Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
A Letter to Clients Dear CU*Answers Clients, What a wealth of new training opportunities this year brings! I am excited to announce three new courses that will help you take advantage of all the options available through our Internet Retailer Support Center (IRSC): Shopping the IRSC Online Store (13.01), MAP/MOP – Applying for Membership Online… Read more »
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
CU*Answers 10th Annual Video Contest Submit Your Video for a Chance to Win $1,500! 2017 Video Contest Theme: It’s A Cooperative Thing Cooperative Business Charters Rock for Being More Than Just a Brand Put your creativity to work! Being a cooperative is as much a way of being as a state of mind. It’s… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, April 4 2:00 PM – 3:00 PM ET Yak Tracker – Creating More Loan Leads for Your Credit… Read more »
Out of over 180 entries received, five winners were randomly selected to receive a new touch screen laptop; winners have been notified and their prizes will soon be on the way! Thank you all for your participation and making the CU*BASE New Navigation Word Search Contest, as well as the 17.03 release, such a rousing… Read more »
Today’s credit union executives demand flexibility, security and peace of mind over what is happening at their credit unions. My CU Today Plus helps your credit union to mine, track, analyze, and report information anytime and anywhere. We are offering a web conference series to help you explore the ways in which you can utilize… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q117 Call Report any time after April 1, but be… Read more »
Hear about the latest strategies from AuditLink, as we continue our discussions on Vendor Management AuditLink and TrustExchange have partnered to create one of the most robust Vendor Management tools and processes in the country. Technology has finally been married with expertise, business intelligence, and best practice. Join Jim Vilker, VP of Professional Services, and… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, March 29 2:00 PM – 3:00 PM ET Outbound Support – An Xtend Contact Center Service Let Xtend help… Read more »
Introduction to the New Navigation Watch this video to learn all about the new CU*BASE navigation! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
HA Rollover Results Now Available Rollover: March 12 – 13 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed March 12 – 13. You may recall that this rollover period was shortened due to an issue that surfaced for a select group of credit union branch locations, preventing them… Read more »
CU*Answers is taking the next step in online retailing, by allowing you to order products and services from our online storefront. From Online Tax Forms, to eDoc Signature, and the security and ease of access of My Virtual Strongbox, the CU*Answers Imaging Solutions team has strategies to fit your needs as well as your budget…. Read more »