Take a Look at September’s Featured AnswerBook Question!

Take a Look at September’s Featured AnswerBook Question!

Check out our featured AnswerBook question for the month of September: How can I stop members from receiving a monthly eStatement reminder email?   Click Here to Learn More   Refer to AnswerBook anytime, anywhere; our online database of thousands of questions and answers pertaining to CU*BASE!  Click here to register for AnswerBook today! Want to… Read more »

Sep 19, 2018

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

High Availability Rollover Scheduled Sunday, September 23 – Wednesday, September 26   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, September 23. We will continue providing live production of… Read more »

Sep 18, 2018

Don’t Miss This Week’s Dashboard Dive: Portfolio Analysis – EFT Usage

Don’t Miss This Week’s Dashboard Dive: Portfolio Analysis – EFT Usage

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the Portfolio Analysis – EFT Usage dashboard.  Learn how to use this dashboard for insights into your card portfolios by BIN.  Easily review your portfolio by card type, status, or recent transaction activity.  Trend card activity over time… Read more »

Sep 17, 2018

Jump into a Dashboard Dive: Portfolio Analysis – EFT Usage

Jump into a Dashboard Dive: Portfolio Analysis – EFT Usage

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the Portfolio Analysis – EFT Usage dashboard.  Learn how to use this dashboard for insights into your card portfolios by BIN.  Easily review your portfolio by card type, status, or recent transaction activity.  Trend card activity over time… Read more »

Sep 14, 2018

Don’t Snooze on the Client Access and LegaSuite Upgrades!

Don’t Snooze on the Client Access and LegaSuite Upgrades!

Don’t forget to complete the necessary upgrades to IBM iAccess and LegaSuite!  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations, and must be completed by November 11, 2018.  Don’t wait –… Read more »

Sep 13, 2018

Video of the Week: Cancelling a Person-to-Person Payment

Video of the Week: Cancelling a Person-to-Person Payment

Cancelling a Person-to-Person Payment Need a quick way to show members how they can cancel a person-to-person payment using the Pay Anyone feature in It’s Me 247 Online Banking?  Refer them to this video, which has been viewed 283 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »

Sep 10, 2018

[The Pulse] HA Rollover Scheduled for September 23-26

[The Pulse] HA Rollover Scheduled for September 23-26

High Availability Rollover Scheduled Sunday, September 23 – Wednesday, September 26   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, September 23. We will continue providing live production of… Read more »

Sep 7, 2018

Join Us for Today’s Dashboard Dive: Link/View Dealer Member Loans

Join Us for Today’s Dashboard Dive: Link/View Dealer Member Loans

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the NEW CU*BASE Link/View Dealer Member Loans Dashboard.  No longer do you need to run a report to see all of your indirect loans in one place!  Learn how this dashboard can be used to increase visibility into… Read more »

Sep 6, 2018

August CU*BASE Monthly Monitor Recap

August CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2018 edition of the CU*BASE Monthly Monitor Recap! August 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Sep 4, 2018