Video of the Week: Using the Rate Inquiry Tool to View Certificate Rates

Video of the Week: Using the Rate Inquiry Tool to View Certificate Rates

Using the Rate Inquiry Tool to View Certificate Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for certificate products?  Refer them to this video, which has been viewed 1,841 times! Play Video Check out our entire collection of video tutorials in… Read more »

Sep 13, 2021

2021 CEO Strategies Replaced with Special Event: What Should be on a CEO’s Radar?

2021 CEO Strategies Replaced with Special Event: What Should be on a CEO’s Radar?

Attention CU*Answers clients: Our 2021 CEO Strategies event, which was originally scheduled for November, has been cancelled.  We will not be rescheduling this as an in-person event for 2021. We will, however, be hosting a special online event on Tuesday, November 9: “What Should be on a CEO’s Radar?” See our website for details on… Read more »

Oct 13, 2021

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The rollover will begin at 3:00 AM ET on Sunday, September 12th with the rollback scheduled for 3:00 AM ET on Sunday, September 26th. During the rollover process, there will… Read more »

Sep 10, 2021

Maintenance Period Scheduled for September 18 & 19, During Upcoming HA Rollover

Maintenance Period Scheduled for September 18 & 19, During Upcoming HA Rollover

As previously announced, CU*Answers will be performing our next high-availability (HA) rollover from Sunday, September 12th to Sunday, September 26th.  A two-week HA rollover has been scheduled so that network maintenance can be performed at the primary data center without impacting CU*BASE. *Please note that Custom Training Edition (CTE) services will not be available during… Read more »

Sep 9, 2021

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Account-to-Account (A2A) transfers allow for transfers between credit union accounts and accounts at other institutions.  Your members can initiate transfers from It’s Me 247 online banking or credit union employees can use CU*BASE Phone Operator to assist with this. During our upcoming Learning Café session, Client Services Account Executives will discuss the configuration of the… Read more »

Sep 9, 2021