Take a look back at some important topics from the first half of September 2021: An Exciting Announcement from the CU*Answers Board of Directors Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk Learn All About AnswerBook with These 9 Videos! August Owner’s View Monthly Recap Now Available: Online… Read more »
Empower your staff with the CU*BASE Strategic Release Management service! Let us help equip your credit union executives with strategic approaches and meaningful ways to utilize new options associated with each major CU*BASE platform enhancement. CU*BASE Strategic Release Management will focus on: Integration of strategy, objectives, goals and technology to make enhancements tangible. A well-defined… Read more »
If you have not yet completed the LegaSuite Client upgrade on all of your workstations, please do so soon. Currently, we are running on version 8.2.2 and will be moving to version 8.5.4. Online and Site-Four credit unions will now need to complete the upgrade by October 3, while Self-Processing credit unions will need to… Read more »
Sign up for the October Cooperative Campaign! Online Banking Services $250.00 Let your members know that they can have quick and easy access to their accounts with your convenient mobile app! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC), will work with you to execute the campaign to different… Read more »
As previously announced, CU*Answers will be performing planned Network Maintenance from 11:00 PM ET on Saturday, September 18th until 6:00 AM ET on Sunday, September 19th. During that time, teams will be taking steps to upgrade the firmware on all core network switch appliances that connect systems at the primary production center in Kentwood, MI…. Read more »
CU*BASE Release 21.10 Online and Site Four Release Date is October 3 Self-Processor Release Date is October 6 Documents 21.10 Release Summary 21.10 New and Updated Tool Summary 21.10 Database Changes Summary Training Attend a release review webinar! Wednesday, September 22 @ 3:00 PM – 4:30 PM ET Tuesday, September 28 @ 3:00 PM –… Read more »
Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding member data. The landscape of the financial industry changes on a near constant basis and new emerging threats can lead to the disruption of business, harm to your reputation and financial risk. Join Advantage CIO’s senior consultants as they review tips on… Read more »
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started
Using the Rate Inquiry Tool to View Certificate Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for certificate products? Refer them to this video, which has been viewed 1,841 times! Play Video Check out our entire collection of video tutorials in… Read more »
September’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled August’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
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Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Mobile App 5.0 presents a complete redesign and updated look to the CU*Answers mobile app. With Mobile App 5.0, members can personalize their accounts, take advantage of a refreshed navigation, a new accounts dashboard, a new RDC process, and much more!
