Simple Loan Request Need a quick way to show your staff how they can create a simple loan request in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Esteban Camargo, CU*Answers Content Marketing Manager. Esteban… Read more »
Venture Forth is a competition open to all credit unions and CUSOs within the cuasterisk.com network! Variable Ventures, networked incubator for and supported by the owners of the cuasterisk.com network (eDoc, CU*Answers, CU*Northwest, CU*South, RKGoBig and Xtend), has announced that there will be an award pool for the top 3 innovative ideas created by the… Read more »
August’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled July’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
Don’t forget: the 20.07 Release of CU*BASE was implemented on July 12th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers! DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. The Software Development Life Cycle (SDLC) documents the rules and procedures for… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual. The Internet Retailer Support Center (IRSC) is CU*Answers’ online store for credit union virtual channel project managers. IRSC brings together several digital strategy products into one… Read more »
In June of this year, we sent out a notification that we were working on a mandate for Visa Account Updater/Account Billing Updater. Visa Account Updater (VAU) is a service that facilitates and encourages customer satisfaction, retention and loyalty, by exchanging updated account information between participating merchants and Visa card issuers. Serving as an automated,… Read more »
![[The Pulse] 2020 Business Continuity Plan (mid-year revision) Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2020 CU*Answers Business… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2020 edition of the Owner’s View Monthly Recap! July 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
