Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Updated
November 21, 2016

It’s Almost Time for the September Tricks of the Trade Webinar!

It’s Almost Time for the September Tricks of the Trade Webinar!

The September Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to transitioning checking accounts between Dividend Applications, automating your Check Ordering process, Online Ballots for elections, and Patronage Dividends. Don’t have time… Read more »

Sep 20, 2017

It’s Almost Time for a Dashboard Dive: Loan Write-Off/Charge-Off History

It’s Almost Time for a Dashboard Dive: Loan Write-Off/Charge-Off History

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! This screen displays various information about the loan, such as the interest rate, payment frequency, and date opened, and is a summary of what the loan looks like at write-off or charge-off.  This should be used to ensure that you have accessed… Read more »

Sep 20, 2017

Applications Now Open for the 2018 Boot Camps!

Applications Now Open for the 2018 Boot Camps!

2018 Executive Boot Camps Applications Now Open! We’re bringing back the Boot Camps! Boot Camps provide intensive interactions between CU*Answers design, development, and technical leaders and credit union participants, covering subject matter at a deeper level than is typical for most education and focus group sessions. What Makes Data Valuable & Building Solutions as a Co-Op… Read more »

Sep 19, 2017

The Debit Card Contest Begins October 1st – There is Still Time to Enroll!

The Debit Card Contest Begins October 1st – There is Still Time to Enroll!

CU*Answers free Debit Card Contest starts October 1st   Every time your members perform a signature-based transaction with their debit cards, they will be entered for a chance to win a Samsung Galaxy Tablet* *For participating credit unions only Access the electronic contest marketing materials here  One (1) Prize Winner will be selected on or… Read more »

Sep 18, 2017

Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in October!   Tuesday, October 3 2:00 PM – 3:00 PM ET, web conference Lending from Request to Disbursement: Understanding the Application Process  … Read more »

Sep 18, 2017

Don’t Miss This Week’s Xtend Webinars!

Don’t Miss This Week’s Xtend Webinars!

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, September 19 2:00 PM – 2:30 PM ET Member Reach “A Deep Dive” Ever wish you had an… Read more »

Sep 18, 2017