Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

With media escalating awareness of the recent COVID-19 outbreak, several credit unions have reached out to CU*Answers asking about our large-scale pandemic plans. Our team would like to share our response with the CU*BASE credit union network. Planning and preparing for disruptive events, whether the result of a natural, man-made, or technology incident, is the… Read more »

Mar 17, 2020

Take a Look at the CU*Answers University Courses for April!

Take a Look at the CU*Answers University Courses for April!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in April!   Monday, April 6 4:30 PM – 5:00 PM ET Preparing for a Cybersecurity Incident Response Register for web conference   Tuesday,… Read more »

Mar 31, 2020

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Need to communicate changes in branch hours or updates to policies and procedures?  As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners.  Simply enter… Read more »

Mar 31, 2020

Let Your Members Know Your Credit Union is Open with this FREE Campaign!

Let Your Members Know Your Credit Union is Open with this FREE Campaign!

Let your members know that your credit union is ready to support their financial needs during these changing times.  With the We Are Open campaign, you can communicate that members will still receive the quality service they’ve come to expect from your staff, via your drive-thru.  Included in this campaign are several banners for your… Read more »

Mar 27, 2020

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Need to communicate changes in branch hours or updates to policies and procedures?  As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners.  Simply enter… Read more »

Mar 27, 2020

Tips from AuditLink: Advice from Jim Vilker, NCCO, CAMS

Tips from AuditLink: Advice from Jim Vilker, NCCO, CAMS

Managing Regulatory Ramifications in Today’s Environment Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. But along with all the decisions that are being made to help adversely affected members are questions relating to the eventual regulatory response. Below, we’ve covered a couple… Read more »

Mar 26, 2020