re-Introducing Member Experience Calls!
Xtend has put a new face to our Outbound Call program and we want you to take a part in this Experience for your Members. Re-Introducing Member Experience Calls! How do these calls benefit your credit union? Member Experience Calls* affect your credit union in a multitude of ways. By utilizing Xtend’s outbound call support,… Read more »
Apr 25, 2018
Xtend has a Library of Marketing Emails for You!
Do you have investment services? Xtend has marketing for you! Xtend has taken the initiative to increase investment knowledge for Credit Unions and Credit Union Members. We’ve built out a library of emails to promote your advisor, your investment options, or any other investment details you offer. Ready to learn more? Visit the Xtend website… Read more »
Apr 25, 2018
Join Us for the Xtend Summer Sales & Marketing Roundtable!
Join Xtend for the 2018 Summer Sales & Marketing Roundtable event! This roundtable will be hosted on: Monday, August 6, 2018, from 1:00 PM – 4:30 PM ET And again on Tuesday, August 7, 2018, from 9:00 AM – 4:00 PM ET Be part of the conversation – RSVP today and save your spot! We… Read more »
Apr 25, 2018
Coming Soon: A Lower Threshold for Check Adjustments
On April 30, 2018 the FRB will be lowering their Check Adjustment minimum dollar thresholds from $25.01 to $0.01! There are two exceptions to the new Minimum Dollar threshold: Late Return Claims and Late Return Disclaimers will continue to have a minimum dollar threshold of $100. The lower minimum dollar threshold will only apply to… Read more »
Apr 25, 2018
Take a Look at Xtend’s May Webinars!
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting the Xtension Contact Center! Check out our spotlight webinar, which will be hosted on… Read more »
Apr 24, 2018
The 11th Annual Video Contest Ends Soon!
How are your members achieving the impossible every single day? Whether it is our employees or our members, how can we inspire people to step up and save our organizations? Sometimes we believe we know better than our members, but we have an army of motivated, passionate, and active owners who show up every day… Read more »
Apr 24, 2018
Don’t Forget – A Note From the Help Desk: Configuration Changes for iSweep
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »
Apr 24, 2018
Don’t Miss This Week’s Dashboard Dive: Tiered Services Monthly Comparison
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tool #856, the Tiered Services Monthly Comparison Dashboard. A tiered services rewards program is an excellent way to incentivize your members and encourage increased product and service participation. Regardless of whether or not you currently offer a tiered… Read more »
Apr 24, 2018
Video of the Week: CU*BASE Report Builder – Selecting a File
CU*BASE Report Builder: Selecting a File Need a quick way to show your staff how to select a file when building a custom Query in CU*BASE? Refer them to this new video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Apr 23, 2018
We Want Your Credit Union to Complete a NEW Profile!
Being “in the know” is key in today’s market. That’s why CU*Answers is asking each credit union in our network to use CU*BASE Tool #1008 in order to provide us with current information for your leadership and emerging leaders. CU*Answers will use the data that you provide us to build and up-to-date profile in CU*BASE. … Read more »
Apr 23, 2018
Lender*VP
Lender*VP delivers to your credit union a team of experienced lending professionals that will take over the task of driving the success of your loan department. The Lender*VP team has years of on-the-street credit union lending experience, combined with an intimate knowledge of CU*BASE tools. Learn More
Check Out the Lender*VP University Courses for May!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of May, we will be hosting a set of webinars relating to Lender*VP. Take a look at the courses we have coming up! Learn More
Updates to Online Banking Coming Soon!
In the coming weeks, the CU*Answers Web & Mobile Development Team will be making some improvements to the user experience for It’s Me 247 Online Banking. These updates are intended to make the experience more clean and mitigate any confusion or potential misdirection for members.
Learn More
