Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

Developer’s Help Desk e-Alert: Check Out Our Recent Project Updates!

Developer’s Help Desk e-Alert: Check Out Our Recent Project Updates!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce previous vendor integrations, which can be ordered through our online store. Visible Equity (an nCino Company) – Visible Equity provides comprehensive, intuitive ALLL/CECL software that allows… Read more »

Jan 25, 2021

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

This month, we will be offering a review of the Balancing Made Easy Guide.  The Balancing Made Easy Guide is designed to walk your accounting department through the procedures that CU*Answers recommends for reconciling all CU*BASE daily processing and interfaces.  Join Stephanie Raven, Team Lead with Client Services and Education to learn more! Tuesday, February… Read more »

Jan 25, 2021

Take a Look at the CU*Answers University Courses for February!

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in February!   Tuesday, February 2 10:00 AM – 11:00 AM ET Vendor Management 101 Register for web conference   Thursday, February 4 3:00… Read more »

Jan 22, 2021

A Quick Reminder About Accessing Your TLC 360 Learning Center

A Quick Reminder About Accessing Your TLC 360 Learning Center

As your credit union was recently upgraded to TLC 360 Learning Center, we wanted to remind you of the new URL for accessing the site.  Your new URL is: https://cuanswers000.cutrainingonline.com/tlc360. Please note: the ‘000’ following ‘cuanswers’ in the URL is a stand-in for your credit union number. The credit union number is the same as… Read more »

Jan 21, 2021

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Wednesday, February 3 3:00 PM – 3:30 PM ET This Month’s Focus Review of Tool #2: Work/View Loan Application Status The Work/View Application Status system consists of three different layouts that can be used to view pending, denied, and booked (approved/created) loan requests.  All incoming applications, regardless of their source, are marked with the date… Read more »

Jan 21, 2021

New Phone Number Flags Arrive January 26th – Come to the Info Session to Find Out More!

New Phone Number Flags Arrive January 26th – Come to the Info Session to Find Out More!

Beginning Tuesday, January 26, CU*Answers will begin using a new method for determining which member phone numbers are sent to EFT vendors. There are several things happening with this change,  including new options for flagging phone numbers, new rules for what triggers a vendor maintenance record, and a conversion over existing data for implementation day…. Read more »

Jan 20, 2021

Analytics Booth is FREE for Credit Unions with Less Than 2,000 Members!

Analytics Booth is FREE for Credit Unions with Less Than 2,000 Members!

The Asterisk Intelligence team is excited to announce that, beginning in 2021, Analytics Booth will be free to all credit unions with less than 2,000 members.  With your subscription to Analytics Booth, you will have access to 80+ trend lines of your credit union’s data, 12 dashboards, customized alerts, Powerlines, etc.  To activate your subscription,… Read more »

Jan 19, 2021

Give Your Members the Option to Sign Forms Wherever They Are!

Give Your Members the Option to Sign Forms Wherever They Are!

Are you getting business done with your members remotely and safely via online banking Virtual Closing Rooms and eDOCSignature?  You could be!  With the convenience of eDOCSignature, members can sign their documents anywhere their mobile devices take them. When you send members a document to eSign, they receive an email with instructions on how they… Read more »

Jan 18, 2021