Take a look back at some important topics from the first half of January 2021: Have a Question for CU*Answers? Who Do You Call? Review Patronage Dividend and Bonus Dividend Options with Earnings Edge Join CU*Answers and Experian for a Joint Webinar on Using Experian Precise ID in MOP December Owner’s View Monthly Recap January… Read more »
Board Member engagement is critical to the health and success of your credit union. Some of the most important contributions your board can make come from asking the right questions and challenging the status quo. If you’re looking to further engage your Board of Directors, Asterisk Intelligence can support your initiative with an educational briefing… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Your credit union will be upgraded to the TLC 360 Learning Center this Friday, January 15th! Your administration team will notice a new, updated look with the same functionality you’ve grown accustomed to. The biggest difference is that TLC 360 will use new icons located at the top left of the screen, which will allow… Read more »
Looking for new ways to expand your online credit card portfolio? Internet Retailer loan departments now have a way to change their games for the future! 1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your… Read more »
Free Download: 20 Quick Data Facts Book from Asterisk Intelligence Be surprised by data about your credit union! See some information that raises more questions that you want to research and learn! Discover (or re-discover) a data set you didn’t know you had at the click of a button! There are thousands of facts available… Read more »
Originally scheduled for Monday, January 11, this Learning Café session has been rescheduled for Friday, January 22. Do you want to update your own mobile app content, including advertisements, button links, branch information and much more? Using CU Info and Mobile Manager is easy! Updates are immediate and your members will enjoy up to date… Read more »
In response to growing trends of fraud, identity theft and elderly abuse, the FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. If they have not already done so, regulators will soon be asking how your credit union is monitoring high-risk transaction activity through electronic channels. The… Read more »
Is one of your New Year’s resolutions to take a greater interest in the larger issues that impact your credit union or CUSO? Have you taken an individual responsibility to learn more and share more with your board, members and employees about how the actions of your regulators and insurer trickle down and impact your… Read more »
CU*Answers, CU*Northwest, CU*South, EDoc, RKGoBig, Xtend have joined together to challenge the credit union industry. Join us for our third webinar in the five-part CUSO Challenge series. This webinar will focus on a nationwide, multi-CUSO effort to create scholarships for struggling credit unions. Tuesday, January 19th at 2:00 PM ET Register for the January 19th… Read more »
Take on the new year with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
