Tune Ups present an opportunity to take a second look and see if everything is functioning as planned. We will work with your team to best identify potential improvements to your credit union’s processes. Whether you are a new client or a seasoned CU*BASE veteran, a Lending Tune Up can help your team identify new… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL It has recently come to our attention that Dealertrack offers email notifications to keep clients informed of any changes or updates to their system status. To subscribe, follow the link below, then select the ‘Subscribe to Update’ option in the top right corner of… Read more »
Join us for an educational webinar as we discuss VantageScores, a type of credit score that has not previously been used in CU*BASE. These scores are coming to CU*BASE soon, and will be replacing the previous FICO scores. This webinar will be jointly hosted by CU*Answers, TransUnion, and VantageScore. We will explore how VantageScore differs… Read more »
Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend mortgage servicing team. We make it easy for you by providing services such as Escrow Processing and Investor Reporting. Join us for an informative webinar, and let us put our team of experts to work for your credit union! Thursday, June 21… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of May, we will be hosting a set of webinars relating to Lender*VP. Take a look at the courses we have coming up! Monday, May 7 9:30 AM – 11:00 AM… Read more »
With the implementation of Project #46157 today, Wednesday, January 3rd, there is a new look for Home Equity printed coupons that are generated in CU*BASE. Previously, payment coupons included a single line for detailing the Amount Enclosed, as pictured below: However, the coupons will now display three fields, for the Payment Amount, Extra Principal Amount,… Read more »
We’re offering clients a new opportunity to take advantage of an enhanced lending tune up for 2018! You’ll work one-on-one with Pete Winninger, VP of Professional Services, Lender*VP. Pete will bring both his lending and CU*BASE expertise to the table, and work with your credit union to ensure that your lending department is operating as… Read more »
As part of our cooperative effort, CU*Answers would like to help match credit unions who are selling loan participations with credit unions who would like to purchase loan participations. How will this help our credit unions? The are no brokerage fees associated with this service We expedite the participation transaction between credit unions To improve… Read more »
With the CU*BASE 17.12 Release, we completed the annual update for your RegV ‘Price You Pay For Credit’ forms. The graphs and scoring ranges have been updated with the 2017 FICO information received from your credit bureaus based on what model you use to pull credit reports. Please take a moment to review these changes… Read more »
ATTENTION INDIRECT LENDERS Indirect Lenders: 2018 model year vehicles are now on sale. Please review your delivery channels by using Tool #462 to ensure that you do not miss any applications! Questions or concerns? Click here to contact the Lender*VP Team.
Time Zone Processing is the ‘24’. This means that we are continuing to make major changes in our processing approach to help you keep up with the speed of business today.
7 Day Processing or the ‘7’. This means that we will start processing on your behalf seven days a week instead of six.
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Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
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