Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Letter to Clients Dear CU*Answers Clients, What a wealth of new training opportunities this year brings! I am excited to announce three new courses that will help you take advantage of all the options available through our Internet Retailer Support Center (IRSC): Shopping the IRSC Online Store (13.01), MAP/MOP – Applying for Membership Online… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Join the Discussion! Xtend Sales and Marketing Roundtable

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Xtend’s Sales and Marketing Roundtable is coming soon! Xtend’s Roundtable sessions present an opportunity for sales and marketing professionals to come together to discuss best practices, thought provoking insight, successes, and opportunities.  Join us at this in-person event to collaborate with your peers using industry tools and platforms, and… Read more »

Jan 20, 2017

CU*Answers Presents: Remote Deposit Capture

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers presents Remote Deposit Capture with the development of CU*Answers Mobile App 2.0! Members can use their It’s Me 247 login to gain access to Mobile Check Deposit, Mobile Banking, Transfer Money, and much more. Visit the IRSC Store To learn more about Remote Deposit Capture, including how to… Read more »

Jan 19, 2017

Boot Camp Signups Coming Soon!

Mark your calendars!  The next Boot Camp from CU*Answers Network Services will be hosted on Wednesday, March 29 and Thursday, March 30 at our 28th Street location. Our Boot Camps offer immersive interactions between design, development, and technical leaders with credit union participants, covering subject matter at a deeper level than is typical for most… Read more »

Jan 18, 2017

Learn More About How to Launch Mobile App 2.0!

Mobile App 2.0 is here!  Learn about Mobile Check Deposit, Mobile Banking, and other Online Banking features, all with a single It’s Me 247 login. For more information, including pricing and how to get placed on the schedule for mobile app deployment to your members, join one of our upcoming sessions: Tuesday, January 24 at 10:00… Read more »

Jan 18, 2017

Join Us for the Imaging Solutions Roundtable!

ATTENTION: Imaging Solutions Release Management Subscribers Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! Thursday, February 23 9 AM – 3 PM CU*Answers 6000 28th St SE, Grand Rapids MI 49546 Reserve Your Seat  This is an in-person event, however, a web conference has been arranged to include participants that… Read more »

Jan 17, 2017

Sunsetting the WCalendar and WMail Tools in CU*BASE

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS With the 17.03 Release of CU*BASE, we will be sunsetting the WCalendar and WMail Tools. As support for both WCalendar and WMail development was suspended several years ago, with this release we will now be removing them from CU*BASE menus and screens. This means that the following options will… Read more »

Jan 16, 2017