Release Summaries
Are you looking for information about future releases? Check out the Release Planning Page Or take a look at training and demo videos from previous releases. 2020 Owner’s View Monthly Recap – April 2020 CU*BASE Release 20.04 Release Summary – April 26, 2020 CU*BASE Release 20.04 Tool Changes – April 26, 2020 CU*BASE 20.04 Release Resource… Read more »
Release Planning
Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? This page is intended to help you keep in the loop for things that are in the pipeline or nearing completion. Just remember that our development cycle is a living, breathing machine and we are committed to remaining flexible and nimble so that… Read more »
Pricing Guides
Pricing Philosophy Pricing is a tricky business. You can approach it from several different perspectives, ranging from “charge what the market will bear,” to “recover your development costs plus a small profit,” to “give it away and hope for a bigger payoff down the road from the relationship,” to myriad other cost accounting, profit… Read more »
“Tricks of the Trade” Newsletter Series
CU*Answers provides a wealth of education and documentation tools. Although the series is on temporary hiatus, you can still get a lot of great information from previous editions of the newsletter: what resources are available, how to find and use them, and best-kept secrets you maybe haven’t run across before! Documentation: Tricks of the Trade… Read more »
Risk Assessment Center
Share with Your Partners! Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements? Share your format with your CUSO partners! Submit a copy of your risk assessment or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com… Read more »
Special Interest Publications
These publications cover topics beyond the CU*BASE software and are especially good for credit union leaders and key personnel to help you “pull it all together” and make the most of your relationship with CU*Answers. A2A Transfer Services What do you have to do to make A2A Services available to your members? We have resources… Read more »
My Favorite Dashboards and Reports Series
These helpful brochures cover over 60 CU*BASE dashboards and reports and over 100 CU*SPY reports! My Favorite Dashboards and Reports Auditing and Compliance Jim Vilker, Vice President, Professional Services, AuditLink, CU*Answers, has picked his top ten CU*BASE dashboards and reports in the My Favorite Dashboards and Reports – Auditing and Compliance brochure. Use this resource… Read more »
Related News
CU*BASE GOLD 20.04 Coming Soon!
ATTENTION SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for June 7, when you will receive CU*BASE GOLD Version 20.04: Release Documents 20.04 Release Summary 20.04 Tool Changes 20.04 Release Resource Companion Release Training General Release Training This training will provide an overview of all release enhancements. A recorded version of the… Read more »
Did You Update Your Automated Queries After the Release?
Don’t forget: the 20.04 Release of CU*BASE was implemented on April 26th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
Check Out the CU*BASE 20.04 Release Resource Companion
Introducing the CU*BASE Release Resource Companion! Starting with the 20.04 Release of CU*BASE and for each major release going forward, we will be publishing a companion document that includes links to relevant resources and major updates to our core software, with brief summaries of each. Follow the link below to review the 20.04 Release Resource… Read more »
April Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2020 edition of the Owner’s View Monthly Recap! April 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
CU*BASE 20.04 Release Updates
As a reminder, the 20.04 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on April 26. We will be posting any/all issues related to the 20.04 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out… Read more »
Reminder: CU*BASE GOLD 20.04 Coming Soon!
ATTENTION ONLINE CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for April 26, when you will receive CU*BASE GOLD Version 20.04: (Our Site-Four partners will receive this release on April 26 as well.) Release Documents 20.04 Release Summary Release Training General Release Training This training will provide an overview of all release enhancements…. Read more »
CU*BASE GOLD 20.04 Coming Soon!
ATTENTION ONLINE CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for April 26, when you will receive CU*BASE GOLD Version 20.04: (Our Site-Four partners will receive this release on April 26 as well.) Release Documents 20.04 Release Summary Release Training General Release Training This training will provide an overview of all release enhancements…. Read more »
March Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the March 2020 edition of the Owner’s View Monthly Recap! March 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Keep on Track with Year-End Deadlines
Important Information About Tax Processing Deadlines In light of current events, the CU*Answers tax team is closely monitoring all news related to tax reporting and deadlines. Although the IRS has made a few announcements regarding extending tax day to July 15, as of now there have been no directives or instructions regarding extending our submission… Read more »