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video News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video

Pull Up a Seat for a Learning Café Session 

Pull Up a Seat for a Learning Café Session

Join Julie Gessner for February’s Learning Café Session! Julie will discuss the importance of auditing your staff profile on a regular basis and will explore available resources that can help you to make effective choices.  As an extra bonus, Julie will cover the CU*Answers Who’s Who Guide, an online directory to the brands of CU*Answers and the people that drive them. Register Today

Take a Look at the CU*Answers University Courses for February! 

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in February! Register Now

Meet the Newest Member of Our Family – Servicer Edition! 

Meet the Newest Member of Our Family – Servicer Edition!

Do you work with CUSOs or other businesses that offer mortgage, commercial or consumer lending and need a comprehensive suite of account servicing tools? Register for one of our webinars to get a high-level overview of the Servicer Edition platform and how it can benefit the business owners you serve!

Register Now

December Owner’s View Monthly Recap 

December Owner’s View Monthly Recap

Check out recent programming changes in the December 2022 edition of the Owner’s View Monthly Recap! The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. 

Check It Out

Sunsetting the End of Month Checklist Service 

Sunsetting the End of Month Checklist Service

In February of 2022, we began delivering the End of Month Checklist Form via CU*Answers Client News.  As we move into the new year, the Client Services and Education team will be sunsetting the End of Month Checklist service, with January 2023 planned as the final month for this service.
Learn More

Virtual StrongBox Pricing Changes 

Virtual StrongBox Pricing Changes

Does your credit union have a plan? Learn More

Conversations On… 

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Kick off the New Year with a Fresh Website 

Kick off the New Year with a Fresh Website

CU*Answers Web Services is currently scheduling new website projects to begin in March 2023.

Get started on a fresh new website next year. Sign Up

Previous Next

Two for Tuesday with CEO Geoff Johnson – 1/24/2023

Two for Tuesday with CEO Geoff Johnson – 1/24/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdaysonlineself-processingvideo
Jan 24, 2023

Video of the Week: Combining Collections Trackers

Video of the Week: Combining Collections Trackers

Combining Collections Trackers Need a quick way to show your staff how they can consolidate collections trackers in CU*BASE?  Refer them to this video, which has been viewed 863 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo
Jan 23, 2023

Two for Tuesday with CEO Geoff Johnson – 1/17/2023

Two for Tuesday with CEO Geoff Johnson – 1/17/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdaysonlineself-processingvideo
Jan 11, 2023

Video of the Week: Creating a Collection Card

Video of the Week: Creating a Collection Card

Creating a Collection Card Need a quick way to show your staff how they can create a collection card in CU*BASE?  Refer them to this video, which has been viewed 1,146 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo
Jan 12, 2023

Two for Tuesday with CEO Geoff Johnson – 1/10/2023

Two for Tuesday with CEO Geoff Johnson – 1/10/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdaysonlineself-processingvideo
Jan 5, 2023

Video of the Week: Changing the Negative Balance Limit

Video of the Week: Changing the Negative Balance Limit

Changing the Negative Balance Limit Need a quick way to show your staff how they can change the negative balance limit on a delinquent loan in CU*BASE?  Refer them to this video, which has been viewed 892 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo
Jan 9, 2023

Video of the Week: Loan Quoter Extras

Video of the Week: Loan Quoter Extras

Loan Quoter Extras Need a quick way to show your staff how they can access helpful features included with the loan quoter tool?  Refer them to this video, which has been viewed 4,908 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo
Jan 3, 2023

Two for Tuesday with CEO Geoff Johnson – 1/03/2023

Two for Tuesday with CEO Geoff Johnson – 1/03/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdaysonlineself-processingvideo
Jan 3, 2023

Video of the Week: Loan Quoter Basics

Video of the Week: Loan Quoter Basics

Loan Quoter Basics Need a quick way to show your staff how they can use the loan quoter tool to provide members with loan payment estimates?  Refer them to this video, which has been viewed 5,738 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo
Dec 27, 2022

Two for Tuesday with CEO Geoff Johnson – 12/27/2022

Two for Tuesday with CEO Geoff Johnson – 12/27/2022

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdaysonlineself-processingvideo
Dec 20, 2022
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Upgrade your Decision Model

Upgrade your Decision Model

FUEL Decision Model with preconfigured templates and annual tune up!

Get Started with FUEL Decision Model

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Julie Gessner for February’s Learning Café Session! Julie will discuss the importance of auditing your staff profile on a regular basis and will explore available resources that can help you to make effective choices.  As an extra bonus, Julie will cover the CU*Answers Who’s Who Guide, an online directory to the brands of CU*Answers and the people that drive them. Register Today

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online CUs
23.05  May. 7, 2023
CU* Partners
23.05  May. 7, 2023
Self Processing CUs
23.05  May 21, 2023 (Sunday)

More about releases

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Sunsetting the End of Month Checklist Service

Sunsetting the End of Month Checklist Service

In February of 2022, we began delivering the End of Month Checklist Form via CU*Answers Client News.  As we move into the new year, the Client Services and Education team will be sunsetting the End of Month Checklist service, with January 2023 planned as the final month for this service.
Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Virtual StrongBox Pricing Changes

Virtual StrongBox Pricing Changes

Does your credit union have a plan? Learn More

We're Hiring!
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