Client News
Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
A Note From the VP of Education They say there’s a time for sowing and a time for reaping. At CU*Answers, the growing season is undoubtedly underway. As you may have noticed over the past year, CU*Answers is planting seeds, both internally and externally. We are investing in our teams and in our software so… Read more »
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Internet Retailer Support Center
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
Building the Factory!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
Related News
Reserve Your Seat for the Internet Retailing Task Force
During the CEO Strategic Developers Boot Camp in November 2018, CEOs brainstormed on the future of internet banking from a big-picture, strategic point of view. In addition to exploring how credit unions envision their internet retailing strategies in the coming decade, CU*Answers reviewed two 2019 initiatives that serve as templates for tactical approaches for internet… Read more »
Mar 22, 2019
Check Out the Sales and Marketing University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of April, we will be hosting a series of Sales and Marketing-focused webinars. Take a look at these upcoming courses! Monday, April 8 3:30 PM – 5:00 PM ET Report… Read more »
Mar 22, 2019
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Tuesday, April 2 9:00 AM – 10:00 AM ET Internal Controls Best Practices Register for web conference Register for classroom session… Read more »
Mar 21, 2019
5300 Call Report: 1st Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q119 Call Report any time after April 1, but be… Read more »
Mar 21, 2019
Jump into a Dashboard Dive: Where Your Members Borrow
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #976, the Where Your Members Borrow dashboard. Have you ever wondered who your top loan competitors were? Or which other financial institutions your members do business with? This dashboard reviews the active trade line details received during… Read more »
Mar 21, 2019
Check Out the ORD University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of April, we will be hosting a set of webinars relating to the Organizational Resource Development Team. Take a look at the courses we have coming up! Thursday, April 4 3:00… Read more »
Mar 20, 2019
Join Xtend for Next Week’s Webinars
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, March 26 2:00 PM – 2:30 PM ET Losing the Love: Recapturing Your Memberships Members don’t always… Read more »
Mar 19, 2019
A Note From the Help Desk: Annual Firewall Review
ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS Do You Know How Your Firewall is Set Up? As part of your ongoing technology oversight, we encourage you to meet with us and review your firewall configuration on an annual basis. Given the increased and continued focus on cybersecurity for credit unions, we’d like to help you learn… Read more »
Mar 19, 2019
Join the Mobile Technologies Group for an Update on Current and Upcoming Products
It’s time for a quarterly update on the latest developments from the Mobile Technologies Group (MTG)! Follow the link below to join us for this event, where you can learn more about: Recently-released products from the MTG Projects that are currently being worked on, including prototypes for new products How your credit union can get… Read more »
Mar 19, 2019
March Owner’s Voice Voting Reminder
The month is almost over, and voting for this month is going with it. Please take a moment right now to let your voice be heard over on Owner’s Voice. If you have any questions, contact us at: ownersvoice@cuanswers.com
Mar 19, 2019