Submit An Idea

How API-95 Might Affect Your Idea

API-95This is a year of some major foundation projects, including the big one we’re calling API-95. During the 2018 API-95 Pause For The Cause we will be putting a hold on releasing new features for our desktop and mobile banking products.

But that doesn’t mean we’ll stop talking about them and taking your suggestions. In fact, the Online-19 project means that we will be spending the year brainstorming and planning for the next incarnation of It’s Me 247 for desktop and mobile users. So add your voice as we develop our wish list!

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
January 12, 2018

Attention Administrators: Join Us for TLC/CU*BASE Online Campus Training!

Attention Administrators: Join Us for TLC/CU*BASE Online Campus Training!

Attention Administrators: New to using CU*BASE?  Want to learn how to manage online learning opportunities for your employees?  Join us on one of the following dates for a brief training webinar on the Online Campus, a free resource your credit union employees can access through the Links button in CU*BASE! Wednesday, August 22 12:00 PM… Read more »

Aug 21, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Aug 21, 2018

In Case You Missed It – August 2018

In Case You Missed It – August 2018

This month, Xtend communicated multiple fraud alerts on behalf on some of our network credit unions.  The fraud alerts posted in August all described separate attempted uses of fraudulent cashier’s checks, with details including inaccurate information/logos, dollar amounts listed, and that each of these scenarios are believed to have ties to a secret shopper scam…. Read more »

Aug 20, 2018

Jump into a Dashboard Dive: Loans Paid Ahead Analysis Dashboard

Jump into a Dashboard Dive: Loans Paid Ahead Analysis Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the NEW CU*BASE Loans Paid Ahead Dashboard.  Learn how to utilize this dashboard to identify loans which are being paid off ahead of schedule.  Analyze your portfolio by Loan Category, Purpose Code, or Security Code to see exactly… Read more »

Aug 20, 2018