Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Note From the VP of Education It looks like 2022 is going to be another very full year of education, with both classroom and webinar offerings.  Below you will see some changes and additions to this year’s line up. Our Xtend Team is offering a new course, 4.20 Wrap-up Codes, and our Internet Retail… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Owners View

Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all our projects open to our clients, CU*Answers is again emphasizing the cooperative spirit inherit to credit unions. Anyone can track their… Read more »

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 3, 2022

Check Out the CU*BASE 22.10 Release Training Video!

Check Out the CU*BASE 22.10 Release Training Video!

Don’t forget: The 22.10 Release of CU*BASE is arriving on October 9th for Online and Site-Four credit unions and October 16th for Self-Processors. If you missed our recent release training webinar, a video recording is now available for review.  Take a look at the enhancements and updates coming in October – click the button below to view the… Read more »

Sep 30, 2022

Beginning 10/1/2022: Professional Service Fees for CU Publisher Product Updates

Beginning October 1st, IRSC/MTG Professional Services will charge service fees for updates to CU Publisher products.  Service fees will apply when updates are made to the following products: CU Info It’s Me 247 Mobile Mobile Alerts Form Generator It’s Me 247 Manager Membership Opening BL Manager The cost of these service fees will vary for… Read more »

Sep 29, 2022