CU*BASE Help

Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.

Open CU*BASE Online Help

CU*BASE Operator Edition

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

Open CU*BASE Operator Edition Online Help

Updated
June 17, 2016

Join Us for the June Tricks of the Trade Webinar!

Join Us for the June Tricks of the Trade Webinar!

Scheduled for Tuesday, June 27 from 3:30-4:00 PM ET, the interactive and engaging June Tricks of the Trade webinar will give you an in-depth look at documentation related to 17.05 release enhancements to Automated Non-Returns, Miscellaneous Account forms and the new Reassigning Tracker Follow-ups feature. Attending is easy! No registration is required for this drop-in webinar. Simply join… Read more »

Jun 20, 2017

May CU*BASE Monthly Monitor Recap

May CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2017 edition of the CU*BASE Monthly Monitor Recap! May 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Jun 5, 2017

It’s Almost Time for the May Tricks of the Trade Webinar!

It’s Almost Time for the May Tricks of the Trade Webinar!

The May Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the 17.05 Release of CU*BASE, the enhancements to Qualified Dividends, the 17.05 Imaging Release, and more. Don’t have time to attend?… Read more »

May 31, 2017

Join Us for the May Tricks of the Trade Webinar!

Join Us for the May Tricks of the Trade Webinar!

Scheduled for Wednesday, May 31 from 3:30-4:00 PM ET, the interactive and engaging May Tricks of the Trade webinar will give you an in-depth look at documentation related to the 17.05 Release of CU*BASE, the enhancements to Qualified Dividends, the 17.05 Imaging Release, and more. Attending is easy! No registration is required for this drop-in webinar. Simply join… Read more »

May 24, 2017

CU*BASE GOLD 17.05 Coming Soon!

CU*BASE GOLD 17.05 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 17.05: Online credit unions: May 21 Site-Four partners: May 21 Self-processing credit unions: June 5-6 Release Documents 17.05 Release Summary 17.05 Database Changes 17.05 Menu Changes Imaging Solutions Release Imaging Solutions Release 17.05… Read more »

May 2, 2017

April CU*BASE Monthly Monitor Recap

April CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2017 edition of the CU*BASE Monthly Monitor Recap! April 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

May 1, 2017

It’s Almost Time for the April Tricks of the Trade Webinar!

It’s Almost Time for the April Tricks of the Trade Webinar!

The April Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to Mobile App Banking and Remote Deposit Capture, a guide for getting started with RDC, how to purchase, and more. Don’t have… Read more »

Apr 18, 2017

Join Us for the April Tricks of the Trade Webinar!

Join Us for the April Tricks of the Trade Webinar!

Scheduled for Tuesday, April 18 from 3:30-4:00 PM ET, the interactive and engaging April Tricks of the Trade webinar will give you an in-depth look at documentation related to Mobile App Banking and Remote Deposit Capture, a guide for getting started with RDC, how to purchase, and more. Attending is easy! No registration is required for this… Read more »

Apr 11, 2017