With Xpress Teller, display photo IDs right on the screen when performing a transaction for a member! If you would like to begin using this new feature, you will first need to have some additional software installed on your In-House Imaging Server. To get started, please use one of the following contact methods: Reach out… Read more »
If you are using DynaCash with a cash handling machine, this announcement is for you! Before the 21.05 CU*BASE release arrives, you need to contact your DynaCash reseller (typically, this is your equipment vendor) and have them perform a DynaCash update. You will need to contact your reseller before Sunday, May 23rd. If you do… Read more »
We’re excited to debut Vertical Receipts as part of the 21.05 release! Make the switch from the traditional horizontal layout, and your members will be able to see all of their transactions (almost 600 items!) on a single receipt. The new, easier-to-read vertical format will be used for any receipt from any channel in CU*BASE,… Read more »
The first part of the Imaging Solutions 21.03 Release is now available for all online CU*Spy Imaging credit unions. This was implemented as a two-part release, as it required specific foundations to be put into place before we roll out the second portion. We will be rolling out a new ProDOC for all credit unions… Read more »
With the 21.03 Imaging Solutions Release arriving on March 28th, we will be introducing a new feature that allows credit union staff to send a member a text message to start the electronic document signing process. This feature will apply when sending documents out for eSign from ProDOC as well as from the eDOCSignature website…. Read more »
Are you getting business done with your members remotely and safely via online banking Virtual Closing Rooms and eDOCSignature? You could be! With the convenience of eDOCSignature, members can sign their documents anywhere their mobile devices take them. When you send members a document to eSign, they receive an email with instructions on how they… Read more »
ATTENTION ONLINE CREDIT UNIONS USING CU*SPY IMAGES Mark your calendars: we will be deploying the 20.12 Imaging Solutions Release to all online CU*Spy Imaging Credit Unions on Tuesday, December 29th. Highlights of the 20.12 Imaging Solutions Release include: 2020 Tax Statement Support Receipt Analysis are now in PDF Credit Card Format Change for Payment Coupon… Read more »
Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
Virtual StrongBox and CU*Answers have received questions from your credit union peers on how to use the standard version of VSB digital vault to collect documents from members during these challenging time. Check out a video recording of our recent session for a discussion on the powerful document collection, protection and exchange platforms integrated inside… Read more »
Looking for consistency in your marketing to members? Wish your eStatements and eStatements logo utilized your chosen color scheme? Imaging Solutions can help! This new product will help build brand consistency for your credit union, while also giving members comfort and peace of mind with a direct visual reminder that these are official statements from… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your credit union can build a list of members who qualify for the product based on your institution’s guidelines. Members who qualify will then see an offer in online banking that they can accept at any time!
Ready to sign up for 1-Click Loans? Click below to visit the store!
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Attendees will be in person this year at the 2021 CU*Answers Leadership Conference, June 15-17. Check back for post-event details including presentations, announcements, and more! Check it out!
