TCD/TCR Survey

As you may be aware, at the end of 2017, CU*Answers announced that sales of the Lutzwolf TCD/TCR Middleware would be discontinued. The middleware is no longer compatible with new versions of firmware that Glory is shipping with new machines. Additionally, CU*Answers will be ending all support for the existing Lutzwolf middleware solution by 4/30/2019.

In the meantime, credit unions with the existing middleware solution should review their deployments and develop a plan to migrate off of Lutzwolf before April of 2019. Presently, the best option for credit unions wishing to migrate off the Lutzwolf product is to contact DynaCash, which is currently our only supported solution. View the announcement for the discontinuation for Lutzwolf TCD/TCR middleware in our recent news.

With this in mind, CU*Answers is continuing to evaluate other options for a fully integrated solution. One important part of that process is to understand which investments you have already made. Are you using TCDs or TCRs? Are you evaluating other options? How are you looking to have CU*Answers assist? Tell us more by completing the survey below.

  • Please provide the total number of machines currently in use; enter 0 if none:
  • Please provide the total number of workstations where interfaces are in use:
Updated
July 13, 2018

Join Us for a Conversation on Interactive Teller Machines

Join Us for a Conversation on Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  We want your input on… Read more »

Nov 8, 2023

Learn All About CU*Forms in Our Upcoming Webinar on Working with Your Members Remotely

Learn All About CU*Forms in Our Upcoming Webinar on Working with Your Members Remotely

Join the Imaging Solutions team for a discussion on the ins and outs of solutions that allow credit unions to work with members remotely!  During this session, we will talk about the future of CU*Forms and what that means to you!  Additionally, we will touch on Request a Document, 1Click Loan forms, Native Receipts, Online… Read more »

Oct 31, 2023

The 23.10 Imaging Solutions Release is Coming October 8th

The 23.10 Imaging Solutions Release is Coming October 8th

The Imaging Solutions 23.10 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, October 8th, 2023. Highlights of the 23.10 Imaging Solutions Release include: Official release of iDocVAULT 2.0, a brand-new look and feel to viewing your archived documents. Download the iDocVAULT Quick Help Guide Updated look to CU*Spy Statements… Read more »

Oct 3, 2023

Leadership 2023 Recap: CU*Forms Makes Creating and Signing Forms Easier than Ever!

Leadership 2023 Recap: CU*Forms Makes Creating and Signing Forms Easier than Ever!

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from the Imaging Solutions team! Creating general membership forms and getting them signed is easier than ever with CU*Forms!  CU*Forms is a web application that allows… Read more »

Jul 12, 2023

Learn About the Latest Updates to the NCR Integration Beta – Join this Conversation on ITMs!

Learn About the Latest Updates to the NCR Integration Beta – Join this Conversation on ITMs!

Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Is your credit union interested in partnering with NCR to bring CU*BASE to their Interactive Teller Machines?  Join this upcoming session for an update on the NCR Integration Beta. Join the conversation and add your voice to what is happening in the world of… Read more »

Jul 7, 2023

Join Us for a Conversation on Balancing Your Hyosung ITMs

Join Us for a Conversation on Balancing Your Hyosung ITMs

Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Has your credit union has partnered with Hyosung to bring CU*BASE to their Interactive Teller Machines, or are you interested in learning more about this integration option?  This upcoming session will explore the process of balancing Hyosung ITMs. Join the conversation and add your… Read more »

Jul 6, 2023

Learn About the Latest Updates to the NCR Integration Beta – Join this Conversation on ITMs!

Learn About the Latest Updates to the NCR Integration Beta – Join this Conversation on ITMs!

Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Is your credit union interested in partnering with NCR to bring CU*BASE to their Interactive Teller Machines?  Join this upcoming session for an update on the NCR Integration Beta. Join the conversation and add your voice to what is happening in the world of… Read more »

Jul 3, 2023

Join Us for a Conversation on Balancing Your Hyosung ITMs

Join Us for a Conversation on Balancing Your Hyosung ITMs

Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Has your credit union has partnered with Hyosung to bring CU*BASE to their Interactive Teller Machines, or are you interested in learning more about this integration option?  This upcoming session will explore the process of balancing Hyosung ITMs. Join the conversation and add your… Read more »

Jun 30, 2023

The 23.05 Imaging Solutions Release is Coming May 7th

The 23.05 Imaging Solutions Release is Coming May 7th

The Imaging Solutions 23.05 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, May 7th, 2023. Highlights of the 23.05 Imaging Solutions Release include: ProDOC – My Signature feature now allows credit union users to sign without a signature pad Request a document from a member, right from CU*BASE Important… Read more »

May 4, 2023