Imaging Solutions

Document Solutions

Who is the CU*Answers Imaging Solutions Team?

The CU*Answers Imaging Solutions Team puts some serious talent in your corner!

Contact Imaging Solutions

Have questions? Contact the Team!
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  • One eDocument Strategist with 15 years experience working eDocuments exclusively in the credit union space.
  • Two dedicated programmers working on Imaging Solutions.
  • One Account Executive with years of CU*BASE systems experience, leading on implementations.
  • One Account Executive with 10 years experience in data center operations, leading on support.

How are they helping you with your Imaging Strategy and what’s the difference they guarantee?

Are you doing your due diligence?

Read this case study on imaging due diligence
Imaging Solutions Case Study

This team has created imaging solutions that are an inherent part of your core data processing system. They’ve accomplished this by having their eDocument strategist and programmers work directly with the VP of Software Development for both CU*BASE and the It’s Me 247 online and mobile banking suite. Together they have created two solutions that fit hand in glove with your core processing tools to make your imaging solution an integral part of your day-to-day operations.

Beyond the software tools, this team will follow through with the same exceptional release documentation, training and implementation processes you’ve come to expect from CU*Answers, to prepare and equip you to leverage the release. They ensure you don’t fall behind and that the features will work for you. Obviously, this can’t all happen without your participation. There are requirements for your participation in making your imaging solution top notch and all you wish it to be.

We have a solution for you, learn more about our
Online Imaging Strategy

In-House Imaging Strategy

Get Connected – Imaging Solutions

Get connected - Imaging Solutions

Getting Started / Questions?

No matter which solution is right for you, we have experts that are here to help. We will work with you to find a solution that meets you needs. Below is contact information for the experts that can help you get started!

For questions about the solutions available to you or any other aspect of your Imaging Strategy, contact: John Beauchamp
Vice President of Imaging Solutions
800.327.3478 or 616-285-5711 x228
jbeauchamp@cuanswers.com
For information on network management or disaster recovery and high availability, contact: Matt Sawtell
AVP Managed Technology Services
866.458.1174 or 616.974.1174 x177
msawtell@cuanswers.com
   

See what Imaging Solutions has to offer!

Imaging Solutions products are now available to order in the store.

Shop Imaging Solutions

Updated
December 2, 2021

Join Us for a Conversation on Interactive Teller Machines

Join Us for a Conversation on Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Let’s chat about upcoming features,… Read more »

Mar 14, 2024

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Jan 22, 2024

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Jan 9, 2024

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Dec 27, 2023

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Dec 19, 2023

Join Us for a Conversation on Interactive Teller Machines

Join Us for a Conversation on Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  We want your input on… Read more »

Nov 8, 2023

Learn All About CU*Forms in Our Upcoming Webinar on Working with Your Members Remotely

Learn All About CU*Forms in Our Upcoming Webinar on Working with Your Members Remotely

Join the Imaging Solutions team for a discussion on the ins and outs of solutions that allow credit unions to work with members remotely!  During this session, we will talk about the future of CU*Forms and what that means to you!  Additionally, we will touch on Request a Document, 1Click Loan forms, Native Receipts, Online… Read more »

Oct 31, 2023

The 23.10 Imaging Solutions Release is Coming October 8th

The 23.10 Imaging Solutions Release is Coming October 8th

The Imaging Solutions 23.10 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, October 8th, 2023. Highlights of the 23.10 Imaging Solutions Release include: Official release of iDocVAULT 2.0, a brand-new look and feel to viewing your archived documents. Download the iDocVAULT Quick Help Guide Updated look to CU*Spy Statements… Read more »

Oct 3, 2023

Leadership 2023 Recap: CU*Forms Makes Creating and Signing Forms Easier than Ever!

Leadership 2023 Recap: CU*Forms Makes Creating and Signing Forms Easier than Ever!

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from the Imaging Solutions team! Creating general membership forms and getting them signed is easier than ever with CU*Forms!  CU*Forms is a web application that allows… Read more »

Jul 12, 2023