Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
RDC Batch Processing is Coming to an End! Sign Up by September 30th for RDC IQ for Near-Real-Time Posting
As a reminder to credit unions currently using batch processing for member transactions, batch processing will be no longer be available by the end of the 2022 fiscal year. Your credit union will need to move to RDC IQ Processing BEFORE September 30th. What are the benefits of moving to RDC IQ? RDC IQ offers… Read more »
Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
Announcing the Winner of the Courtesy Pay Fee Program Analysis and Tune-Up!
At this year’s Leadership Conference, Asterisk Intelligence and AuditLink hosted a giveaway where one credit union would receive a FREE analysis of their Courtesy Pay Fee Program along with a free tune-up (a $2,000 value!) We are excited to announce the winner of this giveaway: Marisa Conforti from Partnership Financial Credit Union Congratulations to… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Optics Data Zooms in on Member Engagement, Click-by-Click
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Join AuditLink on July 26th to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, July… Read more »
Data Warehousing Opens Doors for Data Analysis
The Asterisk Intelligence Data Warehouse is a digital storage unit. It is a space to hold the data sets made available only to those who have the space to handle them. Credit unions who establish a data warehouse can pursue new and disconnected data from other systems, and keep core system data longer if they… Read more »
Video of the Week: Viewing Members with Specific Account Balance
Viewing Members with Specific Account Balance Need a quick way to show your staff how they can use CU*BASE to view a list of members with a certain account balance? Refer them to this video, which has been viewed 707 times! Play Video Check out our entire collection of video tutorials in the Show Me the… Read more »
Reminder: CU*Answers HA Rollover this Weekend
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »
Custom Campaigns: Turning Your Vision into a Reality
Have a service you would like to highlight? Looking for promotional materials for your next special? Want to keep your members updated with eye-catching promos? Custom Campaigns can do it all! Share your ideas with us and watch them come to life. Click the link below to place your order today! Order Now
Get Ready! The 2024 CU*Answers Leadership Conference is Coming!
Announcing the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. For more information and registration links, please click the button below! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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