Imaging Solutions

Document Solutions

Who is the CU*Answers Imaging Solutions Team?

The CU*Answers Imaging Solutions Team puts some serious talent in your corner!

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Have questions? Contact the Team!
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  • One eDocument Strategist with 15 years experience working eDocuments exclusively in the credit union space.
  • Two dedicated programmers working on Imaging Solutions.
  • One Account Executive with years of CU*BASE systems experience, leading on implementations.
  • One Account Executive with 10 years experience in data center operations, leading on support.

How are they helping you with your Imaging Strategy and what’s the difference they guarantee?

Are you doing your due diligence?

Read this case study on imaging due diligence
Imaging Solutions Case Study

This team has created imaging solutions that are an inherent part of your core data processing system. They’ve accomplished this by having their eDocument strategist and programmers work directly with the VP of Software Development for both CU*BASE and the It’s Me 247 online and mobile banking suite. Together they have created two solutions that fit hand in glove with your core processing tools to make your imaging solution an integral part of your day-to-day operations.

Beyond the software tools, this team will follow through with the same exceptional release documentation, training and implementation processes you’ve come to expect from CU*Answers, to prepare and equip you to leverage the release. They ensure you don’t fall behind and that the features will work for you. Obviously, this can’t all happen without your participation. There are requirements for your participation in making your imaging solution top notch and all you wish it to be.

We have a solution for you, learn more about our
Online Imaging Strategy

In-House Imaging Strategy
 

Get Connected – Imaging Solutions

Get connected - Imaging Solutions

Getting Started / Questions?

No matter which solution is right for you, we have experts that are here to help. We will work with you to find a solution that meets you needs. Below is contact information for the experts that can help you get started!

For questions about the solutions available to you or any other aspect of your Imaging Strategy, contact: John Beauchamp
Vice President of Imaging Solutions
800.327.3478 or 616-285-5711 x228
jbeauchamp@cuanswers.com
For information on network management or disaster recovery and high availability, contact: Matt Sawtell
AVP Managed Technology Services
866.458.1174 or 616.974.1174 x177
msawtell@cuanswers.com
   

See what Imaging Solutions has to offer!

Imaging Solutions products are now available to order in the store.

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Updated
June 11, 2019

Announcing the Winners of the Imaging Solutions eStatement Accent Colors Giveaway!

Announcing the Winners of the Imaging Solutions eStatement Accent Colors Giveaway!

At this year’s Leadership Conference, CU*Answers Imaging Solutions hosted a drawing for two lucky credit unions to win color eStatements.  We are pleased to announce the winners of this drawing! Lisa Rowley of TruChoice Credit Union Amber Velthouse of GR Consumers Credit Union If your credit union is looking for additional opportunities in marketing to… Read more »

Jun 22, 2021

Have You Signed Up Yet? Send eSign Notifications to Members through Text Message!

Have You Signed Up Yet?  Send eSign Notifications to Members through Text Message!

Have you signed up for eSignature Text Messages?  Using this feature, your credit union staff can send a member a text message to start the electronic document signing process.  This feature will apply when sending documents out for eSign from ProDOC as well as from the eDOCSignature website. Is your credit union interested in utilizing… Read more »

Jun 22, 2021

Action Required – DynaCash Clients: Contact Your Reseller Before May 23rd!

Action Required – DynaCash Clients: Contact Your Reseller Before May 23rd!

If you are using DynaCash with a cash handling machine, this announcement is for you! Before the 21.05 CU*BASE release arrives, you need to contact your DynaCash reseller (typically, this is your equipment vendor) and have them perform a DynaCash update.  You will need to contact your reseller before Sunday, May 23rd. If you do… Read more »

Apr 30, 2021

Imaging Solutions Release Management Subscribers: Are You Using an Encrypted Connection?

Imaging Solutions Release Management Subscribers: Are You Using an Encrypted Connection?

Attention Imaging Solutions Release Management Subscribers! Do you know if your connection to your imaging server is encrypted?  If it is not, then any data sent between workstations and your server is not protected with encryption.  Imaging Solutions recommends that your credit union’s connection be encrypted to protect your data. Not sure if your connection… Read more »

Mar 9, 2021

Give Your Members the Option to Sign Forms Wherever They Are!

Give Your Members the Option to Sign Forms Wherever They Are!

Are you getting business done with your members remotely and safely via online banking Virtual Closing Rooms and eDOCSignature?  You could be!  With the convenience of eDOCSignature, members can sign their documents anywhere their mobile devices take them. When you send members a document to eSign, they receive an email with instructions on how they… Read more »

Jan 18, 2021

The 20.12 Imaging Solutions Release is Coming Soon!

The 20.12 Imaging Solutions Release is Coming Soon!

ATTENTION ONLINE CREDIT UNIONS USING CU*SPY IMAGES Mark your calendars: we will be deploying the 20.12 Imaging Solutions Release to all online CU*Spy Imaging Credit Unions on Tuesday, December 29th. Highlights of the 20.12 Imaging Solutions Release include: 2020 Tax Statement Support Receipt Analysis are now in PDF Credit Card Format Change for Payment Coupon… Read more »

Dec 28, 2020