August’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled July’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
Don’t forget: the 20.07 Release of CU*BASE was implemented on July 12th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers! DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. The Software Development Life Cycle (SDLC) documents the rules and procedures for… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual. The Internet Retailer Support Center (IRSC) is CU*Answers’ online store for credit union virtual channel project managers. IRSC brings together several digital strategy products into one… Read more »
In June of this year, we sent out a notification that we were working on a mandate for Visa Account Updater/Account Billing Updater. Visa Account Updater (VAU) is a service that facilitates and encourages customer satisfaction, retention and loyalty, by exchanging updated account information between participating merchants and Visa card issuers. Serving as an automated,… Read more »
![[The Pulse] 2020 Business Continuity Plan (mid-year revision) Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2020 CU*Answers Business… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2020 edition of the Owner’s View Monthly Recap! July 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Monday, August 17 10:00 AM – 10:30 AM ET This Month’s Focus It’s My Biz 247 – Business Online Banking Overview Join us for a review of the configuration, setup and use of It’s My Biz 247 business online banking. We will also discuss the security tool known as PIB MLO (multi-user logon), which can… Read more »
Depositing Multiple Checks Need a quick way to show your staff how they can deposit multiple checks for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Kristian Daniel, Vice President of MTG, Sales… Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Monday, August 17
10:00 AM – 10:30 AM ET
This Month’s Focus
It’s My Biz 247 – Business Online Banking Overview
Join us for a review of the configuration, setup and use of It’s My Biz 247 business online banking. We will also discuss the security tool known as PIB MLO (multi-user logon), which can be used by businesses to control access to It’s My Biz 247.
CU*Answers is celebrating its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
