Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization
Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services? What types of transactions are causing these fees? What would happen… Read more »
Two for Tuesday with CEO Geoff Johnson – 07/12/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
Video of the Week: Scanning a Photo ID
Scanning a Photo ID Need a quick way to show your staff how they can scan a photo ID into CU*BASE? Refer them to this video, which has been viewed 2,049 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Pull Up a Seat for a Learning Café Session
Join us for this month’s Learning Café to learn how you can expand your loan portfolio with 1-Click Loans! 1-Click Loan offers present a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull or underwriting. Your credit union can build a list of members… Read more »
Join Us for a FREE Education Express Webinar!
Monday, July 18 2:00 PM – 2:30 PM ET This Month’s Focus Present Data Warehousing and AI*Engaged A direct line from core processing to the data warehouse. A data storage unit with no additional hardware or software to buy. A native and wholly familiar toolset. A playground for decision making, based on data sets made… Read more »
Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The rollover will begin at 3:00 AM ET on Sunday, July 10th with the rollback scheduled for 3:00 AM ET on Sunday, July 24th. During the rollover process, there will… Read more »
June Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2022 edition of the Owner’s View Monthly Recap! June 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
A Reminder from CU*Answers Network Services: Our New Ticket Portal is Now Live!
In case you missed our previous announcement, CU*Answers Network Services has launched our new client-facing ticket portal, which has been live since Wednesday, June 8th, 2022. What is the website for the new ticket portal? The URL for the new ticket portal is: https://cuanswers.myportallogin.com. If you have not already done so, please click the ‘Sign… Read more »
Get Ready! The 2024 CU*Answers Leadership Conference is Coming!
Announcing the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. For more information and registration links, please click the button below! Learn More
Join Lender*VP for a Demo of CLR Path Decision Advisor!
join the upcoming webinar for a demo and discussion on CLR Path! CLR Path is a decision advisor tool that uses your unique relationship with members to help you make underwriting decisions. This is a FREE tool that is available for our credit unions to use! Want to learn more about what CLR Path can do for your credit union now and in the future? Click the button below to join this demo and discussion! Learn More
Custom Campaigns: Turning Your Vision into a Reality
Have a service you would like to highlight? Looking for promotional materials for your next special? Want to keep your members updated with eye-catching promos? Custom Campaigns can do it all! Share your ideas with us and watch them come to life. Click the link below to place your order today! Order Now
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