Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Updated
November 21, 2016

Join the Discussion! Xtend Sales and Marketing Roundtable

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Xtend’s Sales and Marketing Roundtable is coming soon! Xtend’s Roundtable sessions present an opportunity for sales and marketing professionals to come together to discuss best practices, thought provoking insight, successes, and opportunities.  Join us at this in-person event to collaborate with your peers using industry tools and platforms, and… Read more »

Jan 20, 2017

CU*Answers Presents: Remote Deposit Capture

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers presents Remote Deposit Capture with the development of CU*Answers Mobile App 2.0! Members can use their It’s Me 247 login to gain access to Mobile Check Deposit, Mobile Banking, Transfer Money, and much more. Visit the IRSC Store To learn more about Remote Deposit Capture, including how to… Read more »

Jan 19, 2017

Boot Camp Signups Coming Soon!

Mark your calendars!  The next Boot Camp from CU*Answers Network Services will be hosted on Wednesday, March 29 and Thursday, March 30 at our 28th Street location. Our Boot Camps offer immersive interactions between design, development, and technical leaders with credit union participants, covering subject matter at a deeper level than is typical for most… Read more »

Jan 18, 2017

Learn More About How to Launch Mobile App 2.0!

Mobile App 2.0 is here!  Learn about Mobile Check Deposit, Mobile Banking, and other Online Banking features, all with a single It’s Me 247 login. For more information, including pricing and how to get placed on the schedule for mobile app deployment to your members, join one of our upcoming sessions: Tuesday, January 24 at 10:00… Read more »

Jan 18, 2017

Join Us for the Imaging Solutions Roundtable!

ATTENTION: Imaging Solutions Release Management Subscribers Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! Thursday, February 23 9 AM – 3 PM CU*Answers 6000 28th St SE, Grand Rapids MI 49546 Reserve Your Seat  This is an in-person event, however, a web conference has been arranged to include participants that… Read more »

Jan 17, 2017

Sunsetting the WCalendar and WMail Tools in CU*BASE

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS With the 17.03 Release of CU*BASE, we will be sunsetting the WCalendar and WMail Tools. As support for both WCalendar and WMail development was suspended several years ago, with this release we will now be removing them from CU*BASE menus and screens. This means that the following options will… Read more »

Jan 16, 2017