Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

With media escalating awareness of the recent COVID-19 outbreak, several credit unions have reached out to CU*Answers asking about our large-scale pandemic plans. Our team would like to share our response with the CU*BASE credit union network. Planning and preparing for disruptive events, whether the result of a natural, man-made, or technology incident, is the… Read more »

Mar 17, 2020

Take a Look at the CU*Answers University Courses for April!

Take a Look at the CU*Answers University Courses for April!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in April!   Monday, April 6 4:30 PM – 5:00 PM ET Preparing for a Cybersecurity Incident Response Register for web conference   Tuesday,… Read more »

Mar 31, 2020

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Need to communicate changes in branch hours or updates to policies and procedures?  As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners.  Simply enter… Read more »

Mar 31, 2020

Let Your Members Know Your Credit Union is Open with this FREE Campaign!

Let Your Members Know Your Credit Union is Open with this FREE Campaign!

Let your members know that your credit union is ready to support their financial needs during these changing times.  With the We Are Open campaign, you can communicate that members will still receive the quality service they’ve come to expect from your staff, via your drive-thru.  Included in this campaign are several banners for your… Read more »

Mar 27, 2020

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Need to communicate changes in branch hours or updates to policies and procedures?  As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners.  Simply enter… Read more »

Mar 27, 2020

Tips from AuditLink: Advice from Jim Vilker, NCCO, CAMS

Tips from AuditLink: Advice from Jim Vilker, NCCO, CAMS

Managing Regulatory Ramifications in Today’s Environment Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. But along with all the decisions that are being made to help adversely affected members are questions relating to the eventual regulatory response. Below, we’ve covered a couple… Read more »

Mar 26, 2020