CU*BASE Help

Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.

Open CU*BASE Online Help

CU*BASE Operator Edition

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

Open CU*BASE Operator Edition Online Help

Updated
June 17, 2016

February CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2017 edition of the CU*BASE Monthly Monitor Recap! February 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »

Mar 1, 2017

It’s Almost Time for the February Tricks of the Trade Webinar!

The February Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, we will be revisiting the information from our January session to give you an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes,… Read more »

Feb 21, 2017

Join Us for the February Tricks of the Trade Webinar!

Scheduled for Tuesday, February 21 from 3:30-4:00 PM ET, the interactive and engaging February Tricks of the Trade webinar will revisiting the information from our January session to give you an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes, related videos and training materials, and more! Those who were unable… Read more »

Feb 16, 2017

January CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2017 edition of the CU*BASE Monthly Monitor Recap! January 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »

Feb 1, 2017

Cancelled: In Case You Missed It – Join Us for the January Tricks of the Trade Webinar!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Due to an unexpectedly large turnout for yesterday’s January Tricks of the Trade webinar, we have scheduled a second session for Friday, February 3 from 3:30-4:00 PM ET.  The interactive and engaging January Tricks of the Trade webinar will give you an in-depth look at documentation related to the… Read more »

Feb 1, 2017

It’s Almost Time for the January Tricks of the Trade Webinar!

The January Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes, related videos and training materials, and more! Don’t have time… Read more »

Jan 31, 2017

Don’t Forget! A 2017 Project for Your IT Team: Changes to GOLD Device IDs

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers is pleased to announce that we will be establishing a new naming method for CU*BASE GOLD IDs in 2017. What’s changing? Expanding CU*BASE device names has become necessary due to the growing number and size of credit unions in our network.  This new, 7-digit format, will include: The… Read more »

Jan 30, 2017

Join Us for the January Tricks of the Trade Webinar!

Scheduled for Tuesday, January 31 from 3:30-4:00 PM ET, the interactive and engaging January Tricks of the Trade webinar will give you an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes, related videos and training materials, and more! Attending is easy! No registration is required for this drop-in webinar. Simply join the… Read more »

Jan 24, 2017

A 2017 Project for Your IT Team: Changes to GOLD Device IDs

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers is pleased to announce that we will be establishing a new naming method for CU*BASE GOLD IDs in 2017. What’s changing? Expanding CU*BASE device names has become necessary due to the growing number and size of credit unions in our network.  This new, 7-digit format, will include: The… Read more »

Jan 23, 2017