Client News
Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Internet Retailer Support Center
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
Building the Factory!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
Related News
Join Us for a FREE Education Express Webinar!
Monday, November 25 11:00 AM – 11:30 AM ET This Month’s Focus Overview of Same-Day ACH Changes Within the last five years or so, the ACH landscape has kicked into high gear. Surprised? No worries, we’ll catch you up quickly. Join Jeff Miller, Manager of OpsEngine Business Development for a discussion of the following items:… Read more »
Nov 14, 2019
Pull Up a Seat for a Learning Café Session
Here comes another Learning Café session! Join Pete Winninger, VP of Professional Services with Lender*VP, as he discusses new features from the recent 19.10 release of CU*BASE. Topics will include: Easily updating collateral records in the CU*BASE LOS with Kelly Blue Book Value Creating a skip-a-pay program for consumer loans with weekly and bi-weekly payment… Read more »
Nov 14, 2019
We’ll handle the books. You handle your holiday.
We’ll handle the books. You handle your holiday. This holiday season, let our Stand-In Service take care of your bookkeeping work. DRAFT Exceptions ACH Exceptions PACHSU Reports Bill Pay Exceptions Faxing Reports to Credit Unions Interested? Fill and send this PDF by November 26th. We look forward to working with you! View Details xtendsrs@xtendcu.com – 1-800-327-3478… Read more »
Nov 14, 2019
Sign Up for the 2020 Contests!
Sign up by December 16, 2019 What are contests? CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available. Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an… Read more »
Nov 14, 2019
Sign Up for the 2020 Cooperative Campaigns!
What are Cooperative Campaigns? CU*Answers’ Cooperative Campaigns are a low maintenance, inexpensive, professional digital marketing solution. Whether your goal is to increase your membership or simply let your members know about your products and services, the Cooperative Campaign offers you up to a full year of digital marketing material to help grab members’ attention. How… Read more »
Nov 14, 2019
Hit the Ground Running in 2020 with Analytics Booth!
Elevate your operations in 2020 and impress your board with enhanced reporting and trending metrics powered by Analytics Booth! Enjoy hundreds of operational trend lines and organizational insights accessible anywhere you have an internet connection. Stop waiting for the end of the month to review your performance – enjoy daily insights at 24 hour intervals,… Read more »
Nov 13, 2019
CU*BASE Strategic Release Management – Meet Pete Winninger
Pete Winninger, VP of Professional Services with Lender*VP, can help empower your staff with CU*BASE Strategic Release Management service! Pete can help equip your credit union executives with strategic approaches and meaningful ways to utilize new options associated with each major CU*BASE platform enhancement. CU*BASE Strategic Release Management will focus on: Integration of strategy, objectives,… Read more »
Nov 13, 2019
Don’t Forget! New Requirements for CU*BASE GOLD Passwords Arrive This Weekend
ATTENTION ONLINE CREDIT UNIONS Changes are coming that will impact how CU*BASE login passwords will work. With this upgrade, the following requirements will apply to each new password in CU*BASE GOLD: Require 1 digit (numeric) Require at least 1 uppercase character and at least 1 lowercase character Username cannot be used within a password Minimum… Read more »
Nov 13, 2019
Join Us for Asterisk Intelligence Week!
Join the Asterisk Intelligence team next month for several educational events. On Monday, December 2nd, we will be hosting on-site training for Dashboards Up Close and Personal at our Grand Rapids headquarters. Then, on Thursday, December 5th, we will be hosting a series of webinars on Analytics Booth strategies. Our Report Builder courses are already… Read more »
Nov 13, 2019
Join Us for Next Week’s Webinars
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, November 20 11:00 AM – 11:30 AM ET 7 Things Your Digital Signage Strategy Might Be Missing,… Read more »
Nov 12, 2019