Newsletters
Stay current by subscribing to CU*Answers newsletters. You can subscribe to CEO Tickler, CEO Tickler Answers, The Education Report, Did You Know, & SettleMINT EFT newsletters. Don’t worry, you can unsubscribe at any time. Why not do it today?
Release Summaries
Are you looking for information about future releases? Check out the Release Planning Page Or take a look at training and demo videos from previous releases. 2017 Monthly Monitor Recap – May 2017 Monthly Monitor Recap – April 2017 Imaging Solutions 17.05 Release Summary – May 28, 2017 CU*BASE Release 17.05 Release Summary – May 21,… Read more »
Release Planning
Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? This page is intended to help you keep in the loop for things that are in the pipeline or nearing completion. Just remember that our development cycle is a living, breathing machine and we are committed to remaining flexible and nimble so that… Read more »
Pricing Guides
Pricing Philosophy Pricing is a tricky business. You can approach it from several different perspectives, ranging from “charge what the market will bear,” to “recover your development costs plus a small profit,” to “give it away and hope for a bigger payoff down the road from the relationship,” to myriad other cost accounting, profitbased formulas…. Read more »
Peer Analysis
For years CU*Answers has helped its clients develop their own potential through many different training and networking opportunities. To promote this style of networking and build an information base for credit unions to use in considering, planning, and using CU*BASE products, CU*Answers presents the CU*BASE Peer Analysis. Use this guide to check out what features… Read more »
“Tricks of the Trade” Newsletter Series
Are you sharing the monthly “Tricks of the Trade” email with your staff? CU*Answers provides a wealth of education and documentation tools. This quick read will keep you and your staff informed about some of the key resources available. This will help you to encourage a culture of continued learning at your credit union. Upcoming… Read more »
Risk Assessment Center
Share with Your Partners! Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements? Share your format with your CUSO partners! Submit a copy of your risk assessment or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com… Read more »
Special Interest Publications
These publications cover topics beyond the CU*BASE software and are especially good for credit union leaders and key personnel to help you “pull it all together” and make the most of your relationship with CU*Answers. A2A Transfer Services What do you have to do to make A2A Services available to your members? We have resources… Read more »
My Favorite Dashboards and Reports Series
These helpful brochures cover over 60 CU*BASE dashboards and reports and over 100 CU*SPY reports! My Favorite Dashboards and Reports Auditing and Compliance Jim Vilker, Vice President, Professional Services, AuditLink, CU*Answers, has picked his top ten CU*BASE dashboards and reports in the My Favorite Dashboards and Reports – Auditing and Compliance brochure. Use this resource… Read more »
Related News
Join Us for the June Tricks of the Trade Webinar!
Scheduled for Tuesday, June 27 from 3:30-4:00 PM ET, the interactive and engaging June Tricks of the Trade webinar will give you an in-depth look at documentation related to 17.05 release enhancements to Automated Non-Returns, Miscellaneous Account forms and the new Reassigning Tracker Follow-ups feature. Attending is easy! No registration is required for this drop-in webinar. Simply join… Read more »
Jun 20, 2017
May CU*BASE Monthly Monitor Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2017 edition of the CU*BASE Monthly Monitor Recap! May 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
Jun 5, 2017
Video of the Week: Adding a Payee in It’s Me 247 Bill Pay
Adding a Payee in It’s Me 247 Bill Pay Need a quick way to show members how to add a payee in online bill pay (Payveris)? Refer them to this video, which has been viewed 2,220 times! Find out why this video is so popular among members and check it out today! Play Video Check out… Read more »
Jun 1, 2017
It’s Almost Time for the May Tricks of the Trade Webinar!
The May Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the 17.05 Release of CU*BASE, the enhancements to Qualified Dividends, the 17.05 Imaging Release, and more. Don’t have time to attend?… Read more »
May 31, 2017
Join Us for the May Tricks of the Trade Webinar!
Scheduled for Wednesday, May 31 from 3:30-4:00 PM ET, the interactive and engaging May Tricks of the Trade webinar will give you an in-depth look at documentation related to the 17.05 Release of CU*BASE, the enhancements to Qualified Dividends, the 17.05 Imaging Release, and more. Attending is easy! No registration is required for this drop-in webinar. Simply join… Read more »
May 24, 2017
CU*BASE 17.05 Release Updates
We will be posting any/all issues related to the 17.05 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out any emails regarding individual issues for this latest release. If you are encountering any issues with the 17.05 release, please refer to the… Read more »
May 22, 2017
CU*BASE GOLD 17.05 Coming Soon!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 17.05: Online credit unions: May 21 Site-Four partners: May 21 Self-processing credit unions: June 5-6 Release Documents 17.05 Release Summary 17.05 Database Changes 17.05 Menu Changes Imaging Solutions Release Imaging Solutions Release 17.05… Read more »
May 2, 2017
April CU*BASE Monthly Monitor Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2017 edition of the CU*BASE Monthly Monitor Recap! April 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
May 1, 2017
It’s Almost Time for the April Tricks of the Trade Webinar!
The April Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to Mobile App Banking and Remote Deposit Capture, a guide for getting started with RDC, how to purchase, and more. Don’t have… Read more »
Apr 18, 2017
Join Us for the April Tricks of the Trade Webinar!
Scheduled for Tuesday, April 18 from 3:30-4:00 PM ET, the interactive and engaging April Tricks of the Trade webinar will give you an in-depth look at documentation related to Mobile App Banking and Remote Deposit Capture, a guide for getting started with RDC, how to purchase, and more. Attending is easy! No registration is required for this… Read more »
Apr 11, 2017