Client News
Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Internet Retailer Support Center
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
Building the Factory!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
Related News
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q320 Call Report any time after October 1, but be… Read more »
iPay Disaster Recovery Exercise Scheduled for October
Attention iPay clients: on October 24th and 25th, Jack Henry & Associates, Inc. will be hosting a Disaster Recovery Exercise. This event is scheduled to begin at 11:00 PM ET on Saturday, October 24th and will conclude at 5:00 AM ET on Sunday, October 25th. During this time, all iPay Solutions products will be unavailable,… Read more »
Developer’s Help Desk: I Want to Integrate with a Third Party Vendor, What Do I Need to Do?
Integration processes and techniques continue to grow rapidly. Depending upon the level of 3rd party integration desired, they may include utilizing an existing API for which CU*Answers has previously developed, or entail a true custom development effort as part of our custom project suite. Common examples of 3rd party integrations include: A new Loan Origination… Read more »
What’s the Venture Forth Competition?
Venture Forth is a competition open to all credit unions and CUSOs within the cuasterisk.com network! Variable Ventures, networked incubator for and supported by the owners of the cuasterisk.com network (eDoc, CU*Answers, CU*Northwest, CU*South, RKGoBig and Xtend), has announced that there will be an award pool for the top 3 innovative ideas created by the… Read more »
Proving Data Strategies: Transactional Analysis
How has your members’ transactional behavior changed over the last 3, 6, or 12 months? How are members utilizing their credit and debit cards, digital channels or your teller line to conduct their business? Analyzing transaction activity can provide excellent insights into member engagement with the credit union, provide clues indicating financial distress, as well… Read more »
Check Out the Sales and Marketing University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of October, we will be hosting a series of Sales and Marketing-focused webinars. Take a look at these upcoming courses! Tuesday, October 13 9:30 AM – 11:00 AM ET Report Builder… Read more »
Learn All About the JHA Resource Center!
Free to all iPay clients, the JHA Resource Center can be used to help drive bill pay enrollments and transactions. The Resource Center also grants your credit union access to email templates and other marketing materials. Interested in learning more about the Resource Center? We will be hosting two training sessions in September. Use the… Read more »
Check Out the ORD University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of October, we will be hosting a set of webinars relating to the Organizational Resource Development Team. Take a look at the courses we have coming up! Thursday, October 15 10:00… Read more »
Take a Look at the CU*Answers University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Tuesday, October 6 3:30 PM – 4:30 PM ET Getting Started with Unique Data Management (UDM) Register for web conference Tuesday,… Read more »
This Month’s Vendor Watch Session Rescheduled for September 29th
Originally scheduled for September 22nd, this month’s Vendor Watch session has been rescheduled for Tuesday, September 29th. Use the link below to register! AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for due diligence for a national audience. Vendor Watch is a… Read more »