Out of over 180 entries received, five winners were randomly selected to receive a new touch screen laptop; winners have been notified and their prizes will soon be on the way! Thank you all for your participation and making the CU*BASE New Navigation Word Search Contest, as well as the 17.03 release, such a rousing… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q117 Call Report any time after April 1, but be… Read more »
Introduction to the New Navigation Watch this video to learn all about the new CU*BASE navigation! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
HA Rollover Results Now Available Rollover: March 12 – 13 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed March 12 – 13. You may recall that this rollover period was shortened due to an issue that surfaced for a select group of credit union branch locations, preventing them… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 17.05 Release! Learn more about enhancements coming with the 17.05 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. Because of the… Read more »
IMPORTANT CHANGE: TAX DEADLINE INFORMATION Please mark your calendars with the updated date for final modifications to IRA and HSA balance files, as noted below for each Year-End Processing Guide. Online Credit Unions Pages 48, 51, and 57, as well as the task checklist, have been updated to reflect the change in deadline from April 20… Read more »
We will be posting any/all issues related to the 17.03 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out any emails regarding individual issues for this latest release. If you are encountering any issues with the 17.03 release, please refer to the… Read more »
Searching for Tools in the New Navigation Watch this video to learn how to search for tools in the new CU*BASE navigation! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Don’t Forget! Next week, you will receive CU*BASE GOLD Version 17.03: Online credit unions: March 19 Site-Four partners: March 19 Self-processing credit unions: March 20 Release Documents 17.03 Release Summary 17.03 Database Changes Reminder: GOLD Version Check Following the release, if someone logs into a workstation that is not at… Read more »
The CU*BASE New Navigation arrives next week – make sure you are prepared! There’s still time to register for our final training session. If you have not attended any of our previous training sessions, be sure to sign up – The CU*Answers Client Services & Education Team will help familiarize you with the New Navigation…. Read more »