Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Note From the VP of Education This year we’ve been working hard at developing and delivering online learning content. We currently have over 570 recorded courses in our OnDemand site which you will find on cuanswers.com, with over 50 channels to choose from! One of the newest additions is the Continuing Education Channel. This… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Owners View

Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »

[The Pulse] 2023 Business Continuity Plan Now Available

[The Pulse] 2023 Business Continuity Plan Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2023 CU*Answers Business… Read more »

Jan 30, 2023

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join us for one of our three upcoming webinars!  Use the button below to visit the registration page… Read more »

Jan 27, 2023

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, February 23 2:00 PM – 2:30 PM ET This Month’s Focus The ‘Conversations On’ Series CU*Answers’ new Conversations On series takes focus groups to a whole new level by dialing into specific topics, including credit union core disciplines, tools for members and employees, and current hot topics that people are buzzing about.  The goal… Read more »

Jan 27, 2023

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: December 20 – 22 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed December 20th to 22nd for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Jan 27, 2023

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Is your credit union looking for new options to add to your lending programs?  Do you have members who are experiencing difficulty with purchasing a new or used vehicle? We invite you to learn all about Auto Financial Group (AFG) and the affordable financing options they offer, including walk-away balloon and lease programs.  AFG can… Read more »

Jan 26, 2023

Join Us for a Conversation on Bill Pay/P2P: Fraud Best Practices

Join Us for a Conversation on Bill Pay/P2P: Fraud Best Practices

SettleMINT EFT invites you to join us for a Conversation on Bill Pay/P2P!  During our first session, we will discuss best practices for addressing fraudulent activity.  Topics discussed will include: How fraudulent activity via Bill Pay/P2P is discovered Best practices for catching fraudulent activity Annual reviews Fraud monitoring systems (Fraud Net, Paywatch, etc.) Recommendations presented… Read more »

Jan 26, 2023

Arriving in April: Pricing Changes for BizLink 247

Arriving in April: Pricing Changes for BizLink 247

To all credit unions using BizLink 247: Following the release of the new modular design for BizLink 247 online business banking, we will be updating our pricing, effective April 1st.  This updated pricing will support the ongoing growth of the BizLink 247 online business banking product. Previously, your credit union was charged a $1.00 fee… Read more »

Jan 25, 2023

Analyze How Members are Using Online Banking!

Online Banking Optics is your “click-tracking” data for It’s Me 247, recording the digital habits and preferences of members as they engage with online banking. Simple summaries and trends of this data is available today via the CU*BASE Tool #1100 Online Banking Optics: Lite, and Analytics Booth. Looking for member detail in the data? To… Read more »

Jan 25, 2023