Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
A Letter to Clients Dear CU*Answers Clients, What a wealth of new training opportunities this year brings! I am excited to announce three new courses that will help you take advantage of all the options available through our Internet Retailer Support Center (IRSC): Shopping the IRSC Online Store (13.01), MAP/MOP – Applying for Membership Online… Read more »
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
Member Service | Lending | Collections TEXT with your members to & from your landline or toll-free phone numbers! – Xtend has partnered with Zipwhip to offer this leading edge communication tool to credit unions in the cuasterisk.com network. It’s so easy – members text you from their mobile devices and you reply from your computer, similar to… Read more »
Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With over 50 ways to analyze your data, the Open/Closed Membership Dashboard will change the way you think about your credit union. You can use this data to determine how products and services are working for members, how your indirect lending members… Read more »
CU*Answers has partnered with Payveris to launch the PayWatch fraud prevention tool for all Payveris credit unions who are currently not using this service. This service will be provided by Payversis and supported by the SettleMINT EFT team for your credit union for a period of 90 days, FREE of charge! The SettleMINT team will… Read more »
Thursday, June 15 2:30 – 3:00 PM ET This Month’s Focus AnswerBook Join us for a refresher on how to use AnswerBook, and how to take full advantage of the features it has to offer, including: Which categories you should direct your inquiries to How to get the most out of the Q&A Knowledge Base… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective May 26, 2017, East Traverse Catholic Federal Credit Union has changed their name to Traverse Catholic Federal Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation certificate offering that this credit union has exclusively for you, their cuasterisk.com network partner! Frankenmuth Credit Union View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity Exchange… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation certificate offering that this credit union has exclusively for you, their cuasterisk.com network partner! Day Air Credit Union View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity… Read more »
As a CU*Answers client, your credit union has access to a variety of self-service options, including It’s Me 247 Online Banking, Mobile Banking, CU*Talk Phone Banking, and e-Statements. Your members can open accounts or apply for a loan from the comfort of your home, or even review account balances and transfer funds while they are… Read more »
Scheduled for Wednesday, May 31 from 3:30-4:00 PM ET, the interactive and engaging May Tricks of the Trade webinar will give you an in-depth look at documentation related to the 17.05 Release of CU*BASE, the enhancements to Qualified Dividends, the 17.05 Imaging Release, and more. Attending is easy! No registration is required for this drop-in webinar. Simply join… Read more »
Build Member Loyalty By Showing Them How to Use Your Products! Let CU*Answers Help You Do That with Our Video Customization Service We will customize any of our It’s Me 247 member tutorials or marketing videos with your credit union branding! Logo, text, voice, and software customization available! “Our team really enjoys being able… Read more »