As mentioned earlier this summer, beginning in September, changes required by the Federal Reserve Bank (FRB) will go into effect, and same-day items in the FRB 12:00 PM ET cutoff file must then be posted by 1:30 PM ET. This new rule will go into effect on Friday, September 20th. Because of this, we will… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 19.10 Release! Learn more about enhancements coming with the 19.10 release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »
Make the most of your Virtual StrongBox investment through new automated marketing and educational emails. With Virtual StrongBox Member Engagement Emails, you can educate your members on the benefits and value of the online safe deposit box service your credit union is already providing them, while increasing the adoption rate of users. Send credit union-branded… Read more »
As a reminder, the It’s Me 247 Rollover will begin at 6:00 AM ET on Tuesday, August 13, and is scheduled to conclude at 6:00 AM ET on Wednesday, August 14. We will be posting any/all issues related to this rollover on the CU*BASE Alerts page, compiled into a single alert post located here. We… Read more »
CU*Answers is excited to announce our BizLink advisory board for 2019 and 2020! This board will consist of six CU*Answers credit unions, and will place emphasis on designing the Commercial/Business Member platform and services within CU*BASE. This advisory board will be tasked with documenting native tactics, integration tactics, referral tactics and market intelligence accumulation –… Read more »
Finding Other Memberships Need a quick way to show your staff how they can determine if a delinquent member is linked to any other memberships at your credit union? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Sign up by August 19th, 2019 Security is important to card holders – let them know you have their back with the September cooperative campaign featuring card control. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, August 13 2:00 PM – 2:30 PM ET Member Reach: Convenience, Simplicity and Control Wouldn’t it be… Read more »
Don’t forget – the next rollover for It’s Me 247 is scheduled to take place between Tuesday, August 13 at 6:00 AM ET and Wednesday, August 14 at 6:00 AM ET. Our goal is to ensure our ability to provide the products and services you count on us for, even when we’re experiencing disruptive events…. Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the Collections Roundtable on August 7. Use the link below to register! Wednesday, August 21 2:30 PM – 3:30 PM ET Join the Webinar
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CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
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Security is important to card holders – let them know you have their back with the September cooperative campaign featuring card control. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement.
