Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Dec 4, 2020

November Owner’s View Monthly Recap

November Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the November 2020 edition of the Owner’s View Monthly Recap! November 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Dec 4, 2020

Maintain and Monitor Your Credit Union’s Budget – Order Your Custom Consulting Engagement Today!

Maintain and Monitor Your Credit Union’s Budget – Order Your Custom Consulting Engagement Today!

Tap into the experience and knowledge of Earnings Edge consultants to adapt CU*BASE Budgeting Tools as an integrated part of your credit union’s strategic design; the robust CU*BASE Budgeting toolset allows you to create, maintain and monitor your credit union’s annual budget.  Evaluate your own projections against your actual performance – no downloads, formatting or… Read more »

Dec 4, 2020

It’s Thursday of Asterisk Intelligence Week!

It’s Thursday of Asterisk Intelligence Week!

The Asterisk Intelligence Team welcomes you to participate in the final sessions of its 4-day event, Asterisk Intelligence Week.  Attend our live webinars today (Registration required!) Below are several free webinars scheduled today, December 3rd, offered by the Asterisk Intelligence team. Use the links below to register for any class that catches your eye! Introduction… Read more »

Dec 3, 2020

Join AuditLink on December 8th to Learn About our Cooperative Approach to Vendor Management

Join AuditLink on December 8th to Learn About our Cooperative Approach to Vendor Management

AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country.  We set the standards for vendor due diligence for a national audience.  Our Meet AuditLink series focuses on Vendor Management and the people who drive the innovation and technology that sets us apart from all others. This informative… Read more »

Dec 2, 2020

It’s Wednesday of Asterisk Intelligence Week!

It’s Wednesday of Asterisk Intelligence Week!

The Asterisk Intelligence Team welcomes you to participate OnDemand in the Wednesday session of their 4-day event, Asterisk Intelligence Week. Today’s session is Prove It with Data: Strategies and Solutions. Below is an OnDemand curriculum of recorded classes, offered by Asterisk Intelligence and available when you are. Use this curriculum to attend anytime that is… Read more »

Dec 2, 2020

CU*BASE GOLD 20.12 Coming Soon!

CU*BASE GOLD 20.12 Coming Soon!

Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 20.12: Online credit unions: December 13 Site-Four partners: December 13 Self-processing credit unions: December 13 Release Documents 20.12 Release Summary 20.12 Tool Changes 20.12 Database Changes Reminder: GOLD Version Check Following the release, if someone logs… Read more »

Dec 1, 2020