Imaging Solutions

Document Solutions

Who is the CU*Answers Imaging Solutions Team?

The CU*Answers Imaging Solutions Team puts some serious talent in your corner!

Contact Imaging Solutions

Have questions? Contact the Team!
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  • One eDocument Strategist with 15 years experience working eDocuments exclusively in the credit union space.
  • Two dedicated programmers working on Imaging Solutions.
  • One Account Executive with years of CU*BASE systems experience, leading on implementations.
  • One Account Executive with 10 years experience in data center operations, leading on support.

How are they helping you with your Imaging Strategy and what’s the difference they guarantee?

Are you doing your due diligence?

Read this case study on imaging due diligence
Imaging Solutions Case Study

This team has created imaging solutions that are an inherent part of your core data processing system. They’ve accomplished this by having their eDocument strategist and programmers work directly with the VP of Software Development for both CU*BASE and the It’s Me 247 online and mobile banking suite. Together they have created two solutions that fit hand in glove with your core processing tools to make your imaging solution an integral part of your day-to-day operations.

Beyond the software tools, this team will follow through with the same exceptional release documentation, training and implementation processes you’ve come to expect from CU*Answers, to prepare and equip you to leverage the release. They ensure you don’t fall behind and that the features will work for you. Obviously, this can’t all happen without your participation. There are requirements for your participation in making your imaging solution top notch and all you wish it to be.

We have a solution for you, learn more about our
Online Imaging Strategy

In-House Imaging Strategy

Get Connected – Imaging Solutions

Get connected - Imaging Solutions

Getting Started / Questions?

No matter which solution is right for you, we have experts that are here to help. We will work with you to find a solution that meets you needs. Below is contact information for the experts that can help you get started!

For questions about the solutions available to you or any other aspect of your Imaging Strategy, contact: John Beauchamp
Vice President of Imaging Solutions
800.327.3478 or 616-285-5711 x228
jbeauchamp@cuanswers.com
For information on network management or disaster recovery and high availability, contact: Matt Sawtell
AVP Managed Technology Services
866.458.1174 or 616.974.1174 x177
msawtell@cuanswers.com
   

See what Imaging Solutions has to offer!

Imaging Solutions products are now available to order in the store.

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Updated
December 2, 2021

Learn All about Native Receipts – Join One of Our Upcoming Webinars!

Learn All about Native Receipts – Join One of Our Upcoming Webinars!

Have you heard about Native Receipts? This lightweight receipt processing application allows tellers to view, sign, print, and archive receipts, replacing all the functionality currently performed by ProDOC for receipts. With Native Receipts, you get: A modernized look and feel Logos are saved with the receipts Option to send receipts to member storage in It’s… Read more »

Jun 10, 2024

Learn All about Native Receipts – Join One of Our Upcoming Webinars!

Learn All about Native Receipts – Join One of Our Upcoming Webinars!

Have you heard about Native Receipts? This lightweight receipt processing application allows tellers to view, sign, print, and archive receipts, replacing all the functionality currently performed by ProDOC for receipts. With Native Receipts, you get: A modernized look and feel Logos are saved with the receipts Option to send receipts to member storage in It’s… Read more »

May 31, 2024

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

Need a way to quickly verify your member during support calls?  MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that!  With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union… Read more »

May 13, 2024

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

Need a way to quickly verify your member during support calls?  MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that!  With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union… Read more »

May 2, 2024

CU*Forms Video Now Available: Membership FormFLOW & 24.05 Updates

CU*Forms Video Now Available: Membership FormFLOW & 24.05 Updates

Earlier this month, we hosted a session which explored recent enhancements to CU*Forms as part of the 24.05 Release of CU*BASE.  If you were unable to attend or would like a refresher, we’ve got you covered – a video recording is now available! Recent enhancements to CU*Forms include: The ability to search for members using… Read more »

Apr 25, 2024

Update to CU*Forms Implemented 3/24 – Join Our Webinar to Learn More!

Update to CU*Forms Implemented 3/24 – Join Our Webinar to Learn More!

As of March 24th, CU*Forms received an update that enhances the way you serve your members.  With this update, your credit union now has the ability to: Search for members using account number, SSN, and full name. Add reference or signing documents outside of templates to CU*Forms for signing. Request a document at the same… Read more »

Apr 9, 2024

Join Us for a Conversation on Interactive Teller Machines

Join Us for a Conversation on Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Let’s chat about upcoming features,… Read more »

Apr 8, 2024

Join Us for a Conversation on Interactive Teller Machines

Join Us for a Conversation on Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Let’s chat about upcoming features,… Read more »

Mar 27, 2024

Update to CU*Forms Arriving 3/24 – Join Our Webinar to Learn More!

Update to CU*Forms Arriving 3/24 – Join Our Webinar to Learn More!

Beginning Sunday, March 24th, CU*Forms will be receiving an update which will further enhance the way you serve your members.  Following this update, your credit union will have the ability to: Search for members using account number, SSN, and full name. Add reference or signing documents outside of templates to CU*Forms for signing. Request a… Read more »

Mar 19, 2024

Join Us for a Conversation on Interactive Teller Machines

Join Us for a Conversation on Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Let’s chat about upcoming features,… Read more »

Mar 14, 2024