Tuesday, September 15 2:00 PM – 2:30 PM ET This Month’s Focus eSign Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, have brought a new eSign experience for your members. These modern updates present an eSign experience that is unlike anything else on the market – a clearer, cleaner and more polished… Read more »
Catastrophic property damage is one of the most traumatic challenges a homeowner will ever face. Whether caused by fire, mechanical failure, or natural disaster such as hurricane, tornado, hail, or flood, these events will stress patience and financial resources. Insurance covers most costs, but not all. Worse, the process can be slow, painstaking, confusing, and… Read more »
A reminder to all Xtend Shared Branching credit unions: when handling transactions/checks of $1500 or more, be sure to use the Large Dollar Notification Form, located here. Additional Shared Branching Reference Documents, including a Shared Branch Transaction Correction Form, Shared Branch Dispute Form, Shared Branching Agreement and Settlement Information can be located on the CU*Answers… Read more »
One Less Click When Ordering a New ATM/Debit Card at Account Opening! Keep forgetting to check the ATM/Debit card box when opening a new checking account? Cure that annoyance with a workflow control change that automatically checks the “Order ATM/Debit card” box on the “New Account Creation” screen by default. Now your Member Service Representative… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 20.11 Release! Learn more about enhancements coming in the November release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »
Debit and Credit Card Managers: have you visited CUSO Magazine lately? Read up on industry strategies and recent developments by checking out these articles: The Advantages of Cash Back Debit Cards by Ed Jesionowski, Sales Consultant The Misconceptions of Online Credit Cards by Heather French, VP of Managed Services, SettleMINT EFT The Good and Bad… Read more »
Performing a Deposit Transaction with Cash Back Need a quick way to show your staff how they can post a deposit transaction with cash back in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Don Laffitte, AVP of Web Technologies. Web… Read more »
Catastrophic property damage is one of the most traumatic challenges a homeowner will ever face. Whether caused by fire, mechanical failure, or natural disaster such as hurricane, tornado, hail, or flood, these events will stress patience and financial resources. Insurance covers most costs, but not all. Worse, the process can be slow, painstaking, confusing, and… Read more »
Looking for ways to enhance your loan portfolio? Check out Flex Loans, a new feature that you can add to your credit union’s Internet Retailing Arsenal! Flex Loans allows for Loan Payment Change Requests to be performed via It’s Me 247 online and mobile banking. By using one simple tool, members can request a change… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
