Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! This analysis dashboard lists statistics on loan categories and purposes of the loans included in a segment by total balance, percentage of total balance, and percentage of net worth. You can view the following statistics of the loans included in the segment:… Read more »
My Virtual StrongBox Need a quick way to show members all the great features of My Virtual StrongBox? Refer them to this video, which has been viewed 424 times! Find out why this video is so popular among members and check it out today! Play Video Want to customize this video with your credit union… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, June 28 2:00 PM – 3:00 PM ET RevelTV With their unique Channel Valet™ service, RevelTV’s experienced technical… Read more »
Join Annalyn Hawkes and Thomas Hull of the Asterisk Intelligence Team at CU*Answers, for a Dashboard Dive! With the Collections Dashboard, you can view member accounts in your credit union’s Collections file, which is refreshed on a daily basis. As you work on the items in this list, you can mark them with the current… Read more »
Scheduled for Tuesday, June 27 from 3:30-4:00 PM ET, the interactive and engaging June Tricks of the Trade webinar will give you an in-depth look at documentation related to 17.05 release enhancements to Automated Non-Returns, Miscellaneous Account forms and the new Reassigning Tracker Follow-ups feature. Attending is easy! No registration is required for this drop-in webinar. Simply join… Read more »
Do you have credit card forms mapped in CU*BASE? This is a reminder that the Military Lending Act (MLA) compliance effective date for credit card accounts is October 3rd, 2017. Please be sure to check with your forms vendor to verify your credit card forms are in compliance. Contact Lender*VP Forms You can also reach… Read more »
Join Annalyn Hawkes and Thomas Hull of the Asterisk Intelligence Team at CU*Answers, for a Dashboard Dive! With the Collections Dashboard, you can view member accounts in your credit union’s Collections file, which is refreshed on a daily basis. As you work on the items in this list, you can mark them with the current… Read more »
On the morning of 6/20/17, ProDOC 7.3.5.19 will be released to CU*Spy Images clients utilizing eDOCSignature for eSigning. This update addresses the previously discovered problem of eSign documents failing to complete. When your staff launches ProDOC, they will be prompted to upgrade. Clicking ‘Yes’ will start the upgrade, then restart ProDOC when it’s complete. If… Read more »
Wednesday, July 19 2:00 – 2:30 PM ET This Month’s Focus Imaging Due Diligence Join us for a refresher on how to carry out Imaging Due Diligence processes, including: How to properly verify that edocuments have been saved in iDoc Verifying that edocuments are tied to a name and/or account number Don’t miss this FREE… Read more »
ATTENTION NETWORK SERVICES MANAGED CLIENTS Administrator Account Maintenance Attention Network Services Managed Clients: On 6/13/2017, during routine account maintenance for managed clients, a process was inadvertently run on an incorrect group of Windows servers. As a result, the administrator account password on some Windows servers may have changed. We apologize for any inconvenience this may… Read more »
Another great Leadership Conference is in the books and you have access to all the materials. Whether you attended or missed it, we’ve got you covered with presentations, photos, videos, collateral, and much more! Take a look!
Visit the newly launched Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Honor CU took home the Spirit of CU*Answers award at the 2017 Leadership Conference. Scott McFarland, CEO of Honor CU, was present to accept the award. Thank you to everyone at Honor. Learn More
