Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Letter to Clients Dear CU*Answers Clients, What a wealth of new training opportunities this year brings! I am excited to announce three new courses that will help you take advantage of all the options available through our Internet Retailer Support Center (IRSC): Shopping the IRSC Online Store (13.01), MAP/MOP – Applying for Membership Online… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

Another Cooperative Investment Opportunity!

Another Cooperative Investment Opportunity!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation loan offering that this credit union has exclusively for you, their cuasterisk.com network partner! Consumers Federal Credit Union   View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity… Read more »

Nov 20, 2017

Video of the Week: Accessing a Document in Your Virtual StrongBox

Video of the Week: Accessing a Document in Your Virtual StrongBox

Accessing a Document in Your Virtual StrongBox Account Need a quick way to show members how to access receipts and other documents in their Virtual StrongBox?  Refer them to this video, which has been viewed 162 times!  Increase Virtual StrongBox usage and refer members to this video today! Play Video Want to customize this video with your credit… Read more »

Nov 20, 2017

Huge Discounts on the It’s Me 247 Mobile App 2.0!

Huge Discounts on the It’s Me 247 Mobile App 2.0!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers Presents: Huge Discounts on the It’s Me 247 Mobile App 2.0! CU*Answers is giving all credit unions with less than 5,000 members their own custom It’s Me 247 Mobile Web Banking theme, a prerequisite for the FREE It’s Me 27 Mobile App 2.0.  Act fast and we’ll even throw… Read more »

Nov 17, 2017

Another Cooperative Investment Opportunity!

Another Cooperative Investment Opportunity!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation loan offering that this credit union has exclusively for you, their cuasterisk.com network partner! Kansas City Credit Union   View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity… Read more »

Nov 16, 2017

The Asterisk Intelligence team: helping you turn data in actionable information

The Asterisk Intelligence team: helping you turn data in actionable information

Work smarter, not harder!  The Asterisk Intelligence team brings you a team of analysts who work to interpret your data for insights and opportunity.  Tools like Analytics Booth, Report Builder, Dashboards, and Unique Data Management give you the power to see and control your database – the Asterisk Intelligence team will work with you to… Read more »

Nov 16, 2017