Submit An Idea

How API-95 Might Affect Your Idea

API-95This is a year of some major foundation projects, including the big one we’re calling API-95. During the 2018 API-95 Pause For The Cause we will be putting a hold on releasing new features for our desktop and mobile banking products.

But that doesn’t mean we’ll stop talking about them and taking your suggestions. In fact, the Online-19 project means that we will be spending the year brainstorming and planning for the next incarnation of It’s Me 247 for desktop and mobile users. So add your voice as we develop our wish list!

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
January 12, 2018

Jump into a Dashboard Dive: Portfolio Analysis – Savings

Jump into a Dashboard Dive: Portfolio Analysis – Savings

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review CU*BASE Tool #596 our Savings Portfolio Analysis feature.  Organize your products by Dividend Application, Product Type, or General Ledger account to align with your preferred reporting method.  See balances per category, active product counts, and even analyze your… Read more »

Feb 16, 2018

Have you checked out the NCUA’s proposed 5300 Call Report changes?

Have you checked out the NCUA’s proposed 5300 Call Report changes?

Have you checked out the NCUA’s proposed 5300 Call Report changes yet?  The changes are targeted for March 2019, and the NCUA wants your feedback! The overall theme is modernization and simplification in order to reduce the reporting burden for credit unions.  Check out the 5300 Call Report Tools kitchen page for a highlight of… Read more »

Feb 15, 2018

Phase Three of Same Day ACH is Coming Soon!

Phase Three of Same Day ACH is Coming Soon!

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/).  As long as your evening posting configuration is set to post both debits and credits, you are already compliant with the same-day posting rules. Why are you compliant? Phase… Read more »

Feb 15, 2018

Take a Look at the New and Updated Content in Show Me the Steps!

Take a Look at the New and Updated Content in Show Me the Steps!

Visit Show Me the Steps for simple instructions on how to do stuff in CU*BASE! Visit Show Me the Steps While you’re there, check out the new and updated content! New & Updated Videos Deleting a Payee updated Depositing a Check Remotely NEW! Enrolling in eStatements NEW! Mobile App Basics NEW! Online Banking Overview updated Subscribing to eNotices & eAlerts updated Transferring… Read more »

Feb 15, 2018

Managed OLLE

Managed OLLE

Want to use OLLE but need help? Engage Xtend! Content Creation Graphic Design Professional outbound lead follow-up using scripts approved and developed by both your team and ours   Have us assist with all, or simply select the area we can assist you with. Contact Us Today!

Feb 14, 2018