New Enhanced Online Vault

  • Open the Flyer
  • Services

    1. Additional Document Capture. Allows the Credit Union to now capture any membership document including miscellaneous membership forms.
    2. AP (Accounts Payable) Invoices. Permits for the scanned Capture of AP invoices, and printing of AP invoices to ProDOC™ provided the credit union has SwiftView™ and ProDOC™ printers installed.
    3. Loan Support. Allows the Credit union to now capture any document deemed necessary to support a loan, NADA, CARFAX, etc. and to print documents to ProDOC™ provided the credit union has SwiftView™ and ProDOC™ printers installed.

    Fees

    1. Setup Fee. Credit Union will pay a one-time $250 Setup Fee. If the Credit Union is already utilizing the AP Invoice capture feature then only a one-time fee of $100 will be charged.
    2. Miscellaneous Membership Fee. Credit Union agrees to pay a fee of $50 per miscellaneous membership form setup at their request.
    3. Monthly Fee. Credit Union agrees to pay a Monthly fee based on membership size:
      • 1 – 3000 Members$100/month.
      • 3001 – 5000 Members$200/month.
      • 5001 – 7500 Members$350/month.
      • 7501 + Members$500/month.

    Term

    I understand that if I sign up for this service it is in effect until December 31st of the year in which this agreement is signed and will automatically renew for another 12-month period beginning and ending on the calendar year unless I provide 30 days’ notice prior to renewal.

    Restrictions

    1. Best Practices. My Credit Union agrees to utilize best practices when scanning documents, so file sizes remain small which has numerous benefits including: Faster retrieval times, potentially lower costs for receiving data on media, keeping overall costs for utilizing the system low. These best practices include:
      • Not scanning in color.
      • Scanning at a DPI of less than 300
      • Using Black and white where possible
      • Breaking documents up that are very large – greater than 30 pages.
    2. Document Return. I understand that by adding additional data to the system it may increase my costs for obtaining my data on external media as additional media may be required.
    3. Data on Disk. Allows the Credit union to now capture any document deemed necessary to support a loan, NADA, CARFAX, etc. and to print documents to ProDOC™ provided the credit union has SwiftView™ and ProDOC™ printers installed.
    4. No Warranty/Acceptance of Risk. I understand that no technology or system is free from risk of incident or loss of data. Therefore, I understand that I am responsible for making sure data is archived as intended and accept the risk of loss of data.
       

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    Updated
    June 5, 2017

    TCD/TCR Middleware Support Ending April 2019 – We Need Your Input!

    TCD/TCR Middleware Support Ending April 2019 – We Need Your Input!

    CU*Answers is continuing to evaluate other options for an integrated solution.  To help us better understand which investments you have already made, please click below to complete a brief 4 question survey. Complete our survey   As a reminder, at the end of 2017 CU*Answers announced that sales of the Lutzwolf TCD/TCR Middleware would be… Read more »

    Jul 13, 2018

    CU*Answers Imaging Solutions contests going strong to the finish

    CU*Answers Imaging Solutions has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture Internet Retailing with members. This involves eSigning documents with members, closing loans remotely and exchanging documents in member’s virtual strongboxes available in online […]

    Jul 12, 2018

    CU*Answers Imaging Solutions contests going strong to the finish

    CU*Answers Imaging Solutions has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture Internet Retailing with members. This involves eSigning documents with members, closing loans remotely and exchanging documents in member’s virtual strongboxes available in online […]

    Jul 12, 2018

    CU*Answers Imaging Solutions 18.06 release creates “Virtual Closing Rooms” in online banking

    The CU*Answers Imaging Solutions team recently released its 18.06 release on June 10, 2018. This release is packed with features to assist credit unions become internet retailers with their members. Most notably, the Imaging Solutions team has partnered with eDOC Innovations to make eDOCSignature™, eDOC’s remote signature capture product, native to CU*Answers’ online banking and […]

    Jul 5, 2018

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

    Jun 20, 2018

    The 18.06 Imaging Solutions Release is Coming Soon!

    The 18.06 Imaging Solutions Release is Coming Soon!

    Online and Enhanced Online Vault Clients: mark your calendars for June 10, when you will receive the 18.06 Imaging Solutions Release. Release Managed Clients: we will be reaching out in the coming days to schedule your upgrade. Read the Imaging Solutions Release Summary   If you have any questions, please email us at imaging@cuanswers.com.

    May 30, 2018

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

    May 22, 2018

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

    Apr 20, 2018

    A Release Management Roundtable is Coming Your Way!

    A Release Management Roundtable is Coming Your Way!

    ATTENTION IMAGING SOLUTIONS RELEASE MANAGEMENT SUBSCRIBERS Join us for a Release Management Roundtable! The CU*Answers Imaging Solutions team will be hosting an informal roundtable webinar, specifically for subscribers of our Imaging Solutions Release Management service. Network with your peers and discuss hot topics relating to Release Management, as well as other facets of what the… Read more »

    Apr 11, 2018

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

    Mar 21, 2018