Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union. Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users. Measure seasonal or situational impact to transaction volumes and consider options for… Read more »
Don’t forget: this weekend, we will begin performing multiple rollovers including CU*BASE/GOLD and Online Banking. While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be performing a live rollover of our ItsMe247/ItsMyBiz247 servers to our secondary data center to further test the resilience of… Read more »
Attention credit unions using the CU*Answers Mobile App: starting on 9/16/2020 your credit union will begin to receive automated emails from CUPublisher regarding actionable items required to properly submit and update your mobile app. Apple Developer Account To keep your iOS developer account in good standing, your credit union must periodically accept user agreements or… Read more »
Join Julie Gessner, VP of CMS Sales, as she interviews Kristian Daniel, VP of MTG Sales & Business Development and Jim Vilker, VP of Professional Services with AuditLink to demystify the compliance and risk management of the MOP process. Jim has spent extensive time understanding and documenting all compliance related issues you will need to… Read more »
In June of this year, we sent out a notification that we were working on a mandate for Visa Account Updater/Account Billing Updater. Visa Account Updater (VAU) is a service that facilitates and encourages customer satisfaction, retention and loyalty, by exchanging updated account information between participating merchants and Visa card issuers. Serving as an automated,… Read more »
Performing a Cash Advance Transaction Need a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union. Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users. Measure seasonal or situational impact to transaction volumes and consider options for… Read more »
Free to all iPay clients, the JHA Resource Center can be used to help drive bill pay enrollments and transactions. The Resource Center also grants your credit union access to email templates and other marketing materials. Interested in learning more about the Resource Center? We will be hosting two training sessions in September. Use the… Read more »
Make every relationship count with Xtend’s New Member Onboarding program (NMO) – the most efficient and effective way to improve engagement, retention and share of wallet. NMO is a series of personalized emails to new members, using member data to target their specific needs. We focus on targeted marketing during the first 90 days of… Read more »
If you have a project vision and are ready to take a next potential step, you’ll want to outline and write a project specification to articulate the desired scope of your project, as well as objectives and goals. The Developer’s Help Desk can help your write and project specification to secure a project bid. We… Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Vendor Watch is a monthly webinar series focusing on Vendor Management and the people who drive the innovation, technology that sets us apart from all others.
Join us on Tuesday, September 22
2:00 PM – 2:30 PM ET
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