CU*BASE Help

Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.

Open CU*BASE Online Help

CU*BASE Operator Edition

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

Open CU*BASE Operator Edition Online Help

Updated
June 17, 2016

Video of the Week: Accessing a Document in Your Virtual StrongBox

Video of the Week: Accessing a Document in Your Virtual StrongBox

Accessing a Document in Your Virtual StrongBox Account Need a quick way to show members how to access receipts and other documents in their Virtual StrongBox?  Refer them to this video, which has been viewed 162 times!  Increase Virtual StrongBox usage and refer members to this video today! Play Video Want to customize this video with your credit… Read more »

Nov 20, 2017

RESCHEDULED: Join Us for the November Tricks of the Trade Webinar!

RESCHEDULED: Join Us for the November Tricks of the Trade Webinar!

*The November Tricks of the Trade webinar, originally scheduled for Wednesday, November 15, has been rescheduled for Wednesday, November 29. Scheduled for Wednesday, November 29 from 3:30-4:00 PM ET, the interactive and engaging November Tricks of the Trade webinar will give you an in-depth look at documentation related to the 17.10 release enhancements, how different types of… Read more »

Nov 14, 2017

Join Us for the November Tricks of the Trade Webinar!

Join Us for the November Tricks of the Trade Webinar!

Scheduled for Wednesday, November 15 from 3:30-4:00 PM ET, the interactive and engaging November Tricks of the Trade webinar will give you an in-depth look at documentation related to the 17.10 release enhancements, how different types of holds (check, RDC, Member in Good Standing) work together, online Reg D warnings, and the Compromised Card Feature. Attending is… Read more »

Nov 8, 2017

October CU*BASE Monthly Monitor Recap

October CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the October 2017 edition of the CU*BASE Monthly Monitor Recap! October 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Nov 1, 2017

Reminder: CU*BASE GOLD 17.10 Coming Soon!

Reminder: CU*BASE GOLD 17.10 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Don’t Forget!  Next week, you will receive CU*BASE GOLD Version 17.10: Online credit unions: October 22 Site-Four partners: October 22 Self-processing credit unions: November 13-14 Release Documents 17.10 Release Summary 17.10 Database Changes 17.10 Tool Changes File Maintenance Inquiry Enhancement (Addendum) Attention auditors: The File Maintenance Inquiry (Tool #159)… Read more »

Oct 18, 2017

CU*BASE GOLD 17.10 Coming Soon!

CU*BASE GOLD 17.10 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 17.10: Online credit unions: October 22 Site-Four partners: October 22 Self-processing credit unions: November 13-14 Release Documents 17.10 Release Summary 17.10 Database Changes 17.10 Tool Changes Release Training General Release… Read more »

Oct 4, 2017