[The Pulse] Updated 2017 Business Continuity Plan Now Available

[The Pulse] Updated 2017 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: Mid-Year Revision Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jul 21, 2017

It’s Almost Time for a Dashboard Dive: ARU/Online Banking Statistics

It’s Almost Time for a Dashboard Dive: ARU/Online Banking Statistics

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the ARU/Online Banking Statistics Dashboard, you can view usage statistics to gauge member participation in CU*Talk Audio Response Banking, Member Text Banking, and Online and Mobile Web Banking.  View the number of members using these services, average login/call activity, frequency of… Read more »

Jul 19, 2017

NADA Vehicle Valuation – Streamlining Your Vehicle Loan Process

NADA Vehicle Valuation – Streamlining Your Vehicle Loan Process

As a CU*Answers client, you have the ability to activate a seamless NADA (National Automobile Dealer Association) integrated valuation tool to populate the automobile’s current value directly into the collateral record. It is necessary for loan officers to verify the value of vehicles during the loan process.  In the past, this required loan officers to… Read more »

Jul 17, 2017

Jump into a Dashboard Dive: ARU/Online Banking Statistics

Jump into a Dashboard Dive: ARU/Online Banking Statistics

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the ARU/Online Banking Statistics Dashboard, you can view usage statistics to gauge member participation in CU*Talk Audio Response Banking, Member Text Banking, and Online and Mobile Web Banking.  View the number of members using these services, average login/call activity, frequency of… Read more »

Jul 14, 2017

It’s Almost Time for a Dashboard Dive: Tiered Services Monthly Comparison

It’s Almost Time for a Dashboard Dive: Tiered Services Monthly Comparison

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the CU*BASE Tiered Services program, you can compare scores from multiple months side-by-side, giving you an excellent way to track progress of your Tiered Services and how they are motivating members to participate.  You can even ‘drill down’ to see more… Read more »

Jul 12, 2017

Jump into a Dashboard Dive: Tiered Services Monthly Comparison

Jump into a Dashboard Dive: Tiered Services Monthly Comparison

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! With the CU*BASE Tiered Services program, you can compare scores from multiple months side-by-side, giving you an excellent way to track progress of your Tiered Services and how they are motivating members to participate.  You can even ‘drill down’ to see more… Read more »

Jul 7, 2017

June CU*BASE Monthly Monitor Recap

June CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2017 edition of the CU*BASE Monthly Monitor Recap! June 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying… Read more »

Jul 5, 2017

It’s Almost Time for a Dashboard Dive: Skip Pay History Dashboard

It’s Almost Time for a Dashboard Dive: Skip Pay History Dashboard

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! The Skip Pay History Dashboard gives you a powerful tool for slicing and dicing your consumer skip-payment programs to determine how successful they have been, as well as when and where they are being used most often.  The Skip Payment History Analysis… Read more »

Jul 5, 2017