Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for one or more sessions in the September Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »

Aug 18, 2021

The Next HA Rollover is Coming September 12th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming September 12th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, September 12th. This rollover will occur over a two-week period, enabling support teams to perform planned network maintenance at the primary production data center without… Read more »

Aug 13, 2021

Changes to Default Browser Settings for eDOCSignature Coming 8/16/21

Changes to Default Browser Settings for eDOCSignature Coming 8/16/21

This message applies to all online credit unions using CU*Spy Images for receipts, photo IDs, loan documents, and membership forms. On Monday, August 16th, we will be making a configuration change in ProDOC that launches eDOCSignature using your workstation’s default web browser.  In the past, this has been defaulted to Internet Explorer.  This change supports… Read more »

Aug 12, 2021

Proving Data Strategies: Online Banking Activity Analysis

Proving Data Strategies: Online Banking Activity Analysis

Join the Asterisk Intelligence team as they review several quick insights available from the online banking usage data found in Tool #1750: Online Banking Activity Analysis.  Get a deeper look into patterns of use and preferences on both where and how members log in, as well as a detailed analysis on when they log in… Read more »

Aug 12, 2021

CU Publisher Self-Service Options: Manage Your Forms, However and Whenever You Need Them!

CU Publisher Self-Service Options: Manage Your Forms, However and Whenever You Need Them!

The Form Generator product can enhance the information that is gathered for Membership Application (MAP) processing or Membership Opening (MOP) processing.  You can request uploads that might include a driver’s license, a code word, proof of address or eligibility details.  You can even ask about other credit union products a user might be interested in!… Read more »

Aug 10, 2021