Client Support
800.327.3478
General phone support is available from 7:30 a.m. to midnight ET Monday through Friday, though a customer support specialist is on call 24/7 in case of emergencies.
AnswerBook
Our knowledge base is updated every day, fueled by questions submitted from our users. Search through our archives or ask a question of your own.
Email Contacts
- Sales Inquiries
- Sales Inquiry Contact
- Education
- education@cuanswers.com
- Web Services
- web_services@cuanswers.com
- IT Support & Network Services
- helpdesk@cuanswers.com
- Organizational Development & Human Resources
- hr@cuanswers.com
Web Chat Available
Locations
Grand Rapids
CU*Answers 
6000 28th Street
Grand Rapids, MI 49546
| General Phone: | 616.285.5711 |
|---|---|
| Toll Free: | 800.327.3478 |
| Fax: | 616.285.5735 |
| Fax: | 616.285.7285 (direct to Client Services & Education Team) |
| Online: | https://www.cuanswers.com/ |
Las Vegas
Innovation Center 
6725 Via Austi Parkway
Ste 130
Las Vegas, NV 89119
| General Phone: | 616.285.5711 |
|---|---|
| Toll Free: | 800.327.3478 |
| Fax: | 616.285.5735 |
| Fax: | 616.285.7285 (direct to Client Services & Education Team) |
| Online: | https://www.wecanbeyourwildcard.com/ |
Kentwood
Network Services 
4635 44th St SE
Kentwood, MI 49512
| General Phone: | 616.285.5711 x266 |
|---|---|
| Toll Free: | 800.327.3478 |
| Fax: | 616.285.7288 (direct to Network Services Team) |
| Support: | Start a Support Request |
| Online: | https://www.cuanswers.com/solutions/network-services/ |
