2020 is quickly turning into the year of innovation! CU*Answers has decided to cancel all in-person events for the 2020 Leadership Conference, scheduled for June 16 & 17, 2020. Instead, we’re going to use this year’s conference to try something brand new! We’ll be working on a series of recorded segments, covering the star projects… Read more »
Take a look back at some important topics from the second half of March 2020: Gain a Proactive Approach to Abnormal Activity Monitoring A Note from CU*Answers: Security Measures and Best Practices for Working Remotely 5300 Call Report: 1st Quarter Update A Note for Your Credit Union: Adjustments to Required Minimum Distributions on 5498 Tax… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Monday, April 6 4:30 PM – 5:00 PM ET Preparing for a Cybersecurity Incident Response Register for web conference Tuesday,… Read more »
Important Information About Tax Processing Deadlines In light of current events, the CU*Answers tax team is closely monitoring all news related to tax reporting and deadlines. Although the IRS has made a few announcements regarding extending tax day to July 15, as of now there have been no directives or instructions regarding extending our submission… Read more »
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners. Simply enter… Read more »
Searching for Closed Accounts via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry feature to search for closed member accounts? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Let your members know that your credit union is ready to support their financial needs during these changing times. With the We Are Open campaign, you can communicate that members will still receive the quality service they’ve come to expect from your staff, via your drive-thru. Included in this campaign are several banners for your… Read more »
During these uncertain times, your members may have questions about how to proceed with their loan payments. There are several solutions in CU*BASE available to your credit union. We’ve prepared a PDF with information on each of these – click the link below for details on how to use these options. View the PDF
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners. Simply enter… Read more »
Managing Regulatory Ramifications in Today’s Environment Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. But along with all the decisions that are being made to help adversely affected members are questions relating to the eventual regulatory response. Below, we’ve covered a couple… Read more »
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
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It’s never too early to start planning and saving for college or future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement.
