Item Processing Disaster Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. This past September, teams at CU*Answers completed the annual test by restoring the CheckLogic environment and performing daily check processing operations from systems at our secondary data center. This exercise… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Follow Up This is a follow up notification regarding the NCUA’s 3rd quarter 5300 Call Report changes. Please review the attached letter that highlights a few features of the CU*BASE tool that were impacted. Read the 3rd Quarter Status Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the October 2017 edition of the CU*BASE Monthly Monitor Recap! October 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
The CU*BASE Tool Information Window Watch this video to learn about the CU*BASE GOLD tool information window, which displays key details about CU*BASE tools. This video has been viewed 216 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
HA Rollover Results Now Available Rollover: September 17 – 20 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed September 17 – 20. In the report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process. HA Rollover Results… Read more »
We will be posting any/all issues related to the 17.10 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out any emails regarding individual issues for this latest release. If you are encountering any issues with the 17.10 release, please refer to the… Read more »
Your CU*BASE Preferences Watch this video to learn how to edit your preferences in CU*BASE. This video has been viewed 124 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Don’t Forget! Next week, you will receive CU*BASE GOLD Version 17.10: Online credit unions: October 22 Site-Four partners: October 22 Self-processing credit unions: November 13-14 Release Documents 17.10 Release Summary 17.10 Database Changes 17.10 Tool Changes File Maintenance Inquiry Enhancement (Addendum) Attention auditors: The File Maintenance Inquiry (Tool #159)… Read more »
Touring the Home Page Do you have employees who are new CU*BASE users? Check out this video for a quick overview of the CU*BASE home page. This video has been viewed 736 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! These tools can be used to analyze teller activity for a certain period of time, and count audit key transactions (transactions that hit the teller drawer). Use this dashboard to specify exactly which time blocks should be reported on the analysis, and… Read more »