Take a look back at some important topics from January 2019: December CU*BASE Monthly Monitor Recap Let Us Help Design Your Business Continuity Awareness and Training Plan CU*Answers is Pleased to Announce the Western Region Shift and Extended Hours! A Follow-Up on the Zoot Service Interruption (CenturyLink Interruption) from December 27th Looking for an Indirect… Read more »
The Buzz Points platform enables credit unions to use incentives to engage members, support communities, and drive revenue, “leveling the playing field” between credit unions and their mega-bank competition. Buzz Points’ holistic platform solution will empower your institution to thrive by: With Buzz Points, you can configure a unique program that engages your members with… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, February 5 2:30 PM – 3:00 PM ET Contact Center Service – Strengthen Relationships One Conversation at… Read more »
ATTENTION ONLINE CREDIT UNION CEOS Attention Online Credit Unions that use CU*Spy: there are Archival Option Updates that are required of your credit union. CU*Answers Imaging Solutions will being archiving AP Invoices, Member Forms, and Photo IDs. We will also be purging AP Invoices that are older than 18 months. Please review and complete the… Read more »
Quick Connect offers a 15 minute look into new and important things happening at CU*Answers! Missed our most recent session? Click below to view a video recording as Kasey Woodhead and Laura Welch-Vilker discuss the Western Region Shift! View the Video
Are you having difficulty finding time to plan and prepare for your board elections? Do you find it difficult to drum up enthusiasm for participation? Do your members really understand the value of ownership and participation? Gain perspective on various ways that you can design and manage election campaigns while gaining greater involvement from your… Read more »
Sign up by February 18th, 2019 It’s never too early to start saving for college and future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign… Read more »
Need to give members a quick overview on how they can deposit a check remotely using our credit union mobile banking app? Refer them to this video, which has been viewed 926 times! Find out why this video is so popular among members and check it out today! Play Video (NOTE: As always, before posting a video for… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 29 2:30 PM – 3:00 PM ET 7 Things Your Digital Signage Strategy Might Be Missing… Read more »
![[The Pulse] 2019 Business Continuity Plan Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
CU*Answers Business Continuity Plan: 2019 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »
SIGN UP BY FEBRUARY 18TH
It’s never too early to start saving for college and future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement.
Sign Up Today!
The Client Services and Education Team now supports extra hours for our credit unions, from 7:30 AM ET until midnight!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
