New Enhanced Online Vault

  • Open the Flyer
  • Services

    1. Additional Document Capture. Allows the Credit Union to now capture any membership document including miscellaneous membership forms.
    2. AP (Accounts Payable) Invoices. Permits for the scanned Capture of AP invoices, and printing of AP invoices to ProDOC™ provided the credit union has SwiftView™ and ProDOC™ printers installed.
    3. Loan Support. Allows the Credit union to now capture any document deemed necessary to support a loan, NADA, CARFAX, etc. and to print documents to ProDOC™ provided the credit union has SwiftView™ and ProDOC™ printers installed.

    Fees

    1. Setup Fee. Credit Union will pay a one-time $250 Setup Fee. If the Credit Union is already utilizing the AP Invoice capture feature then only a one-time fee of $100 will be charged.
    2. Miscellaneous Membership Fee. Credit Union agrees to pay a fee of $50 per miscellaneous membership form setup at their request.
    3. Monthly Fee. Credit Union agrees to pay a Monthly fee based on membership size:
      • 1 – 3000 Members$100/month.
      • 3001 – 5000 Members$200/month.
      • 5001 – 7500 Members$350/month.
      • 7501 + Members$500/month.

    Term

    I understand that if I sign up for this service it is in effect until December 31st of the year in which this agreement is signed and will automatically renew for another 12-month period beginning and ending on the calendar year unless I provide 30 days’ notice prior to renewal.

    Restrictions

    1. Best Practices. My Credit Union agrees to utilize best practices when scanning documents, so file sizes remain small which has numerous benefits including: Faster retrieval times, potentially lower costs for receiving data on media, keeping overall costs for utilizing the system low. These best practices include:
      • Not scanning in color.
      • Scanning at a DPI of less than 300
      • Using Black and white where possible
      • Breaking documents up that are very large – greater than 30 pages.
    2. Document Return. I understand that by adding additional data to the system it may increase my costs for obtaining my data on external media as additional media may be required.
    3. Data on Disk. Allows the Credit union to now capture any document deemed necessary to support a loan, NADA, CARFAX, etc. and to print documents to ProDOC™ provided the credit union has SwiftView™ and ProDOC™ printers installed.
    4. No Warranty/Acceptance of Risk. I understand that no technology or system is free from risk of incident or loss of data. Therefore, I understand that I am responsible for making sure data is archived as intended and accept the risk of loss of data.
       

    Sign up for an Enhanced Online Vault Today!


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    Updated
    June 5, 2017

    TCD/TCR Middleware Support Ending April 2019 – Do You Have a Plan?

    TCD/TCR Middleware Support Ending April 2019 – Do You Have a Plan?

    As a reminder, at the end of 2017 CU*Answers announced that sales of the Lutzwolf TCD/TCR Middleware would be discontinued, and that CU*Answers would additionally be ending all support for the existing Lutzwolf middleware solution by April 30, 2019.  As of 4/30/19, any machine that is using Lutzwolf middleware for integration to CU*BASE will be… Read more »

    Oct 19, 2018

    CU*Answers Imaging Solutions announces $2,000 in prizes to Alabama Law Enforcement Credit Union and Frankenmuth Credit Union as winners in “eSignature explosion” contests

    CU*Answers Imaging Solutions in partnership with eDOC Innovations announced today Alabama Law Enforcement Credit Union (Birmingham, AL) and Frankenmuth Credit Union (Frankenmuth, MI) as the winners in their “eSignature Explosion” contests. The contests ran for one year from October 1, 2017 until September 30, 2018 with $,2000 up for grabs and measured the number of […]

    Oct 19, 2018

    CU*Answers Imaging Solutions announces $2,000 in prizes to Alabama Law Enforcement Credit Union and Frankenmuth Credit Union as winners in “eSignature explosion” contests

    CU*Answers Imaging Solutions in partnership with eDOC Innovations announced today Alabama Law Enforcement Credit Union (Birmingham, AL) and Frankenmuth Credit Union (Frankenmuth, MI) as the winners in their “eSignature Explosion” contests. The contests ran for one year from October 1, 2017 until September 30, 2018 with $,2000 up for grabs and measured the number of […]

    Oct 19, 2018

    CU*Answers Imaging Solutions announces 1st Street Credit Union as $1,000 prize winner in “My Virtual StrongBox Dash for Cash” contest

    CU*Answers Imaging Solutions in partnership with Virtual StrongBox, Inc. announced 1st Street Credit Union (Sarasota, FL) as the winner in their “My Virtual StrongBox Dash for Cash!” contest. The contest ran for one year from October 1, 2017 until September 30, 2018, with a prize of $1000, and measured participating credit unions’ percent increase in […]

    Oct 12, 2018

    Congratulations to the Winners of the 2018 Imaging Solutions Contests!

    Congratulations to the Winners of the 2018 Imaging Solutions Contests!

    The 2018 Imaging Solutions Contests, which ran from October 2017 through September 2018, have now come to a close, and CU*Answers is pleased to announce our winners!     Race to be the 1st place eCloser – $10,000 prize for the winners of our Online Imaging Solutions Contest and our In House Imaging Solutions Contest:… Read more »

    Oct 10, 2018

    Join the Conversation: We Want Your Input on Teller Automation!

    Join the Conversation: We Want Your Input on Teller Automation!

    Has your credit union purchased ITMs or other Self-Service Kiosks?  Which firms are on your list of possible vendors?  Maybe you have interest in the option to leverage teller automation environments, but have been waiting for integration that connects it to CU*BASE?  Perhaps you have been advertising virtual tellers or have a teller tablet app… Read more »

    Oct 3, 2018

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

    Sep 26, 2018

    We Want Your Input on Teller Automation!

    We Want Your Input on Teller Automation!

    Has your credit union purchased ITMs or other Self-Service Kiosks?  Are you utilizing tablets as part of your member experience?  Maybe you have interest in the option to leverage teller automation environments, but have been waiting for Integration that connects it to CU*BASE? Help us build solutions for Teller Automation! Send us your strategic plan… Read more »

    Aug 27, 2018

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

    Aug 21, 2018