Video of the Week: CU*BASE GOLD Favorites – Part 2: Removing a Tool from Your Favorites List

Video of the Week: CU*BASE GOLD Favorites – Part 2: Removing a Tool from Your Favorites List

CU*BASE GOLD Favorites – Part 2: Removing a Tool from Your Favorites List Need a quick way to show your employees how they can remove a tool from their Favorite Tools list in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »

Jun 7, 2021

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 21.05 Release of CU*BASE was implemented on May 23rd.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Jun 7, 2021

Check Out the CU*BASE 21.05 Release Resource Companion

Check Out the CU*BASE 21.05 Release Resource Companion

The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each.  Follow the link below to review the 21.05 Release Resource Companion – inside you will find key items related to the 20.11 Release including: A new overview video for Xpress Teller. New… Read more »

May 28, 2021

A Reminder from AuditLink: Abnormal Activity Monitoring Enhancements in the 21.05 Release

A Reminder from AuditLink: Abnormal Activity Monitoring Enhancements in the 21.05 Release

As previously announced, the 21.05 release of CU*BASE will see the debut of enhancements to the already robust Abnormal Activity Monitoring Toolsets.  With these new enhancements, credit unions will have the ability to automate the analysis of member transaction activities, evaluate and forecast financial risks, and in turn, establish procedures to avoid or minimize their… Read more »

May 21, 2021

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: April 18 – May 9 Now available for your review is a summary of the recent CU*Answers HA (high-availability) rollover event performed April 18th to May 9th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

May 20, 2021

Sunsetting Support for Internet Explorer 11

Sunsetting Support for Internet Explorer 11

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS On August 17, 2021, CU*Answers will be sunsetting support for Internet Explorer 11 across all of our products and websites.  This sunset will include support for online banking products as well as other browser applications and websites, including our online campus and AnswerBook.  This is the same date that… Read more »

May 20, 2021