As a reminder, the 20.12 Release of CU*BASE GOLD will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on December 13. We will be posting any/all issues related to the 20.12 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending… Read more »
Editing An Online Membership Application Need a quick way to show your staff how they can use CU*BASE to edit a membership application that was submitted online? Refer them to this video, which has been viewed 230 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join the SettleMINT EFT team for a review of the latest updates and changes to SettleMINT-related tools in CU*BASE. Highlights of this review session will include: Expiration Processing Tool Trackers in tools Birthday records for card activation Blocking membership enrollment in Bill Pay Join us on Tuesday, December 15th from 9:00 AM – 10:00 AM… Read more »
Don’t forget: the 20.11 Release of CU*BASE was implemented on November 8th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the November 2020 edition of the Owner’s View Monthly Recap! November 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 20.12: Online credit unions: December 13 Site-Four partners: December 13 Self-processing credit unions: December 13 Release Documents 20.12 Release Summary 20.12 Tool Changes 20.12 Database Changes Reminder: GOLD Version Check Following the release, if someone logs… Read more »
Editing a Loan Request Need a quick way to show your staff how they can edit a loan request in CU*BASE? Refer them to this video, which has been viewed 691 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Online Banking Activity Analysis screen provides a deeper look into member usage across member channels. You can use this screen to break down both where and how members are logging in to Online Banking, as well as a detailed analysis on days of the week, time of day and popular log in dates. While… Read more »
Exploring the Loan Queue Need a quick way to show your staff how they can use the loan queue in CU*BASE? Refer them to this video, which has been viewed 602 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Loan Risk Score Analysis dashboard is a helpful tool for all credit unions and particularly so for those who use risk-based pricing. You can use this dashboard to measure the overall performance of your loan portfolio based on credit score at time of loan application and compare that to most recent credit score for… Read more »
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For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March!
