Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
A Note From the VP of Education It looks like 2022 is going to be another very full year of education, with both classroom and webinar offerings. Below you will see some changes and additions to this year’s line up. Our Xtend Team is offering a new course, 4.20 Wrap-up Codes, and our Internet Retail… Read more »
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all our projects open to our clients, CU*Answers is again emphasizing the cooperative spirit inherit to credit unions. Anyone can track their… Read more »
Related News
Mobile 6 is Now Available!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Two for Tuesday with CEO Geoff Johnson – 10/04/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Video of the Week: Viewing Account Information via Inquiry
Viewing Account Information via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry tool to view member account information? Refer them to this video, which has been viewed 6,631 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Get Ready for the Holidays with Fun, Eye-Catching Banners!
Looking to add some holiday cheer to your mobile app and website? For the low price of $625 you will receive TEN predesigned holiday banners featuring: Thank you for being a member – Fall Happy Halloween Happy Thanksgiving Merry Christmas & Happy New year Happy Holidays Not sure what you want? Email the CU*Answers marketing… Read more »
In Case You Missed It – Late September 2022
Take a look back at some important topics from the second half of September 2022: Get Registered for CU*Answers University Week! Take a Look at the CU*Answers University Courses for October! Have You Taken Advantage of these Features in Mobile Manager? CU*BASE Release 22.10 is Arriving Soon! Mobile App 6.0 Banner Starter Pack Vehicle Valuation… Read more »
Check Out the CU*BASE 22.10 Release Training Video!
Don’t forget: The 22.10 Release of CU*BASE is arriving on October 9th for Online and Site-Four credit unions and October 16th for Self-Processors. If you missed our recent release training webinar, a video recording is now available for review. Take a look at the enhancements and updates coming in October – click the button below to view the… Read more »
Join Us for CEO Strategies Week 2022!
Mark your calendars for CEO Strategies Week 2022! This year’s event will take place November 15th and 16th at the M Resort Spa Casino in Las Vegas, Nevada. Enjoy panoramic views of the Las Vegas Strip and surrounding mountains as we discuss strategic development plans for the network, including a big picture look at our… Read more »
Beginning 10/1/2022: Professional Service Fees for CU Publisher Product Updates
Beginning October 1st, IRSC/MTG Professional Services will charge service fees for updates to CU Publisher products. Service fees will apply when updates are made to the following products: CU Info It’s Me 247 Mobile Mobile Alerts Form Generator It’s Me 247 Manager Membership Opening BL Manager The cost of these service fees will vary for… Read more »