CU*BASE Help

Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.

Open CU*BASE Online Help

CU*BASE Operator Edition

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

Open CU*BASE Operator Edition Online Help

Updated
June 17, 2016

Reminder: Sunsetting the Experian AS1 Authentication Product

Reminder: Sunsetting the Experian AS1 Authentication Product

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers has received official notification from Experian that as of March 31, 2020, the Authentication Service Level One product, known as AS1, will be sunset and no longer available.  (Originally, AS1 was scheduled to be sunset on October 31, 2019, as mentioned in our previous announcement.  However, the sunset… Read more »

Mar 6, 2020

February Owner’s View Monthly Recap

February Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2020 edition of the Owner’s View Monthly Recap! February 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Mar 3, 2020

January Owner’s View Monthly Recap

January Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2020 edition of the Owner’s View Monthly Recap! January 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Feb 6, 2020

December CU*BASE Monthly Monitor Recap

December CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the December 2019 edition of the CU*BASE Monthly Monitor Recap! December 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Jan 6, 2020

CU*BASE GOLD 19.12 Coming Soon!

CU*BASE GOLD 19.12 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 19.12: Online credit unions: December 15 Site-Four partners: December 15 Self-processing credit unions: December 15 Release Documents 19.12 Release Summary 19.12 Database Changes 19.12 Tool Changes Reminder: GOLD Version Check… Read more »

Dec 9, 2019