Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Letter to Clients Dear CU*Answers Clients, What a wealth of new training opportunities this year brings! I am excited to announce three new courses that will help you take advantage of all the options available through our Internet Retailer Support Center (IRSC): Shopping the IRSC Online Store (13.01), MAP/MOP – Applying for Membership Online… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Take a Look at Our April Webinars!

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, April 4 2:00 PM – 3:00 PM ET Yak Tracker – Creating More Loan Leads for Your Credit… Read more »

Mar 28, 2017

Join us for a My CU Today Plus Conference – Tiered Services Monthly Comparison

Today’s credit union executives demand flexibility, security and peace of mind over what is happening at their credit unions. My CU Today Plus helps your credit union to mine, track, analyze, and report information anytime and anywhere.  We are offering a web conference series to help you explore the ways in which you can utilize… Read more »

Mar 27, 2017

Don’t Forget! Learn More about the Cost of Vendor Management with AuditLink

Hear about the latest strategies from AuditLink, as we continue our discussions on Vendor Management AuditLink and TrustExchange have partnered to create one of the most robust Vendor Management tools and processes in the country.  Technology has finally been married with expertise, business intelligence, and best practice. Join Jim Vilker, VP of Professional Services, and… Read more »

Mar 27, 2017

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: March 12 – 13 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed March 12 – 13. You may recall that this rollover period was shortened due to an issue that surfaced for a select group of credit union branch locations, preventing them… Read more »

Mar 24, 2017