Let’s Build It Together! Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Let’s Build It Together!  Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool?  Use the link below to… Read more »

Feb 13, 2024

Online Banking Rollover Event Tomorrow – Updates to be Posted on the CU*BASE Alerts Page

Online Banking Rollover Event Tomorrow – Updates to be Posted on the CU*BASE Alerts Page

Don’t forget: tomorrow morning, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business.  The Rollover event is scheduled to begin at 5:00 AM ET (2:00 AM PT) on Wednesday, February 14th, with the rollback scheduled for 6:00 AM ET (3:00 AM… Read more »

Feb 13, 2024

The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, March 10th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing.  The rollover… Read more »

Feb 21, 2024

Mark Your Calendar for the Next Online Banking Rollover

Mark Your Calendar for the Next Online Banking Rollover

On Wednesday, February 14th, from 5:00 AM to 6:00 AM ET (2:00 AM to 3:00 AM PT), we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business.  During this one-hour period, online and mobile banking will run live on servers at our… Read more »

Feb 9, 2024

January Owner’s View Monthly Recap

January Owner’s View Monthly Recap

Check out recent programming changes in the January 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Feb 7, 2024

[The Pulse] 2024 Business Continuity Plan Now Available

[The Pulse] 2024 Business Continuity Plan Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2024 CU*Answers Business… Read more »

Jan 29, 2024

Updates Relating to Annual CU*BASE Maintenance

Updates Relating to Annual CU*BASE Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Yesterday, January 28th, we performed annual maintenance to CU*BASE program libraries.  As part of this maintenance, there were a few file updates implemented, which can be reviewed here. We will be posting any/all issues related to this weekend’s maintenance on the CU*BASE Alerts page, compiled into a single alert… Read more »

Jan 29, 2024