Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Fee Income, Refunds, and Waiver dashboards. Learn how to utilize these dashboards to analyze and understand your fee income like never before! Use these tools to compare your total potential fee income versus your collected fee… Read more »
Searching for an Account Need a quick way to show your staff how they can use Phone Operator in CU*BASE to search for a member’s account? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard. Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes. Quickly review call volume per day,… Read more »
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard. Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes. Quickly review call volume per day,… Read more »
Quoting Dividends Paid Need a quick way to show your staff how they can use Phone Operator in CU*BASE to view a member’s dividend and interest information from the previous year? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Quoting Average Balance Need a quick way to show your staff how they can use Phone Operator in CU*BASE to determine the average daily balance of a member’s account? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #476, the Written-Off/Charged-Off Loan History Dashboard. Do you have a firm handle on your historical loan losses? Do you know how your 2019 year- to-date charged off loans are trending versus 2018? Analyzing your historical loan losses… Read more »
As a reminder, the 19.05 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on May 5. We will be posting any/all issues related to the 19.05 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out… Read more »
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #476, the Written-Off/Charged-Off Loan History Dashboard. Do you have a firm handle on your historical loan losses? Do you know how your 2019 year- to-date charged off loans are trending versus 2018? Analyzing your historical loan losses… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2019 edition of the CU*BASE Monthly Monitor Recap! April 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
