As we wrap up 2019, Developer’s Help Desk would like to introduce two key leaders per our custom development processes. Read the Developer’s Help Desk Q4 Newsletter to hear more on the following topics: Lorie Morse, AVP of Integrated Technologies, discusses the steps involved in receiving custom requests and how these are presented to the… Read more »
Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items Need a quick way to show your staff how they can use the keyboard to select consecutive items in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Mobile 4.0 is the first release to support full iPad and Android tablet support and optimization. Mobile 4.0 presents the ability to link from homepage advertisements, a new native message center, credit score displays, branch information updates, and more! We will be hosting an informative webinar on how your credit union can launch Mobile 4.0… Read more »
Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries Need a quick way to show your staff how they can use the keyboard to quickly delete field entries in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q419 Call Report any time after January 1, but be sure… Read more »
Here comes another Learning Café session! Join Nicole Cooper, Team Lead with SettleMINT, as she discusses the credit card cash back program. Learn how you can expand your credit card portfolio and increase your credit union’s transactional usage. Reward members with a percentage back while increasing sales and creating lasting memberships! Tuesday, January 14 10:00… Read more »
Thursday, January 23 3:30 PM – 4:00 PM ET This Month’s Focus eSign Virtual Closing Rooms Join John Beauchamp, VP of Professional Services with Imaging solutions, for an overview of eSign Virtual Closing Rooms. With Virtual Closing Rooms, you can present members their documents quickly and securely, with a premier experience in the familiar environment… Read more »
Lending Managers: have you visited CUSO Magazine lately? Read up on industry strategies and recent developments by checking out these articles: Collections: Making It About the Member, Not the Money by Jerry Collins, Manager of Collections and Conversion Contact Center Growing Up Around Credit Unions; How I Found Myself Working at a CUSO by Pete… Read more »
Looking to learn more about A2A and ACH payment options? Join CU*Answers and Magic Wrighter for a joint presentation of current solutions available for credit unions as well as new opportunities for business members. Learn about your existing integrated solutions as well as standalone products, and discover how you can make the most of these… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Wednesday, January 8 10:30 AM – 11:30 AM ET Managing Compliance Using CU*BASE Register for web conference Thursday, January 9… Read more »
Members have the ability to access their tax statements online via It’s Me 247, just like they do with regular member statements. The CU*Answers Imaging Solutions team can put your member forms online, as well as make them available to staff in CU*BASE.
Sign up by February 19th!
Let your members know that they can have quick and easy access to their accounts with your convenient mobile app! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement. Sign up today!
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
