Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Updated
November 21, 2016

Check Out the Xtend Webinars Coming Your Way!

Check Out the Xtend Webinars Coming Your Way!

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, June 28 2:00 PM – 3:00 PM ET RevelTV With their unique Channel Valet™ service, RevelTV’s experienced technical… Read more »

Jun 22, 2017

Join Us for the June Tricks of the Trade Webinar!

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Jun 20, 2017

Lender*VP Forms is ready to assist with Military Lending Act (MLA) credit card form changes

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Jun 20, 2017

ProDOC Upgrade coming on 6/20

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Jun 19, 2017

Throwback Thursday: My Community

Throwback Thursday: My Community

Credit unions don’t just serve their members, they also give back to their local communities.  Members volunteer, they participate in the democratic process, and they help determine how credit unions can best serve their needs along with those of their community. How is your credit union involved with local organizations?  How are you engaging with… Read more »

Jun 15, 2017