Submit An Idea

The Suggestion Box Is Overflowing!

The Idea Form Suggestion Box is Full!

We appreciate all the ideas flowing in through the Idea Form suggestion box. This is a great indicator of how engaged you are as clients and proving the cooperative spirit works! Right now the Idea Form inbox is overflowing. Therefore, we are putting a hold on new Idea Form submissions while we sort through the current stack and assign priorities.

But we still want to keep you engaged! Here are two resources for your ideas and discussions:

conversations on logo

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. As the name implies, these will be conversations on specific topics: credit union core disciplines, tools for members and employees, and the current hot topics that people are buzzing about.

Find a Conversations On… Group

Developer's Help Desk

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Learn More About the DHD

Submitting an Idea Form

The Idea Form suggestion box is temporarily closed

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
November 30, 2022

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A Note From the Help Desk: TrendMicro Price Increases

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