This message applies to all online credit unions using CU*Spy Images for receipts, photo IDs, loan documents, and membership forms. On Monday, August 16th, we will be making a configuration change in ProDOC that launches eDOCSignature using your workstation’s default web browser. In the past, this has been defaulted to Internet Explorer. This change supports… Read more »
At this year’s Leadership Conference, CU*Answers Imaging Solutions hosted a drawing for two lucky credit unions to win color eStatements. We are pleased to announce the winners of this drawing! Lisa Rowley of TruChoice Credit Union Amber Velthouse of GR Consumers Credit Union If your credit union is looking for additional opportunities in marketing to… Read more »
Have you signed up for eSignature Text Messages? Using this feature, your credit union staff can send a member a text message to start the electronic document signing process. This feature will apply when sending documents out for eSign from ProDOC as well as from the eDOCSignature website. Is your credit union interested in utilizing… Read more »
With Xpress Teller, display photo IDs right on the screen when performing a transaction for a member! If you would like to begin using this new feature, you will first need to have some additional software installed on your In-House Imaging Server. To get started, please use one of the following contact methods: Reach out… Read more »
If you are using DynaCash with a cash handling machine, this announcement is for you! Before the 21.05 CU*BASE release arrives, you need to contact your DynaCash reseller (typically, this is your equipment vendor) and have them perform a DynaCash update. You will need to contact your reseller before Sunday, May 23rd. If you do… Read more »
We’re excited to debut Vertical Receipts as part of the 21.05 release! Make the switch from the traditional horizontal layout, and your members will be able to see all of their transactions (almost 600 items!) on a single receipt. The new, easier-to-read vertical format will be used for any receipt from any channel in CU*BASE,… Read more »
The first part of the Imaging Solutions 21.03 Release is now available for all online CU*Spy Imaging credit unions. This was implemented as a two-part release, as it required specific foundations to be put into place before we roll out the second portion. We will be rolling out a new ProDOC for all credit unions… Read more »
With the 21.03 Imaging Solutions Release arriving on March 28th, we will be introducing a new feature that allows credit union staff to send a member a text message to start the electronic document signing process. This feature will apply when sending documents out for eSign from ProDOC as well as from the eDOCSignature website…. Read more »
Are you getting business done with your members remotely and safely via online banking Virtual Closing Rooms and eDOCSignature? You could be! With the convenience of eDOCSignature, members can sign their documents anywhere their mobile devices take them. When you send members a document to eSign, they receive an email with instructions on how they… Read more »
ATTENTION ONLINE CREDIT UNIONS USING CU*SPY IMAGES Mark your calendars: we will be deploying the 20.12 Imaging Solutions Release to all online CU*Spy Imaging Credit Unions on Tuesday, December 29th. Highlights of the 20.12 Imaging Solutions Release include: 2020 Tax Statement Support Receipt Analysis are now in PDF Credit Card Format Change for Payment Coupon… Read more »
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Attention credit unions using Payveris Bill Pay: we have GREAT news! Paywatch (Payveris Fraud Prevention Solution) is now FREE!
Not yet using Paywatch? Contact SettleMINT EFT and one of our team members will be happy to work with you to set up Paywatch and create a solution that will help protect both you and your members from fraudsters!
For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners
