Client News
Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
A Letter to Clients Dear CU*Answers Clients, What a wealth of new training opportunities this year brings! I am excited to announce three new courses that will help you take advantage of all the options available through our Internet Retailer Support Center (IRSC): Shopping the IRSC Online Store (13.01), MAP/MOP – Applying for Membership Online… Read more »
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Building the Factory!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
Internet Retailer Support Center
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
Related News
Applications Now Open for the 2018 Boot Camps!
2018 Executive Boot Camps Applications Now Open! We’re bringing back the Boot Camps! Boot Camps provide intensive interactions between CU*Answers design, development, and technical leaders and credit union participants, covering subject matter at a deeper level than is typical for most education and focus group sessions. What Makes Data Valuable & Building Solutions as a Co-Op… Read more »
Sep 19, 2017
Take a Look at Next Week’s Webinars
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, September 26 2:00 PM – 3:00 PM ET Explore Use Cases for 2-Way Landline Texting: Member Service Please… Read more »
Sep 19, 2017
The Debit Card Contest Begins October 1st – There is Still Time to Enroll!
CU*Answers free Debit Card Contest starts October 1st Every time your members perform a signature-based transaction with their debit cards, they will be entered for a chance to win a Samsung Galaxy Tablet* *For participating credit unions only Access the electronic contest marketing materials here One (1) Prize Winner will be selected on or… Read more »
Sep 18, 2017
We have a package for you!
2018 Education Catalogs Are Here! Get your planners ready because there’s a wealth of training opportunities coming your way in 2018! Your catalogs were mailed, and should now be in your hands. You can also click below to download the electronic version. Download Catalog
Sep 18, 2017
Video of the Week: Adding a Cosigner to a Loan
Adding a Cosigner to a Loan Need a quick way to show your staff how to add a cosigner to a loan account? If so, refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Sep 18, 2017
Take a Look at the CU*Answers University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Tuesday, October 3 2:00 PM – 3:00 PM ET, web conference Lending from Request to Disbursement: Understanding the Application Process … Read more »
Sep 18, 2017
Don’t Miss This Week’s Xtend Webinars!
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, September 19 2:00 PM – 2:30 PM ET Member Reach “A Deep Dive” Ever wish you had an… Read more »
Sep 18, 2017
Join Us for the Imaging Solutions Roundtable!
ATTENTION IMAGING SOLUTIONS RELEASE MANAGEMENT SUBSCRIBERS Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! We’d like to extend a special welcome to all of our new subscribers! Thursday, October 19 2:00 PM – 3:30 PM Sign In This month’s roundtable session will be offered as a webinar only. Agenda for… Read more »
Sep 15, 2017
Pull Up a Seat for a Learning Café Session!
Join Jim Vilker of AuditLink for a FREE Learning Café webconference where he will discuss the forthcoming changes for CTRs, as well as best practices for monitoring BSA related activity. Tuesday, September 26 12:00 PM – 1:30 PM ET Register Today
Sep 15, 2017
Jump into a Dashboard Dive: Loan Write-Off/Charge-Off History
Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! This screen displays various information about the loan, such as the interest rate, payment frequency, and date opened, and is a summary of what the loan looks like at write-off or charge-off. This should be used to ensure that you have accessed… Read more »
Sep 15, 2017