Client News
Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
A Letter to Clients Dear CU*Answers Clients, What a wealth of new training opportunities this year brings! I am excited to announce three new courses that will help you take advantage of all the options available through our Internet Retailer Support Center (IRSC): Shopping the IRSC Online Store (13.01), MAP/MOP – Applying for Membership Online… Read more »
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Internet Retailer Support Center
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
Building the Factory!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
Related News
Take a Look at September’s Featured AnswerBook Question!
Check out our featured AnswerBook question for the month of September: How can I stop members from receiving a monthly eStatement reminder email? Click Here to Learn More Refer to AnswerBook anytime, anywhere; our online database of thousands of questions and answers pertaining to CU*BASE! Click here to register for AnswerBook today! Want to… Read more »
Sep 19, 2018
[The Pulse] Reminder: HA Rollover Scheduled for September 23-26
![[The Pulse] Reminder: HA Rollover Scheduled for September 23-26](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
High Availability Rollover Scheduled Sunday, September 23 – Wednesday, September 26 During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, September 23. We will continue providing live production of… Read more »
Sep 18, 2018
Join AuditLink for a Vendor Watch Session!
AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for due diligence for a national audience. Vendor Watch is a monthly webinar series focusing on Vendor Management and the people who drive the innovation, technology that sets us apart from all others. Join… Read more »
Sep 18, 2018
Join Us Next Week for September’s Spotlight Webinar!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting SRS Bookkeeping and SRS Call Report Services! Check out our spotlight webinar on Tuesday,… Read more »
Sep 18, 2018
Join Us for the 2018 CEO Strategic Developers Boot Camp
Register for the 2018 CEO Strategic Developers Boot Camp! This year, we will be offering three sessions, each of which will last a day and a half. Each session will have identical events, so select the dates that best fit your schedule. Join us for a discussion on the future of internet retailing, teller platforms,… Read more »
Sep 18, 2018
Check Out the Current Leaderboards for the Analytics Booth Contests!
Contests run through October 15, 2018, and the winner of each will earn a $250 prize! All you need to do to participate is to use your Analytics Booth subscription (no special entry is required). Monthly results will be posted to the CU*Answers website, so you can track your progress throughout the contest period for… Read more »
Sep 17, 2018
Video of the Week: Searching for Member Accounts
Searching for Member Accounts Need a quick way to show your staff how to search for member accounts in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Sep 17, 2018
Concerned about Web Accessibility, ADA Lawsuits, and Your Website?
Concerned about your website, and web accessibility? Worried about the WCAG 2.1 Guidelines and how your website conforms? CU*Answers Web Services has launched a new scanning, reporting, and remediation service to monitor your website and guide your journey toward conformance. By enrolling, you will receive: Analysis of your existing website to determine its state as… Read more »
Sep 17, 2018
There’s still time to register for this month’s Get Connected webinar!
Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each service brings. Sessions will include a discussion of what’s hot in the industry and help participants plug into key resources within… Read more »
Sep 17, 2018
Don’t Miss This Week’s Dashboard Dive: Portfolio Analysis – EFT Usage
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the Portfolio Analysis – EFT Usage dashboard. Learn how to use this dashboard for insights into your card portfolios by BIN. Easily review your portfolio by card type, status, or recent transaction activity. Trend card activity over time… Read more »
Sep 17, 2018