As the headlines continue to focus on the top story of the day, we wanted to take a moment to send an un-rehearsed, from-the-heart message to all of our teams, clients, partners and friends. We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of… Read more »
With media escalating awareness of the recent COVID-19 outbreak, several credit unions have reached out to CU*Answers asking about our large-scale pandemic plans. Our team would like to share our response with the CU*BASE credit union network. Planning and preparing for disruptive events, whether the result of a natural, man-made, or technology incident, is the… Read more »
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners. Simply enter… Read more »
Credit unions are looking for creative ways to help members in these uncertain times by promoting the benefits of their debit and credit card programs. There are a number of solutions in CU*BASE available, and SettleMINT is ready to help! Below are several topics related to debit and credit card solutions. Click on the links… Read more »
iPay will be upgrading several credit unions to a new interface on Monday, April 13th. Prior to this upgrade, iPay will be hosting a training session on the new interface. Use the link below to join a webinar on April 9th and learn about the updates and features included in this new interface. Thursday, April… Read more »
Looking for ways to assist members with payment options? Skip-a-Pay Tools are available in CU*BASE for both loan payments and credit card portfolios. Additionally, the CU*BASE programming team can offer custom projects to advance the next payment and maturity dates without members needing to request a skip. Take a look at the PDF below for… Read more »
Sign up by April 20th, 2020 It’s never too early to start planning and saving for college or future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. During this time, we’d like to put the spotlight on some of the… Read more »
Per our Board Member Handbook, this is the official notification that the period for receiving nominations to fill seats on the Xtend Board of Directors has closed as of March 31, 2020. Voting Electronically We will be offering an electronic voting option for the 2020 Xtend Board of Directors election, using the Simply Voting tool… Read more »
Xtend will be changing up our Leadership Conference this year, and will be moving to a video format. As a remote business we are really looking forward to engaging with more credit union professionals, introducing you to more team members, and interacting with you in a new way! In the next few weeks we will… Read more »
Per our Board Member handbook, this is official notification that the period for receiving nominations to fill seats on the CU*Answers Board of Directors has closed as of March 31, 2020. The CU*Answers Board of Directors met to set the final ballot for this year’s election. Ballots will be sent electronically to all owners during… Read more »
2020 is quickly turning into the year of innovation! CU*Answers has decided to cancel all in-person events for the 2020 Leadership Conference, scheduled for June 16 & 17, 2020. Instead, we’re going to use this year’s conference to try something brand new! We’ll be working on a series of recorded segments, covering the star projects… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
