Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, October 1 2:00 PM – 2:30 PM ET Contact Center Service – Strengthen Relationships One Conversation at… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective Tuesday, October 1, SB Community Federal Credit Union will be merged into Service 1 Federal Credit Union. The merger will retain the Service 1 Federal Credit Union name. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Mark your calendars for CEO Strategies Week 2019! Join us for four days of events in downtown Grand Rapids, Monday, November 11 through Thursday, November 14! Monday, November 11 1:00 PM to 5:00 PM ET – Boot Camp Update Day 1 Teller 3P Internet Retailing 5:00 PM to 6:30 PM – Cocktail Hour and Networking… Read more »
ATTENTION ONLINE CREDIT UNIONS CU*Answers system maintenance scheduled for Sunday, October 6th from 1:00 AM to 10:00 AM EDT As mentioned at the CU*Answers Leadership Conference back in June, we are gearing up launch our 50th fiscal year with a significant hardware upgrade project. This fall, we are replacing the IBM POWER-i hardware that hosts… Read more »
Here comes another Learning Café session! Join Nicole Cooper of SettleMINT EFT as she discusses changes to the credit card ordering work flow for multi-pan clients. This process is tied to CU*BASE tool #12, and will be part of the upcoming 19.10 release of CU*BASE GOLD. Tuesday, October 22 2:30 PM – 3:30 PM ET… Read more »
Thursday, October 16 4:15 PM – 4:45 PM ET This Month’s Focus Year End Best Practices Join Monica Boguszewski of the Client Services and Education Team for a review of year end best practices. During this session, Monica will discuss topics including: Tax forms handling tool #916 Verifying shares and certificates (1099 INT reporting) Verifying… Read more »
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tool #856, the Tiered Services Monthly Comparison Dashboard. A tiered services rewards program is an excellent way to incentivize your members and encourage increased product and service participation. Regardless of whether or not you currently offer a tiered… Read more »
Free Download: 20 Quick Data Facts Book from Asterisk Intelligence Be surprised by data about your credit union! See some information that raises more questions that you want to research and learn! Discover (or re-discover) a data set you didn’t know you had at the click of a button! There are thousands of facts available… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 19.10: Online credit unions: October 20 Site-Four partners: October 20 Self-processing credit unions: November 10 Release Documents 19.10 Release Summary 19.10 Database Changes 19.10 Tool Changes Note for self-processing credit… Read more »
CUSO Magazine offers a variety of articles written by CU*Answers staff. Check out some recent highlights below: How to Attract Enthusiastic, Motivated Board Members by Barb Cooper, Programming Services Manager The Five Soft Skills of Data Analysts by Annalyn Hawkes, Business Intelligence Analyst AE Your Approach to Online Banking May Leave Your Members Vulnerable by… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
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CU*Answers’ Cooperative Campaign is a low maintenance, inexpensive, professional digital marketing solution built for our credit union partners. Whether your goal is to increase your membership or simply let your members know about your products and services, the Cooperative Campaign offers you up to a full year of digital marketing material to help grab members’ attention.
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
