Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 20.07 Release of CU*BASE was implemented on July 12th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Aug 7, 2020

Developer’s Help Desk Team – Project Life Cycle

Developer’s Help Desk Team – Project Life Cycle

The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers!  DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. The Software Development Life Cycle (SDLC) documents the rules and procedures for… Read more »

Aug 6, 2020

We’re Here When You Need Us – Internet Retailer Support Center

We’re Here When You Need Us – Internet Retailer Support Center

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual. The Internet Retailer Support Center (IRSC) is CU*Answers’ online store for credit union virtual channel project managers.  IRSC brings together several digital strategy products into one… Read more »

Aug 6, 2020

A Note from SettleMINT: A Reminder About Card Number Update Projects

A Note from SettleMINT: A Reminder About Card Number Update Projects

In June of this year, we sent out a notification that we were working on a mandate for Visa Account Updater/Account Billing Updater. Visa Account Updater (VAU) is a service that facilitates and encourages customer satisfaction, retention and loyalty, by exchanging updated account information between participating merchants and Visa card issuers.  Serving as an automated,… Read more »

Aug 5, 2020

[The Pulse] 2020 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2020 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2020 CU*Answers Business… Read more »

Aug 5, 2020

July Owner’s View Monthly Recap

July Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2020 edition of the Owner’s View Monthly Recap! July 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Aug 4, 2020

We’re Here When You Need Us – Meet Kristian Daniel, Vice President of MTG, Sales & Business Development

We’re Here When You Need Us – Meet Kristian Daniel, Vice President of MTG, Sales & Business Development

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Kristian Daniel, Vice President of MTG, Sales… Read more »

Aug 3, 2020